USP Card review: USP card sucks! 91

USP Card is not working now-a-days. I've around 50$ recharged in that account. Do you guys have such problems? Plz advise smb!

Yes. It is not working for me too. Anybody contacted their customer support?

even i have got problems with this service, the toll free now works only to US number unable to dial outside US , please guys dont resgister for USP

This card is not working at all for last month , I have also sent lots of emails to the authorities but no reply. I didnt see this kind of mismanagement in USA, dont know why they are doing this, even they didnt posted any kind of information about the Card problem on their web-site to let them know the users. We are just trying and trying..even toll free number is not working for us (Kentucky, USA).
I am not sure if its not working in all over the USA.

I tried to call the toll free numbers and sent mails(Milwaukee,WI,USA). No response.

Same is the case with me...i donno how to contact these usp card people...is it a kind of looting our money...

www.uspcard.com is no more.
Now they stooped their web site also. I mailed them 6 times no reply, even their customer support number is not available. I have balance of $ 8 in that site. I think they bankrupt and they stole our money. I hate USP Card. Is there any way to get money back?

There must be some authorities to whom we all can complain, hopefully somebody will guide us. This should at least prevent other fraudulent companies like uspcard to rob people.

I am also not able to get the customer service number and now there site is also not working. They were normal till the last month w.r.t to calls. But no idea where they have ran away. I had 16$ balance remaining in my account. I think i have lost that.

Just few days before USPcard.com went down I tried to recharge my card. first when I tried recharging it showed me error. so I thought my credit card was down for service maintanance. So I tried with my other two cards and even they did'nt work . they all showed me error for 6 times. So I was emotional and want to talk to india. morning when I saw my bank account they charged me for all the error recharges. I mailed the guy named Reed Brown he gave 20 dollars back and all the remining gone. From then The toll free number said the toll free number doesnt belong to my calling area. Again they came up with new toll free number I thought it was alright. till yesterday I was hoping USP will come back. today I found website went down. I am gone wild. I am trying ways to lodge complaint against USP.

I do agree with all of your views. It is also not working for me. My several friends have money into it. I have also $10. Pathetic service as well as worst service as far as I know. I can't believe they can cheat us like that.

I am happy I have only $10 in it. Only God knows when they wil be back in their old form.

Let's hope for the best.

My USP card also not working. No response from customer support for my mails. I lost my money. Now website also down.

Its true.. i am trying to call since 20 days but i am not geting the call to india.I recharged recently for 30$ all money gone.Is there any way to get my money back?

USP card should at least refund the money. Even I have been trying to contact but no replies from them yet.

This is the worst case i have ever seen for calling card in usa, previously they were doing really good service.now i dont know whats wrong with them. Now there website also went down. I had like $10.00 in my account. I guess they cheated us. Can anyone help us to get our money back?

Hey,
This guys are not replying back to any of our emails nor i can reach the customer care. What ever these guys are going is not fair. either they should have informed us or put our money back. This is the WORST CASE THAT I HAVE EVER SEEN.

Hey Guys, I just realized that this may be some sort of a scandal when I found that the site was gone. Until now I was writing mails to their customer support but to no avail. Wrote at least 5 mails but have not got any response :( and now the site is gone. This is something very unlikely in US. Any clue anybody how we can lodge a complain?

When I tried to call the toll free no last week ,I thought it was temporary problem, after that I came to know that we all have been cheated, I have never faced this type of problem with the online calling cards. If they want to stop the service they should at least refund our money. Do you know anyone to help us in getting back the money. Be aware of people like this.

This is really terrible. I wonder how the US is not aware of such firms. I am sure their insurance should be able to cover us if they in fact have closed down. I hope we can all recover our money with damages.

I urge you all to call the Federal Trade Commission's consumer support helpdesk and report your complaint to them. If they get a significant amount of calls regarding USP card there may be a chance something will be done about it. The number is [protected].

same here lost money

Well I was working for them a couple months ago I think that they are not doing business anymore they closed the company, probably you guys are not going to get the money back sorry about that.

I was working for Usp com they are in salt lake city well not anymore Mark Sain closed Usp com sorry guys but I think that is no way to get your money back.

Everybody is writing their comments but i think we should focus on how we can get our money back. Anyone has any suggestions ? We cannot let go our money just like that...

I also lost my money. I wasn't able to call either Customer care or Toll free numbers. I wrote many complaints to inform them but there is really no response from them. The US firms should not close the company like this, atleast they shoud have stopped accepting the transaction. How we could know all these, we should take severe action against these companies and sue them.

I am also facing the same problem. I am really wondering why it happened when usp cards was so popular. Its really weird to see such things happen in country like usa. Is there any way we can complain to any board or organization to see our money refunded back.

One of the worst cards. I was using Reliance Calling card. I do not know why I took this card & repenting now. NO response from any customer service. Please let me know how to ge the money back.

Rajesh - Can you please provide the email id of Reed Brown so that we can also get in touch with him.

Thanks

At least so far , i had a good experience with them what happened all of a sudden. I had 20$ in my account... It had happened before and was expecting it be okay soon... There should be some place to complain.

Hi
I was using usp card to call india for some time.recently i charged the card for $20 and my account in uspcard shows that i charged it for 20 dollars but my credit card bill shows that usp card charged it for $30

and also it hasnt been working from the end of aug 2007

does this company still exist? because today i see that the website is gone too
I still have money in that account but cannot make calls,neither the customer service works nor do they reply mails.i have mailed them 3 times,try their customer service every day...no reply
Is there any thing we can do about this and try and get back our money
can somebody throw light on this issue?

can we all lodge a complaint on better business bureau? and try and see if they can help us?

www.betterbusinessbureau.com

hi,

This is one of the worst thig I have seen..

I had $ 10.2 left in my uspcard.com account when I checked it last week.

Now, the cust. service number seem to be dysfunct, and as well their website.

Could some one pls. confrm are they bankrupt ? (I heard this thing about sunrocket voip service..)

If it is so easy to escape the rules and ignore the customer's without refunding their unused card recharge money, I guess we can expect many more debacles like this ?

* Hope some thing positive comes out ...

Thanks,
Channa.

Hey guys i'm also one of the unsatisfied customers and have my money stuck up.Nothing else will happen if we don't take a step forward to complain against them and i have therefore found a link to a complaint board. I'm pasting the link, kindly go tho the telephone index in this and lodge ur complains either on phone, mail or online.

http://www.pueblo.gsa.gov/complaintresources.htm

It shows the following information

1-888-CALL-FCC or 1-888-TELL-FCC (TTY)

Write:
Federal Communications Commission
Consumer Information Bureau
Consumer Complaints - Telephone
Washington, D.C. 20554

On-line complaint form.

These people cannot be reached, last time they provided a complaint no. now that also cannot be reached. What can we do against such scams please suggest

To all those who have been cheated by USP card,
Please file your complaints at https://odr.bbb.org/odrweb/public/complaintlink.aspx
If the number of complaints is high, there is a chance that we can wage a legal battle.

Yes I totally agree. Now their website is also not working. First their toll free number stopped working. Then they gave the new toll free number. Even then also I am not able to call. I tried contacting customer service but no replies. We have been duped of our money. I don't know whether we can get it back.

Thanks

I am frustrated as my money is tied by in the USP card account . I need to call India and it is not working . This needs to be resolved or ther USP card should return our money , i will be glad to support wih the complaint

The USP card which I was using for the last 3 months regularly went and cheated me to the tune of 35$ which was still pending as my account balance. They had a similar problem earlier for a couple of days but their customer care was available then and said that they had some server problem. but for the last 3 weeks I am neither able to get the access number nor their customer care. I guess it was a well planned fraud scheme on their part. I am lodging a complaint against them to this effect with the authorities and hope that something good comes out of it!

I had approx $45 in the card. I think they want me to forget about it but I am not going to. We all should file complain about it with BBB.

Hey guys i understand your frustration i m in same place as everyone else is i have about $15.00 in there and i am unable to use it... currently i m using stanacard and reliance switching btwn them two this is the info i have found about the company and who's in charge they are based out of Utha.
[edit] Address

USP Communications
3949 S 200 E #B
Salt Lake City UT 84115 US

USP Communications
+[protected], Fax: +[protected]

Email: mark.sain@uspcom.com

i m going to keep calling this number and email i haven't done so yet...i suggest everyone else try to mail and call this number it's suppose to be their headquarters. Hope this helps guys.

PE@CE OUT

Same here guys, i have also lost money... USA gov should be informed about this fraud guys.