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Visual Eyes prescribed and was contracted to fill the prescription on March 10,2022. It is now a month later and I have not received my glasses. What I have received are promises and lies. I have entered a dispute with my credit card company to stop payment. I have also requested Visual Eyes to return my personal eyeglass frame that they charged me $40.00 to use. I have requested my frame and only been promises and lies. I am 80 years old and need my frame to have a reputable company to fill the prescription.
Desired outcome: Return of my eyeglass frame. (Gene Thomas 8716 Devon Hills Drive, Fort Washington, Md. <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>/ <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>)