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CB Retail Stores Sam's Club 1455 Towne Square Boulevard Northwest, Roanoke, VA, 24012, US
Sam's Club company logo
Sam's Club
reviews & complaints
Sam's Club company logo

Sam's Club

1455 Towne Square Boulevard Northwest, Roanoke, VA, 24012, US
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1 complaint
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Website
www.samsclub.com
Phone number
+1 (540) 563-2620
Category
Retail Stores
Working hours
Mon
10:00 am - 8:30 pm
Tue
10:00 am - 8:30 pm
Wed
10:00 am - 8:30 pm
Thu
10:00 am - 8:30 pm
Fri
10:00 am - 8:30 pm
Sat
9:00 am - 8:30 pm
Sun
10:00 am - 6:00 pm

Sam's Club reviews and complaints 1

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C
6:03 pm EDT

Sam's Club - unethical behavior redemption of $300 gift card

On February 7, 2016 while shopping @ Sam's Club I was approached by 3rd party vendor by the name of Andrew soliciting Directv sales with the promise of $300 gift card to switch cable service. I asked what was the catch regarding the gift card. his reply was no catch just have to use card at Sam's or Walmart stores. It is now March 22, 2016 I have not received gift card can not find anyone to assist on how to redeem the gift card. I have now formed an opinion was as a scam. I will be reporting this to the BB as an complaint against Sam's Club as they are the retailer of the gift card. I have kept my end of the agreement but this vendor putting Sam's reputation on the line as being dishonest. I expect this issue to be rectified immediately. I would like to pick up the card at the Town Square Center in Roanoke Virginia 24012 at the customer service counter tomorrow.

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