Geek Squad reviews and complaints 1
View all 397 complaintsGeek Squad - annual renewal w/o notification
This morning (10/20/19) I received notification for annual renewal of Geek Squad support. Unfortunately this email message came 2 days after the charges were posted to my bank account.
As a result I had to cancel my debit card. It takes 5-7 business days to receive a replacement. I have invested significant time
and energy on this issue with my bank. I would like to be compensated for this issue.
You may want to review your renewal process such that renewal notification comes prior to the bank transaction.
Tom Vander Sys
Email: [protected]@hotmail.com
Latest Geek Squad Reviews
Chat session 9/10/2024 with Jyoti and then transferred to Jhansi Scheduled Installation of new equipment (Order Number: 1124178454690) Geek Squad Misrepresentation Horrible service - waste of time and money Nobody Cares about the CustomerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Same exact thing happened to my brother last year. He ended up having to cancel his credit card and change all his legitimate automatic billings to the new credit card number.