Virtual Casino Group review: This is completely unfair and unreasonable 1

I deposited with $100 on the 21st November with a bonus SHOTGUN which was a 100% match no restrictions/no max cash out bonus - I completed the playthrough by playing Blackjack and requested a withdrawal of $800 later that day - Then later that day I cancelled the withdrawal and continued to play, having a good streak and reaching $4000 - Thus I made a withdrawal of $4000. Then the next day 22nd Dec I continued my gambling and cancelled the $4000 withdrawal - I played Blackjack and occasionaly slots and got my winnings up to $10, 000 - Adamantly I made a withdrawal for $10000 and have not touched it since.

Speaking to them today, I was told approval should take no more than 10 days they told me that I had been classified as an advanced player and told me this:

David: Withdrawals for regular players take between 7-10 business days to be approved. Since you are an advanced player in the casino, meaning that you do not play for recreational purposes like most players do, other players have a higher payout priority. Your withdrawal has not been approved for this reason. Also, we will not approve all the amount at once, it is very probable that we will approve payments of 1, 000 at a time.

David: You have advanced skills playing Black Jack
David: That is more than luck.
Then I asked how many payments I should expect to receive and over how long and I was told:

David: $1000 per month approximately, because of your status, other customers have a higher priority. I argued my case for a while but he just would not listen. I am by no means an advanced blackjack player although even if I was this surely should not affect when I should recieve withdrawal etc. I follow a very basic strategy and besides it is eight deck blackjack and so even any advanced strategy would be insufficient - as far as I know. This is completely unfair and unreasonable.