VL Health Shop
Reviews and Complaints

I have just experienced the same problem and they just charged my account 59.95 after charging for shipping and handling for a bottle two weeks ago. How do I get them to stop taking money from my account. There was nothing stating this was a monthly thing and I only got one bottle of pills, that didn't work anyway.

I'm in the middle of exactly the same thing happening to me. So far only $59.99 Isn't this against the law?

This company with an address of P.O. Box 4800, Scottsdale AZ 82561 appears to operate under a number of different names.

I recently noticed a number of charges on my credit card from "COMPLEXION8887271334 [protected] TX". When I called the [protected] number, with probing the rep told me it is a membership company he could not tell me which products they sold. He said they were Super Savers Membership. The clearly had my contact information and my CC #. I requested removal of all charges. He said he could cancel my membership; which I never requested, but could not remove the charges. I then spoke with supervisor Audrey who agreed to remove "some" of the charges, but not all of them.

I pushed Audrey to tell me the primary business of the entity and she repeatedly gave irrelevant scripted responses, e.g., "You can have access to all of the on-line discounts..." However she could not name the products or the websites where the products were available.

Clearly a scam.

Chuck

Purchased a free 30 day trail with them on Megadrox and testosadrone. Not only did not product have bad effects, I too took the deal of S&H trail purchase only. Then 22 days later after the purchase I was charged $55. I called them three times, finally I was able to get through to them and I was advised that it was a free 21 day trail with 30 day supply sent to me, and since it was after 21 days and I did not call to cancel the account before then I would be charged the full amount. I disputed for 20 minutes to no decision, but offered a 25% lifetime discount. I immediately closed the account to stop future charges. I am calling my bank to dispute the charges

I have never been so disgusted in a company before. You charged me over $100, then what was quoted and when I can to cancel and see why this what charged, your only answer is "sorry we can't come to a resolution", and then hang-up. Your customer service did this twice to me. Hanging up on customers is the most dis-tasteful thing you can do. You don't treat people this way after they give you business. I will be spreading the word to everyone about your company.

This company is the biggest scam I've ever seen. Never did I read, or sign up a subscription with this company. What I read was that I would be offered a free trial, all I had to do was pay the shipping. Then, just like the others, this rip off company tries to charge me 4 shipping cost for two items. Then I also was charged 69.95 for the two trial jars. I never agreed to pay for the jars, full price after 14 days. When I called the company they indicated to me that those two tiny jars of cream were a 30 day supply. When I replied to them that I wanted nothing to do with their products, and requested a return to sender envelope, I was told they could not accommodate my request and as I was still speaking they hung up on me. "kudos to their professionalism and their trained rudeness" I was hung up on twice.

The same exact thing as described above happened to me earlier this year. I purchased one product and received a total of 6 charges 4 of which were unauthorized. I called them and threatened to dispute the charge with my credit card company and they offered and executed a 50% refund but they still ended up stealing about $60 from me.

I echo these statements, I had no knowledge of their business practices till they took money from my account without my approval. That is theft.

Apparently this company uses the "charge the credit card and see if we get away with it" method of marketing and sales. They got my credit card number by offering a "free" jar of face cream and asking just for $4.95 shipping charge. a month later they made an unauthorized charge of $69.95 to my card without notifying me or asking permission. Luckily, the Bank of American Fraud Protection Unit called me and reversed the charge.

Supposedly the charge was in the terms but I don't think it was made very clear and looking at the reviews I wasn't the only one who feels they were tricked or cheated. I am requesting a refund for the $69.95 and $49.95 that I was charged 14 days later. my name is Jennifer Nagely my address is 1310 Lakeshore Dr., Sabetha, KS 66534 I am seeking a refund for the 69.95 and $49.95. This took place sometime in the month of March.

Thank you,

Jennifer Nagely

Supposedly the charge was in the terms but I don't think it was made very clear and looking at the reviews I wasn't the only one who feels they were tricked or cheated. I am requesting a refund for the $69.95 and $49.95 that I was charged 14 days later. my name is Jennifer Nagely my address is 1310 Lakeshore Dr., Sabetha, KS 66534 I am seeking a refund for the 69.95 and $49.95. This took place sometime in the month of March.

My mother saw an offer on tv and called to order a "free" trial. She was initially charged 5 separate times totalling $13. Then she was charged twice at the beginning of the month for $49.99 and $69.99 because she didn't cancel her trial she was charged again 2 separate times at the end of the month! I called about a refund and they said they could cancel the subscription that she never even signed up for and give a 50% refund or return the product for a full refund. She has only received ONE product but has been charged for FOUR! I'm hoping we will receive the other products so I can return them as well.

I also ordered 2 “free” samples, all I was supposed to do was pay shipping. 1 month later I have 2 pending charges for $54.98 and $56.98 from VL Health on my bank statement. I called 3 times to VL Health customer service and was on hold for over a half hour. Finally the 3rd time some lady picked up the phone. After I explained that I did not singe up for anything but the “free” samples I asked were was it stated about the reoccurring shipments because I looked for anything that may have stated that before I sent my request for the free samples. She goes on to tell me that it is not on the web page but on a follow-up email that the samples have been mailed. Talk about deception! Then she said they have canceled my account, I explained that I did not sign up for any account. She then interrupts me saying that I will no longer reserve the shipments and that they will not refund my money then hangs up on me. To top all of this off the fraudulent charges overdrew my account. I have since opened a fraud claim against VL and await a ruling. BUYER BEWARE!

I need to cancel my subscription to this product I never received anything from you and dnt know why you keep charging me 60$ a month my name is Adam Airgood thank you very much

These companies VLHEALTH.com and GREENVENTUREHEALTH.CO are both SCAMS. I never requested their product or knew anything about either companies. In a fraudulent manner, both companies obtained my credit card number. After checking my statements I discovered that on 03-30-2016 VLHEALTH.COM had charged $0.99 and $3.95 on [protected]. On 03-31-2016 GREENVENTURESHEALTH.CO had charged $1.99 and on 04-01-2016 charged $1.95.. On 04-19-2016 VLHEALTH.COM charged my account $69.95 and GREENVENTURESHEALTH.CO charged $49.95. I contacted my credit card company, filed a fraud report and had them terminate my account. MAKE SURE YOU RECONCILE YOUR CREDIT CARD OR DEBIT CARDS ACCOUNT EACH MONTH WITH YOUR STATEMENTS. There are many nefarious companies out there. BEWARE!

The same tactics were used on our credit card. VL. com and their sister company fraudulent added the following charges to my account. VL.com began with an initial amount of $0.99 on 3-3-2016 $3.95 on [protected]. Their other company Greenventureshealth.co charged $1.99 on [protected] and on 04-01-2016 they charged $1.95. On [protected] Greenventureshealth.co charged $49.95 and Vlhealth.com on [protected] charged $69.95. I have never done business with these people and have no idea how they obtained my credit card number. I called my credit card company and filed a
fraudulent claim charges and had them issue me a new card. These companies are a SCAM. WATCH OUT. MAKE SURE YOU RECONCILE YOUR MONTHLY CREDIT CARD STATEMENTS EVERY MONTH! AJ

Hi this is LISA Hartman again. VLHealth promised to deposit 69.95 back in my account. They credited 69.95 back in my account only to deduct it right back out the same day, causing me another $36.00 overdraft fee. This company is a SCAM! BEWARE! I am going to my bank to get this staightend out but this company has cost me money I do not have to waste and a lot of stress.

I also ordered a trail of this product.. Then was charged to separate charges one for 50.95 the other for 59.95.. These were not authorized charges.. When I called & questioned them they told me that since I did not reply with 14 days I was charged full price.. SCAM big time!

I have also been scammed by this company. I paid for two small trials of face cream and was charged a total of $7.99, but after a couple weeks $69.95 was deducted from my account. I never approved that charge and it resulted in an overdraft from my bank. I called them to get a refund and when I asked what was I getting for the $69.95? They said the original trial size face cream they sent! I paid for those creams and they were not worth $7.99 much less $69.99! But I kept on trying to get my refund and they finally said to mail back the creams and they would refund my account. I will post again later to tell you if they keep their word. LISA H

Please cancel all orders now. Please return all money back to my account. Thank you. My name is Julie Weflen. And do not know where this company is or what it is.