Value Max review: Unauthorized charges to my checking account 127

I too was scammed by these ###! I used a people finder search engine back in Oct. '08 and just discovered today that valus max has been withdrawing $19.95 from my account since that time. Additionally, two more withdrawls (both for for 19.95) showed up this past weekend (PASSPORTTO and SHOPPINGES - both addreses read 20 GLOVER AVENUE). Looking into my account further, I discovered all three charges have been taking place since Jan.! I called the [protected] number and spoke w a rep who told me I signed up for their "membership" blah, blah, blah... I told her I did no such thing and I wanted the accounts closed and my money back. The numbers on my staement were all different, however, she knew I had three accounts - so they are definitely all connected somehow. She told me she would cancel the memberships, but that I can only be reimbursed for the previous two months charges. I told her I wanted to speak to her supervisor. The supervisor (Shannon) told me the same thing (only 2 mos reimbursements). She said I will be reimburse w/i 2-3 days. I figured $120 bucks is better than nothing - we'll see if I get the money. Sounds like most people on this site have had their money returned. Needeless to say, I had to cancel my credit card and my bank is filing a fraud claim. My bank had heard of these jerks before and highly recommended I cancel my card because sometimes they wait a few months and start charging you again. Good luck to you all!

I also had this same problem. I went to a PeopleLookup website to get the name of a person's phone number last week. Yesterday I saw my checking account had $19.95 taken out of it from something called valuemax. I went into my email and saw something that I didn't recall singing up with...these valuemax people...who the hell were they? I then googled them, came here, and saw that this company was scamming people. I immediately called this company, hit "0" like twenty times to get someone on the phone (I wasn't going to waste my time punching in my damn "account number", telephone number and credit card number). Screw them. I got a lady on the phone, and when she asked how I was, I told her "Not good". I demanded that she reverse these charges, I told her that I knew they were scamming people and that this was not authorized, and if she didn't reverse these charges that we were going to have a problem. She said that she would reverse the charges and that it would take 2 business days. It was a quick conversation that was only about 30 seconds. But I was pissed and the adrenaline was pumping... :P

The things that some people get away with...it makes me sick.

Hi I also noticed a charge on my husbands AMEX bill for 19.95. So I called the number listed and they had none of our info. They kept saying that Paul my husband signed up for this savings plan. The only issue is that my husbands name is Jason! I called AMEX to check how many times they had charges us and it was a total of 99.75. AMEX could only give us back for the past 60 so I called VALUEMAX again and spoke to a manager and she said they would refund us in 2 days! I hope it happens!

I also had a problem with valuemax, however I did get back all of the money they had taken out of my checking account...4 months worth of 19.95. if you call them for a refund explain to them either you and I can settle this now on the phone or my bank will settle this with you..be nice when saying it..if they say we can only refund one payment of 19, 95, ask to speak to a manager..give him the same message nicely. they dont like to have the banks come after them...good luck to all...it took 2-3 days to get the money back.

I too looked up a friend on Intelius, and bam! next thing I know I have a debit on my credit card for 19.95. It's a good thing credit card companies list the number of the business making the charge. I called them immediately, and they said I had returned their offer. I almost went through the roof. I have received a confirmation from ValueMax that my "account" has been closed and my a credit applied.

I too did an Intellus search in November. This "value max" showed up on my credit card statemant and I really didn't pay attention to it, thought hubby ordered something online or what not. Well it showed again for 19.95, and the next month again. Ok so now I have 4 charges...called on a weekend to cancel, no one working so I did the automated thing. Just called again today, to get the charges reversed. First person I spoke with tried to get me off the phone by saying she would credit one of the charges back, thanked me and was about to hang up. Then I said no, wait a minute, I want ALL the charges reversed. Off to the 'supervisor who LOVES her job'...finally got all 4 charges reversed. So if they give you the run around, keep with it, they WILL refund them all :)

value max debit my acct. Inever heard of them called them told them to give my money back 140.00 19.95 charged last 7 months said they will next 3 to 5 days .RIGHT, had new debit card cut old card up the cc# they have.

My daughter is currently deployed out of country with US Army. My husband and I are managing her finances until she gets back and we noticed this debit hit her account. When I called the number listed in the other posts on this site, they were very kind and willing to help me. They agreed to stop the debits immediately and I asked them to credit back any funds already taken out of her account. The did so with no questions. The only thing that I want to point out to everyone is to ASK for the credit. they didn't automatically offer it to me but when asked agreed to do so with no questions ask.

They did the samething to me, attempting to locate and recover.

Its better to just request a new bank card and have the fraudulent charges refunded with your bank than trying to contact valuemax. they scammed you in the first place and dont have intentions of returning anything, however they are under heavy investigation.

19.95 SCAM

I am the latest on the apparently long list of people this scam was pulled on. What a-holes. How this is allowed to continue is beyond me. I called my credit cArd immediately to dispute the charge after reading this web page. Its pretty sad how some people/merchants exist to unscrupulously take advantage of others. This is what I get for giving them my business?!

I used the intellus, waited a week, did not get any information I requested! Intellus did not charge me any money because they couldn't provide any information. Now, I get ripped off from a company ValueMax? I have not got anything from these people and they have be taking my money! These people are scam artist! Hey, lets make a catchy name and ripe people off. It's the greatest thing all we need is peoples credit card number and a line of b.s. like click hear to navigate from this page. Intellus, hha, they are worthless! I bet through paper trails their owned by the same crook!

i so agree i went through intelius then bam next thing i see a charge from valuemax i called and said who r u guys they told me i told them i did not make this transaction they said we apologize we will credit u your 19.95 i said great now because of you guys transaction my bank charged me 30.00 they transferred me a guy came on said we apologize all u need to do is fax statement showing the charge i said ok did it they said it will take 21-30 days still waiting i called to check and the seem not to know anything about my fax and said i should receive a letter...how do we shut this companyDOWN!

how do we shut these people down

charges were taken from my checking account of 19.95 four times in 2 days causing about 200.00 in fees i do not know what this is or how they got my info. And know will help including my bank.

I used Intelius also, and had the same thing happen! I did some research and sent them a message through the official valuemax web site, demanding a refund. I also made the point that I had no idea how they got a hold of my information, but I noticed they were in partnership with Intelius. I mentioned that they should be careful charging people when they don't know who they are or what services they even offer! I waited 2 days with got no responce.

Today I called and the guy on the phone was obviously used to calls like this. I said "hello, I contacted your company on the internet and I wanted to make sure you were refunding me the $40 that you took from my account without my permission". He transferred me to his boss who at first said "hello. (then verified my identity), I have refunded your $40. Here is your confirmaion number. Thank you for using Value Max". There was no argument, and at this point I had only been on the phone for a couple minutes. I responded with "thank you. What is Value Max even, and how did you get my information?". He paused and then said "we work with varous companies to off you discounts on things from health insurance to mall certificates". I asked him if my information may have been sold from Intellius, and if I would have my money taken from me again. He responded with "sir, I can't tell you that. I will tell you whether or not you have anything else pending in our computer". He did, and there wasn't. That was the end of it.

I'm really hoping I don't get ripped off again fom this! I only use my checking to pay bills, so there is a good chance it would screw up my credit and bill payments.

Today I discovered $24.95 had been subtracted from my account. Not knowing what it was for I went to my credit union and they called the number to find out what Value Max was. To get someone on the phone, CU representative who was helping me, had to keep hitting "0" someone finally answered. After talking to the woman, who answered the phone, my credit union representative gave me the phone. I found out that I supposedly clicked on an email, I never received. Further into the conversation, she told me that I clicked on an ad, while I was on Intelius, which is a crock of crap. Yes, I was looking for a friends home's address and I used Intelius. No, I never clicked on an ad for ValueMax. This is a huge scam - Do Not Use Intelius! Supposedly, Value Max is refunding my money and cancelling my subscription. I was suppose to get an email with all the information, which I have yet to receive. First thing Monday morning I am calling my credit union back and telling them to issue me a new card.

Ive been in and out of the hospital for the last 6-8-months for cancer and hadnt been looking at my bank statements till this one and when i openened it i saw where this company or whatever it is has been taking money from my checking account since january i have contacted them twice i havent heard nothing, and that was by phone ive sent 2 emails maybe 3, i have 2 kids they are 16 and9 iam on disablity i cant afford this my bank account is overdrawed because of them taking out this money, this isnt right i told them to put my money back i havent heard if they will or not please check in to this, no one should be tacking avantage of like this. Thank you. Donna porter, phone number [protected]

I was also scammed by Intelius thru Valmax and another company Twenty4protectproplus, look out for this charge also. It has been being debited from my account now for 6 months and I knew nothing about it because I have been deployed to Afghanistan. I called and the representative informed me that both of these fraudulent companies collected through the same interest...they did say i would be getting a full refund after i threatened them with the judge advocate general. Its time to put a stop to these companies with a class action suit.

These blood sucking, deceptive ### are the WORST!..My story is the same as most of yours, ..I used Intellius for a ONE-TIME (or so I thought) reverse cell phone lookup, ..and due to their sneakily designed website -inadvertently signed up for this "Value Max" service BS. I called Intellius raising mortal hell -and the guy refunded the charge and said I would be removed from the service.
Then, while checking my online bank acct. balance for this month, I see the 24.95$ charge to ValueMax -again!..I sent emails to both Intellius and Valuemax..and received an email from ValueMax saying they would unsign me yet again but nothing was said of a refund. I decided that's it - I logged a complaint with the Better Business Bureau, ..and I went to my bank and I'm being issued a new bank card #, ..and my bank is also going to file a dispute claim against the charge to ValueMax.
These two companies are no better than Nazis as far as I'm concerned - Do yourself a favor and NEVER, under ANY circumstances get involved with Intellius, EVER. I hope their headquarters gets wiped out in an earthquake...rotten, conniving ###.

Yeah Intelius is such a rip off.I agreed to the $15 dollar charge, but then I was charged 19.95 for identity protect.I called them and they said that the charge was pending.Which is true and that after it goes through they will put the money back in my account.So I checked my bank statement today and I found another charge for 24.95.I just tried to call them but their cust service is closed.However, I will definetly be calling them back tommorow morning because they owe me 45 bucks.Also I never did find who I was looking for on their site.And I couldn't find myself either.

I think after I get my money back that I'm going to just cancell my credit card and order another one so they won't charge me again.And wait until I get on the phone with them tommorow morning.If I don't get my money back within the next 24 hours I am going to threaten them.

I got ripped off by these people at valuemax and intelius. Watch out for what intelius does without your approval. I thought intelius was a legitimate site, but they're not. Watch out for value max and intelius! Dirt bags.

I was balancing my checkbook this morning & noticed a $24.95 fee from Valuemax. I called this number not knowing what that company even was. This is rediculous. They said I agreed to join. I most certainly did not. Funny how I didn't even know what it was! Thank god the bank puts phone numbers next to charges. They did agree willingly to refund my money, we'll see if they actually do it. If not, they will have one irate woman calling them again & I will not be nice about it. This is fraud & something should be done about them!

I was charged 19.95 on my credit card. I just noticed charges after a few months of being charged. They are only taking off one month of charges. Beware of this scam!

I just had the same exact thing happen to me. Intelius and valuemax must be related in a scam. I am so mad at these people.

I am so glad I am not the only one this has happen to. This program stole $24.95 out of my account without my permission. I am HIGHLY upset with this scam and the BBB WILL know about this ###, I promise you. I am thankful that I got my money back plus the negative balance that it left in my account, it took them 2 days to refund me but they did it 4 me anyway.

I just noticed this charge and looked back on my last 5 statements and saw the exact same charge. They claim you enroll through Intelius so Intelius must submit all your info to them. I think its pretty crappy so I'm cancelling my membership with Intelius. When I spoke to Valuemax they will reverse the charges. I will be waiting to make sure that they reverse ALL charges. I can't believe that they are allowed to do this! I will be definitely be checking my statements much more carefully!

First, dispute all charges. Credit Card charges can be disputed up to 1 year after the charge, so cancel each and every charge to your card.

Second, call the numbers that show up on your account. To maintain some air of legitimacy, they maintain a semi-attentive customer service line for cancellations.

Third, write the FTC (https://www.ftccomplaintassistant.gov/), complain to the Better Business Bureau, and write your State Government about Value Max. Their practices are all typical of a fradulent business:

- they make no effort to inform the user of the services they are purchasing. After an initial email, there is no further communication to the client
- entering the contract is masked under the guise of saving money on a person search on Intellius, which is equally culpable
- there is no publicly accessible information on what services Value Max provides. Their website is entirely behind a registration wall with no available customer service line declared on the site. valuemax123.com
- there is an established trend of victim customers who had no intention of purchasing the services of Value Max.

Just so you all know, its not just Intellius that is connected to this. If you do Ancestry.com, which I was dumb enough to do, you will get this as well. I contacted my bank, and I cannot get a person from Value Max right now, so will have to wait until Monday to resolve I suppose. I didn't even know I had this membership until they sent me an e mail today about it.. so I called my bank and found out they have been taking this out since May. And its December. I am hoping I get good results like most of you have. but BUYER BEWARE! Don't do business with Intellius or Ancestry.com unless you want to get scammed!

I just found out that a company by the name of Value Max charged $49.95 to my credit card and also didn't know what the company was nor did I authorize or approve any charges to my card ever! I also used Intelius so I assume that this is how Value Max got my information. Real nice...### scam...they claimed that I signed up for this service and I was like: "No I didn't...I don't even know what this is..." They said it was some sort of medical savings plan for medical services. What a bunch of liars and ripoff artists...

BEWARE OF INTELIUS AND THEM GIVING OUT YOUR PERSONAL INFORMATION FOR OTHER COMPANIES TO RANDOMLY CHARGE YOUR CREDIT CARD FOR THINGS YOU DID NOT ORDER!

Value max has taken 24.95 out of my account. I am pissed off. Luckily it didn't put me in the negative. I think we all need to write the BBB. I will

For the last two months I have been charged $24.95 each month for a service called Value Max. I never signed up for this and do not know what it is. They stole my credit card info and signed me up illegally.

WE NEED TO TAKE THESE ###ERS TO COURT

My story is basically the same as the others. I did a 95 cent search over a year ago, and somehow failed to notice the $19.95 charge each month from Intelius and the $23.95 charge from Valmax. In Intelius's defense, they actually promised to refund all but one month of the charges. Value Max refunded a whopping one month despite that I've clearly never used their service, unaware that I subscribed to it.

I am furious to also note that while reviewing my AMEX statement I noticed an unauthorized charge of $23.95 from ValueMax. I immediately did a "google" search to identify the website and the first search result directed me to the complaints board. I called to cancel my membership and dispute the charge asking for an credit to my account. The woman gave me genetic responses to my inquiry and was not pleased when I asked for a confirmation # and timing for when I will expect a full refund.

I feel robbed as I NEVER authorized that my credit card to be used for ValueMax. I never have even heard of the company. I am filing several reports against Valuemax and its companies criminal practices.

Here is another one from Value Max. I had the same thing happened to me. They took three payment of $24.95 and one payment of 29.95 without me knowing it. When I finally saw it on my credit card statement, I called them and reported the withdrawals as fraudulent.

Here is another one for Value Max. I had the same thing happened to me. They took three payment of $24.95 and one payment of 29.95 without me knowing it. When I finally saw it on my credit card statement, I called them and reported the withdrawals as fraudulent.

This is just a crazy scam. They have no right to do this. I called my discover card after trying to cancell with Valuemax scam numerous times. This company is scamming hundreds of people. They claim its some kind of discount but never send you anything on what it is just keep charging your credit card. Enough you scam ValueMax I will never use intelius again how dare they sign you up for a reaccuring charge without permission. My charge is $27.95 a month!