Utah First Federal Credit Union’s earns a 1.0-star rating from 3 reviews, showing that the majority of members are dissatisfied with banking services.
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I tried to work with this credit union but they are misusing customer data
I tried to work with this credit union but they are misusing customer data. They ask many questions about your personal lifestyle and habits that are neither standard nor necessary for a standard loan. It's clear that they are doing consumer research for sales, but they lie and say that they need it for the loan application. I was asked questions like "Why do you want a car?" which is just a stupid question, but then follow-up questions were "How often do you use Lyft/Uber?" so it was clearly a scam --- they had all of the necessary financial and credit information they needed to process my loan application but sent me three emails with follow-up personal information questions each time. When I asked what was going on the representative got defensive and aggressive. Never got my loan pre-approval even though they had pulled my credit report (I happen to know that my credit report is excellent) so this place is a scam and I would recommend trying a different credit union with transparent, ethical, lending practices.
Utah First Federal Credit Union Complaints 2
I tried to get a car loan from Utah First Federal Credit Union, but they turned me down
I tried to get a car loan from Utah First Federal Credit Union, but they turned me down. They said it was because I had a medical loan and a closed account due to my car being stolen and wrecked. They also mentioned a charge off that wasn't even mine, and another account that wasn't mine either. It's frustrating because their advertisement claims that they say yes when everyone else says no, but that's not true. I have a good income and I can provide documents to support my case.
On June 12, I put a check in the mobile deposit thingy of Utah first credit union, where I've been a customer for like 15 years
On June 12, I put a check in the mobile deposit thingy of Utah first credit union, where I've been a customer for like 15 years. I didn't know that since the tax refund check was made out to both me and my hubby, we both had to sign it and go to the branch in person to deposit it. I didn't know, so they said no to the check and didn't put any money in my account. The CU app sent a message, but they didn't tell me directly. No call, text, or mail to let me know about the mistake. I found out on June 21. I called the CU right away and sent the check again with both our signatures. (Look at the chat thingy I attached). I want them to give back any fees they charged me for the rejected check and if I went over my balance.
Is Utah First Federal Credit Union Legit?
Utah First Federal Credit Union earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Utah First Federal Credit Union. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for utahfirst.com can be seen as a positive aspect for Utah First Federal Credit Union as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Utah First Federal Credit Union's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Utahfirst.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Utahfirst.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The utahfirst.com may offer a niche product or service that is only of interest to a smaller audience.
About Utah First Federal Credit Union
Utah First Federal Credit Union offers a wide range of financial products and services to meet the diverse needs of its members. From checking and savings accounts to loans and credit cards, they have a comprehensive suite of offerings designed to help individuals and businesses achieve their financial goals.
One of the key advantages of banking with Utah First Federal Credit Union is their commitment to personalized service. They prioritize building strong relationships with their members, ensuring that each individual receives the attention and support they deserve. Their team of knowledgeable and friendly professionals is always ready to assist with any financial inquiries or concerns.
Utah First Federal Credit Union also stands out for its competitive rates and low fees. They strive to provide their members with the best possible value, ensuring that their financial solutions are affordable and accessible. Whether it's obtaining a loan at a favorable interest rate or enjoying fee-free checking, members can trust that Utah First Federal Credit Union has their best interests in mind.
Furthermore, Utah First Federal Credit Union is dedicated to embracing technology and innovation to enhance the banking experience. Their website, utahfirst.com, offers a user-friendly interface that allows members to conveniently access their accounts, make transactions, and manage their finances online. Additionally, they provide mobile banking services, making it even easier for members to stay connected to their accounts on the go.
In summary, Utah First Federal Credit Union is a reliable and customer-focused financial institution that has been serving the Utah community for years. With a wide range of products and services, personalized attention, competitive rates, and a commitment to technological advancements, they are well-equipped to meet the financial needs of their members. Whether you're an individual or a business, Utah First Federal Credit Union is a trusted partner that can help you achieve your financial goals.
Overview of Utah First Federal Credit Union complaint handling
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Utah First Federal Credit Union Contacts
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Utah First Federal Credit Union phone numbers+1 (801) 320-2600+1 (801) 320-2600Click up if you have successfully reached Utah First Federal Credit Union by calling +1 (801) 320-2600 phone number 0 0 users reported that they have successfully reached Utah First Federal Credit Union by calling +1 (801) 320-2600 phone number Click down if you have unsuccessfully reached Utah First Federal Credit Union by calling +1 (801) 320-2600 phone number 0 0 users reported that they have UNsuccessfully reached Utah First Federal Credit Union by calling +1 (801) 320-2600 phone number+1 (385) 465-2002+1 (385) 465-2002Click up if you have successfully reached Utah First Federal Credit Union by calling +1 (385) 465-2002 phone number 0 0 users reported that they have successfully reached Utah First Federal Credit Union by calling +1 (385) 465-2002 phone number Click down if you have unsuccessfully reached Utah First Federal Credit Union by calling +1 (385) 465-2002 phone number 0 0 users reported that they have UNsuccessfully reached Utah First Federal Credit Union by calling +1 (385) 465-2002 phone numberCommercial Relationship Manager
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Utah First Federal Credit Union emailssborrowman@utahfirst.com91%Confidence score: 91%Managementlluna@utahfirst.com84%Confidence score: 84%relief@utahfirst.com79%Confidence score: 79%ppp@utahfirst.com78%Confidence score: 78%
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Utah First Federal Credit Union address200 E South Temple, Salt Lake City, Utah, 84111-1348, United States
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Utah First Federal Credit Union social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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