Pizza Hut reviews and complaints 1
View all 2953 complaintsPizza Hut - False advertising
On 5/20/23 around 9:15 pm I called the local PizzaHut (after seeing adverts for the new "Melts" for $6.99 pretty much throughout the day and for the past week) and ordered 2/ea of the Philly chz Steak Melts. The employee did not know at first what I talking about. After inquiring with a coworker who confirmed it, the young man took my order. OK - he's new, no problem! Upon asking for the total it was over $17.00! I asked how much they were & was shocked when he stated they were $7.99and knew nothing about the advert (when I mentioned it) and that's what it wrang up as. Said it's take out only and it'll be ready in @ 45min.
Being frustrated, when my roommate went to pick it up, he asked the individual about the discrepancy and he said it was probably a corporate thing and that $6.99 was perhaps the introductory price for when it 1st came out.
All the online checking I did said nothing about anything except it was $6.99 at all pizzahuts. Not "starting at" or anything. Totally duped by the advert.
Desired outcome: IDK - maybe a Coupon for the difference?
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