Menu
For Business Write a review File a complaint
CB Banks Carter Bank & Trust 4 Commonwealth Blvd E, Martinsville, VA, 24112, US
Carter Bank & Trust company logo
Carter Bank & Trust
reviews & complaints
Carter Bank & Trust company logo

Carter Bank & Trust

4 Commonwealth Blvd E, Martinsville, VA, 24112, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 12:00 pm
Sun
Closed
ComplaintsBoard
C
12:52 pm EDT

Carter Bank & Trust - Drive thru service at martinsville branch

I sat in the drive thru line. I was not greeted or assisted the entire time i was in line.. I sent my card, my driver's license and my deposit slip through the tunnel and it was never even touched. Cars on both sides of me were assisted and moving right along. I was not offered assistance until I pressed the call button and requested my items be returned. My entire 30 minutes lunch break was waiting to get funds from my account. I will be moving my funds else where. They are extremely unprofessional and rude.

Read full review of Carter Bank & Trust
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.