Vacations To Go review: scam? 56

Vacation To Go, is scam. We were first time cruisers and they did not give us all the correct information on the documentation needed for our cruise. When we arrived to board our cruise, we were denied due to lack of documentation. That was $2150.00 down the tubes that they weren't even willing to credit anything back. Plus, we had to pay for a stay in Fort Lauderdale, until our flight out. Very disheartening. Yes, I was looking for a travel agency with true integrity, and follow through of customer service, that looked after our best interest. My family of four was so incredibly disappointed, words can't express how discouraged we were and still are. When we went to the port the first questions one of the Carnival cruise employees asked us was who did you book the cruise through? I said, "Vacations to Go", and the employee exclaimed, "well that was your first mistake"! So, sad that this agency is even able to operate, they are a total rip off, do what is best for you family and go else where to book you vacation.

Stay from Vacations To Go in General and Kari Lee in particular. They will rip you off, don't grant refunds when appropriate. See [redacted].com for complaints out of Galveston Texas. You can book directly with cruise line and save 2 to 3 hundred dollars. They have special pricing for their favorites, They copied a rival cruise company and illegally obtained emails. Don't ever give them your email or they will spam you several times a week, and it is impossible to get off their email list. Kari Lee, cruise director is arrogant, rude, insensitive, totally incompetent, and alan fox ceo is also a joke, Stay awy from or they will rip you off.

Vacations to go quoted a price for an interior balcony on the Allure of the Seas that had no more cabins available at that price. Was told there was a few more available overlooking Central Park for almost $100 more per person, but it was only a window. Vacations to go only offered a customer service guesture of 10% of my next cruise, really? So they can overcharge me again? Bad Customer service from management who doesn't seen to care, even tho it was my moms 1st cruise and birthday...

Vacations to go quoted a price for an interior balcony on the Allure of the Seas that had no more cabins available at that price. Was told there was a few more available overlooking Central Park for almost $100 more per person, but it was only a window. Vacations to go only offered a customer service guesture of 10% of my next cruise, really? So they can overcharge me again? Bad Customer service from management who doesn't seen to care, even tho it was my moms 1st cruise and birthday...

We booked our New England cruise on the Queen Mary 2 through Vacations to Go. They were wonderful, and personally called us if there was a change in times or weather problems in the ports we were visiting. I wouldn't hesitate to book through them again. I totally agree with UK Jim in the comment above. I have nothing but praise for Vacations to Go.

My mother was a totally independent woman and a worldly traveler before she had her stroke. She was VERY DEPRESSED being totally handicapped, wheelchair bound, semi-paralyzed who ended up living in a Care home because she can't take care of herself. She went into deep depression losing her independence. She wanted to travel again so I was planning to take her on a trip but I couldn't figure out how to push her in her wheelchair, carry the luggage, feed her (dietary needs) and had to pack and repack for every location and obtain medical help if she needs it. Someone suggested a cruise. We were on a limited budget.. I work a full time job, caregiver to my Mom, I have my own family. I found Vacationstogo.com in 2005 (Cruise Trip to Mexico). When you get on their website, they assigned a cruise advisor that works with you. This cruise advisor was great! I send in the health alert forms, dietary needs, mom's condition. They passed it on to the Princess Cruise line staff. When we got to the entry dock to start our cruise, the cruise staff pushed Mom in her wheelchair and escorted us on board. I didn't have to lift anything. The luggage was delivered to our cabin. I got a handicapped room with a roll in shower. Diabetic meals can be made upon request. On the OFF SHIP excursions, they arranged wheel chair accommodation. The Ship has a full in house 24 hr. & clinic which they let me and mom tour. I was really impressed. It snapped Mom out of her depression because she was able to travel again (even without her legs).
Two years later, in 2007, we did the Alaskan cruise with vacationstogo.com ...same ship, same crew...the crew remembered us. We had a great time...thanks to Vacationstogo.com
I recommend vacationstogo.com to all my friends...even to you who I don't know.
P.S. When Hurricane Katrina hit New Orleans and left thousands homeless, Vacationstogo. help out a lot, requesting donations from its subscribers and got a lot of the cruise ships to go there to house the homeless.

Vacations to Go is ok but check out finditnetwork.com for the best prices.

I have been a VTG customer for several years now and they are WONDERFUL! My husband and I have taken trips to Mexico, DR, and Jamaica always to all inclusive resorts (we don't like cruise ships) and had a wonderful trip every time! I have a wonderful agent that I work with and she knows exactly what we want in a vacation and always delivers 100% for a great price! I would not book through anyone else! Everything is taken care of from the moment you get to the airport until you are back home again. The first year as a newbie I must have called her 20 times before the trip with questions that were silly but she always took the time to help me and made me feel special and like I was her only customer. We have worked hard all our lives and are now in our 50's and finally able to enjoy some of the fruits of our labor. It is nice to know everything will be taken care of and we can enjoy a stress free trip.

This VTG outfit does this on the phone too. They quote a real good price for an inside cabin on a cruise on their website, you call to book it. They claim that rate is for two bunk beds. You want a double bed as in all hotel rooms, $50 MORE PER PERSON. Scam artist at VTG.

Vacations To Go website has a real good price
for an inside cabin on a cruise on their website, you call to book it.
They claim that rate is for two bunk beds. You simply want a double bed as in
all hotel rooms, $50 MORE PER PERSON. Scam artists at VTG.

Booked a cruise out of Charleston after Leslie Wright harassed us for a week straight with phone calls at dinner time! Drove 4 hours to the port, paid $90 to park car for a week, boarded the ship AND THEN WERE TOLD THE CRUISE WAS NEVER BOOKED FOR US! WE HAD ALL THE RIGHT PAPERWORK BUT THE CRUISE LINE WOULDN'T LET US STAY! WE HAVE BEEN KICKED OFF AND NOW THEY CAN'T FIND OUR LUGGAGE! THIS WAS SUPPOSED TO BE OUR 25TH WEDDING ANNIVERSARY TRIP! THEY HAVE SCREWED UP OUR ENTIRE ANNIVERSARY WEEK! EXPENSIVE WEDDING GIFT HAS BEEN LOST WITH THE LUGGAGE! WORST EXPERIENCE EVER! Manager is Vacations to go is rude. Told us that he could only book us a later cruise AND it would be more expensive! These people have no decency about them! They can call everyday harassing people but they can't actually book a cruise! Now we are stuck in a city with no reservations, no clothes, and no anniversary gifts. Instead of Bahamas we have cold Charleston!

NEVER BOOK WITH VACATIONSTOGO OR LESLIE WRIGHT

Stay away from them Peter. Save your money.

I understand that cruise prices change. What I do not understand is why the cruise prices on VTG go up and down. How can the price go down the closer you get to the sailing? And why would it go up and then go down? I paid the highest price for this cruise as when I saw the prices were going up I figured I had better book before it went up anymore. Imagine my surprise to find the same cruise listed 10 days later for $138 less! I think I am going to use the Groupon or Living Social websites for my vacations from now on.

Do not book with vacations to go. I paid over 5, 000 and booked three cabins and because I had to make changes to my booking more than 15 days before we cruise they took over 1, 400 from me, took away my large ocean view room and cramped 4 people in a room with no windows. I was told it would be investigated;however, the owner had the supervisor call me to say that I should have understood the changes. They made me pay for my son twice because he went from one room to the next a room already paid as well. DO NOT BOOK WITH THEM, PLEASE THEY DO NOT CARE ABOUT WORKING CLASS PEOPLE . I'm looking for others that had the same problem or any problems. We can get together and focus on changing policies or looking more into this company . I travel on May 21 and will be looking for other to help me in this fight.

They sound like a scam to me. Just read several Vacations To Go reviews: https://vacations-to-go.pissedconsumer.com/review.html.

Fast deal 24566

When clicking single rates your site indicates an inside is $1399

When booking your agent quotes this room as $2746

This appears to be a ‘Bait and Switch’ pricing scheme

If you are not honoring the price on your site it should not be on your site