Vivial (formerly The Berry Company)’s earns a 4.0-star rating from 23 reviews, showing that the majority of clients are very satisfied with marketing services.
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Fraudulent Charges
I just remote call forwarded a number that was being used by another party that had a contract with The Berry Company. I paid the installation fee and monthly fee and Northstate Comm just started adding the charges to my bill. I have filed a complaint with the BBB against both companies. I have informed them to contact the prior owner and have the ad updated to reflect his updated company info. I plan to file with the Attorney General's then move to a more serious forum. I have asked them to supply me with details about the existing contract and a copy of it. It would be beneficial for them to take this seriously.
The complaint has been investigated and resolved to the customer’s satisfaction.
Rip-off yellow page ads
The sales lady came by to renew the yellow page ads. I didn't renew. She gave me a signed form saying 0 balance, 0 due. Then I get the full monthly bill for the yellow pages I thought was cancelled. After calling the Berry Company, they said "in the small print of contact, they reserve the right to extend for 3 months" due to the bad economy. The real trick is they encouraged me to "just have the yellow page bill put on your Windstream bill." Now the phone company can stop service for nonpayment of the yellow page ad. These guys are criminals! Yellow pages are a thing of the past. Internet marketing is the only way to generate calls and business leads. Look at http://workdecasa.com
and learn to do it yourself.
The complaint has been investigated and resolved to the customer’s satisfaction.
Please contact The Berry Company directly in an attempt to resolve this concern. Should your company have any concerns with The Berry Company Please contact us at [protected] 8am-8pm M-F for assitance with your concern.
Replied
Deceptive Sales Practices
I was contacted by a very chatty and friendly associate of the Berry Company and offered an advertising contract for advertising in the Windstream yellow pages. I asked if I had to make a decision now and the representative said no. I told her to fax over the information and I will look it over and decide later. After about nine minutes of conversation the...
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Overview of Vivial (formerly The Berry Company) complaint handling
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Vivial (formerly The Berry Company) Contacts
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Vivial (formerly The Berry Company) phone numbers+1 (877) 742-3779+1 (877) 742-3779Click up if you have successfully reached Vivial (formerly The Berry Company) by calling +1 (877) 742-3779 phone number 0 0 users reported that they have successfully reached Vivial (formerly The Berry Company) by calling +1 (877) 742-3779 phone number Click down if you have unsuccessfully reached Vivial (formerly The Berry Company) by calling +1 (877) 742-3779 phone number 0 0 users reported that they have UNsuccessfully reached Vivial (formerly The Berry Company) by calling +1 (877) 742-3779 phone number
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Vivial (formerly The Berry Company) emailsberrysocial@theberrycompany.com100%Confidence score: 100%Supportlcole@vivial.net92%Confidence score: 92%marketinggethelp@vivial.net91%Confidence score: 91%supportlegal@vivial.net89%Confidence score: 89%legal
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Vivial (formerly The Berry Company) address3100 Research Blvd № 250, Dayton, Ohio, 45420, United States
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Vivial (formerly The Berry Company) social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Vivial (formerly The Berry Company) contacts
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We at The Berry Company have contacted this party in an attempt to resolve this concern. Should your company have any concerns with The Berry Company Please contact us dirtectly at [protected] 8am-8pm M-F for assitance with your concern.