Von Waldberg German Shepherds reviews and complaints 1
View all 1 complaintsVon Waldberg German Shepherds - False advertising and deceit about quality, warranty, and health!
False advertising and deceit about quality and warranty and health! Attention! Read before you buy. I felt that phil skoog and daughter kimberly brown are part-time breeders and a full-time salesmen for other breeders' puppies. They offer false advertising on the quality and the health of the puppies, just to make a sale.in addition, they promised me they would replace the puppy if it gets elbow or hip dysplasia. Von waldberg’s deceit can most clearly be seen when comparing the guarantee they had posted on the website at the time I purchased my pup in december 2013. Please, note they have the guarantee posted on the website, but the guarantee you sign, has different wording. This is fraud. The guarantee that you don’t sign, but serves as a sales call to potential customers says that they will guarantee a dog against a hip dysplasia up to 2 years of age. On the guarantee they printed for me to sign, the wording is different — it says they would cover a dog against hip dysplasia up to 1 year of age. So, all this time you think that you are covered up to 2 years of age, but comes time to complain, they pull out the guarantee that you signed — they cover it up to 1 year of age. What they do is they bring you the puppy to hold, while they print out the documents to sign. So, while you are melting with joy, holding a sweet, little, furry bundle, who will read the guarantee again, you know you have read it over and over prior to the purchase. This is how they get you. This is how I lost at small claims court when I sued them for avoiding responsibility for the elbow dysplasia, the judge looked at the document I signed saying “up to 1 year”, not the guarantee that serves as a sales call that boasts “up to 2 years of age”. Phil skoog and daughter have repeatedly coerced me into not talking about my experience with him, and his daughter kimberly brown. This is unethical and illegal. As a matter of fact they sued me for defamation of character, as they had implied. The judge dismissed their claim. He has also used coercion and extortion on other customers. This is illegal and unethical. My pup was advertised to be of superior lineage, with a certain father and a certain mother. As you may know, you have to go by skoog and daughter’s word, because you don’t get the birth pink papers at the time of purchase, you receive it in the mail months later. So, months later, when I got the pink birth papers, it listed a completely different father than what was advertised.in the world of selective breeding, this is super important. Also, the pup was advertised to have both mother and father certified as “va” rating, the highest achievable award, and not only that, but with 8 grandparents in the first 3 generations, something they claimed in the advertisement to be very rare. When I received the pink papers, months after the purchase, it indicated that only the father has a “va” rating, not both mother and father as advertised, and only 5 grandparents in the first 3 generations had “va” ratings, not 8. The reason they priced the puppy at $4, 500 was for that supposed “superior” lineage, which turned out to be a lie. Beware of their advertisements, they are false, and by the time you find out, they won’t refund your money, or adjust the sale price. The pup they sold me was claimed per their sales guarantee to be healthy at the time of purchase. I took the pup straight to the vet for a well-exam check up, a stool sample was provided, and pup was diagnosed with intestinal parasites coccidia and giardia. It took 6 months of repetitive, back to back treatment for the pup to get healthy again, while putting me and my children at health risk. When I contacted them, kimberly brown said the puppy got infected from my yard-an obnoxious lie, because my previous dogs from 2 years ago, had never had intestinal parasites, and I had taken the pup straight to the vet for an exam. By the way, a common denominator among all complaints on the internet is that people get pups with coccidia and giardia, customers are blamed for whatever the health problem is, and skoog and daughter blame the vets for not being competent. Also, at the time of purchase, I specifically inquired about them guaranteeing agains elbow dysplasia, because in the contract it only mentioned hip dysplasia. I was assured that they cover not only elbow dysplasia, but any genetic disease that affects the life longevity of the dog. Only 3 months after the purchase, at 6 months of age, puppy was diagnosed with elbow dysplasia. Initially, he started limping so badly, I had him x-rayed, and the diagnosis came up. Contacted phil skoog, the owner, and he said that it wasn't a definitive diagnosis, it was just a bunch of garbage, that my vet is young and inexperienced, that they just want my money, and advised me not to spend my money on more x-rays as suggested by the vets. I made the mistake to believe him. At a later date, I decided to have his elbows x-rayed, and the diagnosis came the same... Severe elbow dysplasia. To this, phil skoog said that it isn't a genetic disease, but was caused by improper diet and trauma. Even though the vet surgeon specifically indicated in the diagnosis that this is a polygenetic inherited disease, phil skoog acts like he knows better, and refuses to acknowledge that he knowingly imports pus of lesser quality and health. He claims to be a "breeder of distinction", but he refuses to stand by the product he sells. Now, we have a 2 yr old dog who can run, can't play with the kids, and is painful to watch him like this every day. If you type "von waldberg reviews" and "von waldberg complaints" you will see many complaints against them. One of the unlucky customers was given a dog with an overbite, and they didn't even disclose it to him until after the sale. When he talked to the daughter, kim, she told him that the pup will outgrow it — what a complete garbage — how do you outgrow a genetic disease or a congenital defect? They will say anything to get you off their back. Now the pup has a lifetime of serious dental problems, but at von waldberg they don't care. Whether it is hip or elbow dysplasia, or other serious diseases, they won't do anything about it. What about the woman who bought a pup that was guaranteed to be healthy and of good quality-a quality kk1a (highly preferred-no faults) puppy. The puppy she got is missing a toe, has umbilical hernia, and has bad hips and elbows. What about the puppy they knew was sick, but sold him anyway to a customer, saying that it couldn’t walk properly because she is the runt of the litter, and doesn’t get to eat as much, but when she goes to a home, she will get better. That puppy was shortly after diagnosed with bone cancer, and skoog and daughter refused the test findings. There are countless more examples. Look at the complaints at the bbb, but don't look at the bbb rating. It doesn't reflect the truth. Phil skoog and his daughter kim brown say that they tried to work very hard to resolve the issue. However, the fact is that they haven't offered to resolve anything. I sued them in court in october 2015. Unfortunately, phil skoog and kimberly brown got away with murder — so did o.J. Simpson. Because of the many lies skoog and daughter threw at the judge, the judge didn’t realize the importance of the advertised lineage, vs. The lineage in reality. Also, because their assurance of guaranteeing against elbow dysplasia wasn't in writing, and at the court hearing they backed out of what they had assured and promised, the judge stuck with what was in the contract. Also, they tried to scare me into not leaving a bad review, because they would sue me for defamation of character. I told them, that when it is true and factual, it isn’t a defamation. When I served them with court papers for the suit, they counter-sued me for defamation of character and loss of income. The judge dismissed the case. The judge confirmed that it is my constitutional right to speak my opinion. If they choose to run a business based on lies and deceit, then these are the consequences. Don’t let them bully you and scare you into not sharing your painful experience with von waldberg. They claim that the attorney general's office and the bbb closed the complaints right away... The truth is that their job is to mediate... They don't rule for or against. For von waldberg to claim that it was ruled in their favor is another bold lie. If you happen to decide to risk your thousands of dollars with phil skoog and kimberly brown, read the contract and the guarantee, and rest assured that they will not honor anything above and beyond it. As a matter of fact you may be certain that what they advertised that you will get will not be so. I went in person to their kennel to get my pup, and it still wasn’t enough to protect me against their false advertising. If you have your pup shipped to you, you are even at a bigger disadvantage. They will promise you whatever you want to hear to close the sale, but be certain they won't honor it when the time comes for them to stand by their word. Don't get your heart broken with these dishonest people. They just want your money. If you want to contact me, message me or friend me on facebook. Look me up under dessi a.in vancover, wa.
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Hi Dessi,
I am so glad I found your note. We are about to get a puppy from Kim brown at Haus Audax and when I met her I had some 'misgivings'. I can't find much history on the breeder. And we may have made a mistake of falling in love with the dog. Can we chat? I am on Fb under /lecontraire.