Zaxby's reviews and complaints 1
View all 396 complaintsZaxby's - drive thru
One evening my daughter and I went to drive thru to order our food. My total so the cashier said was 30.50. I gave her 25.50 in cash and told her to take the rest off my bank card. The cashier was about to hand me back my card and said the took 9.00 off your card. I said why. You should only took 5. The manger came and the claim they void it off my card and just charge 5. Look at my receipt and the total was 30.15. I check my bank statement a day later and it wasn't voided off and I called and spoke to a shift manger and she claim the general manager was no in but she would take my name and number for her to call me. Never got a call back. I called. Manager wouldn't talk to me. Check my account later and the total was fix. Never will go back
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