Valley Honda’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with purchases.
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Insult to Injury
Valley Honda promised to reimburse us for damages after my mom suffered a violent fall on their property after our car was serviced. Her shoulder was dislocated. Her eyeglasses flew off and broke. Now that my mom has died, Valley Honda coldly reneged on their goodwill promise they made to us on that day of her fall.
My mom was a loyal customer for decades, of their sales and their service. I expected that they would honor their promise and extend to me-the grieving daughter-the compassion and empathy they appeared to have for my late mom when she fell that day.
I want to delete this complaint now, but I don’t see a delete option. The General Manager reached out to me to say condolences, apologize and asked for my forgiveness. He said he and staff will fulfill their promise after the weekend. I appreciate the General Manager taking the time to reach out and make me feel heard.
Valley Honda Complaints 2
I got my Honda car from Valley Honda a few months ago and today, on 08/16, I took it for its first A1 maintenance Service
I got my Honda car from Valley Honda a few months ago and today, on 08/16, I took it for its first A1 maintenance Service. I left my car at 6:30 pm and picked it up at 8:30 pm. I was so disappointed with the condition of my car. I saw so many thin scratches from the car wash (which was part of the service). I talked to the person who was taking care of my car service today. I can't believe that Valley Honda, which provided such great service when I bought the car, returned my car with so many terrible scratches all over it.
I wanna get my money back for the fancy car service I paid for at Valley Honda
I wanna get my money back for the fancy car service I paid for at Valley Honda. Honda Financial cut me off, so I ain't getting the service no more. I want my money back for the rest of the 5 years I paid for, minus the 3 months I already used. It was a bundle deal with a titanium upgrade, cost me $1190 plus $700 for the upgrade. I ain't happy with how they treated me, so I ain't going back. Just give me my $1890 back, deal number ***, customer number ***, and serial number ***.
Is Valley Honda Legit?
Valley Honda earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Valley Honda. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Valley Honda has registered the domain name for valleyhonda.com for more than one year, which may indicate stability and longevity.
Valleyhonda.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Valleyhonda.com you are considering visiting, which is associated with Valley Honda, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Valleyhonda.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The valleyhonda.com may offer a niche product or service that is only of interest to a smaller audience.
About Valley Honda
At Valley Honda, customers can choose from a vast inventory of new and used Honda vehicles, including popular models like the Civic, Accord, CR-V, and Pilot. The dealership also offers a range of financing options to help customers find the perfect vehicle at a price that fits their budget.
In addition to its impressive selection of vehicles, Valley Honda is known for its knowledgeable and friendly staff. The dealership's team of experienced sales professionals is dedicated to helping customers find the right car for their needs and answering any questions they may have along the way.
Valley Honda also has a state-of-the-art service center staffed by certified technicians who are trained to handle everything from routine maintenance to major repairs. Whether customers need an oil change, brake service, or engine repair, they can trust the experts at Valley Honda to get the job done right.
Overall, Valley Honda is a top-notch dealership that offers a wide range of services to meet the needs of its customers. With its commitment to quality, customer service, and community involvement, Valley Honda is a dealership that customers can trust for all their automotive needs.
Overview of Valley Honda complaint handling
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Valley Honda Contacts
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Valley Honda phone numbers+1 (630) 851-5700+1 (630) 851-5700Click up if you have successfully reached Valley Honda by calling +1 (630) 851-5700 phone number 0 0 users reported that they have successfully reached Valley Honda by calling +1 (630) 851-5700 phone number Click down if you have unsuccessfully reached Valley Honda by calling +1 (630) 851-5700 phone number 0 0 users reported that they have UNsuccessfully reached Valley Honda by calling +1 (630) 851-5700 phone number
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Valley Honda address4173 Ogden Ave, Aurora, Illinois, 60504-7109, United States
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Valley Honda social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 17, 2024
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Valley Honda seems to have left their compassion in the parking lot. Could’ve been worse — they could have broken that promise while your mom was still here. It’s disappointing to see them turn their back after decades of loyalty, especially when it matters most.
Thank you for the supportive comment 🙏🏼