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WC Mon Funsource

WC Mon Funsource review: Unauthorized charges 12

S
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6:00 pm EST
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I never used this company before, but today they charged my credit card without authorization. I never allowed them do use my card, what a criminals!

12 comments
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sl1213
Ny, US
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Sep 02, 2012 12:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

UNAUTHORIZED CHARGES - SCAM
Funsource will send you an email like the one I copied below.
I never sign in with them for any services.
I assume that they had my cc information from one of this sources I paid recently:
Paypal
Ebay
Linkedin

These are the only new payments that coincide with the dates they said I sign in for their services.
If I haven't sign in for their services they obtain my information from another source and the mentioned vendors are the only ones whom I shared my CC number/address etc.

If you are a victim.. is better to return your debit card/CC and ask a new number. If this doesn't work. Close your bank account.
It can be inside fraud. Someone is giving this fraudsters cc information.

Email you will receive:

----- Original Message -----
From: "FunSource"
To: nnn
Date: Sun, 02 Sep 2012 02:01 -0400
Subject: FunSource Monthly Membership Fee

>
> Dear nnn:
>
> This email serves as your notification of an upcoming charge to your credit/debit card for your FunSource membership program.
>
> Whether it's playing games with the family at home or enjoying an evening on the town with friends, FunSource delivers good times at affordable prices. Check out the savings below:
>
> * Super savings on popular attractions and recreational activities.
> * Bonus certificates and coupons to leading fast-food and casual dining restaurants, plus savings on gourmet food from Hickory Farms, Omaha Steaks, Pfaelzer Brothers, and others.
> * Up to 20% off room rates at select hotels, and great deals on car rentals.
> * 20% savings on salon gift cards and $15-off spa certificates.
> * Discounts on movie tickets, and 5% cash back on tickets to shows and events.
> * Great deals on movie rentals, DVDs, music, games and more.
> * $65 in Cash-Back Awards, including Night on the Town, MediaBuy Back Guarantee and Pay-Per-View rebates.
> * Loyalty Rewards - like free restaurant gift cards, movie tickets and gifts.
> * Fantastic buys on electronics, sporting goods, and outdoor gear with FREE Shipping & Handling on every item.
>
> The monthly membership fee of $24.95 will be billed to your credit/debit card on or around 9/4/2012. If you would like to continue, do nothing, and the service will automatically be extended for another month. If for any reason you would like to cancel the program, either call [protected] or go online at programstop.com. Please contact membership services at [protected] with any questions.
>
> Sincerely,
>
> Membership Services
>
>

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Loretta Boler
US
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Dec 29, 2021 1:03 am EST
Replying to comment of sl1213

Hello funsource people. I have never in my lifetime ever signed up with anything from you . So stop taking my money from my social security. I can not afford to give my little money away for free . So stop . I don’t not want or need anything you have . If I can find out y you are doing this I will report you to better buisness bureau

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Edith416
US
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Dec 05, 2019 8:14 pm EST

This company fraudulently charged my elderly in-laws too! Getting the charges reversed has been a nightmare. Bank of America has been absolutely no help - "They company promised they would credit the account, so Bank of America considers it resolved." Check your statements EVERY MONTH. They apparently start at 1.95 to see if the charge goes through, then charge 24.95 every month till you catch it and "cancel" the service. They refund nothing.

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Regina laskey
US
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Oct 19, 2020 11:19 am EDT

How do I stop them from charging me and how do I get my money back?

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Valerie Ramirez
US
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Mar 02, 2021 3:38 pm EST

Call the number on the billing statement
[protected] Just called them right now since my card was just charged. They do ask if you bought anything over the phone ( off tv) just say No you didn’t buy anything. You need the chargers to be refunded and the membership canceled

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Regina laskey
US
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Oct 19, 2020 11:20 am EDT

How do I contact these people?

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Ronda Hamby
US
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May 07, 2021 3:57 pm EDT

I have no idea what this is for but I am being charged 24.99 plus tax total cost 29.99for 3 months I am on disability I need my money back

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Loretta Boler
US
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Dec 29, 2021 12:57 am EST

They have been taking my money from my ssi check for quite some time . Always 29.99 what should I do

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Marlee.M
US
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Jan 31, 2022 12:00 pm EST

They have been charging for over 10 months. When I called them (from the number in the cc statement) I asked about a refund and I heard something about a form but before I could clarify what was said she hung up on me. I called again to figure it out. The lady didn't like that I kept mentioning fraud so she transferred me to a supervisor. He confirmed the address (which they had partially wrong) so they could send a form that we need to fill out and send back in for a refund. I kept pushing to see if there was an online way or they could just refund me since it was fraud and the supervisor "John" hung up on me. I called again and got another lady that basically asked why I kept calling because it was taken care of. I said it wasn't and it was not okay how I was being treated. She confirmed the address (which was wrong again) then fixed it and I kept pushing because we needed a way to fast track this. She transferred me to her supervisor because as she put it "I'm not going to listen to her either". I got John again and expressed that it was not okay for me to get hung up on several times and I was looking for a way to express this. He just mentioned the form again and I said "okay, well what about the customer services reps being extremely rude, as well as being hung up on" I said "It's not okay." We need this figured out because it was fraud and they did not have permission to take the money out. He mentioned the form again and hung up on me... AGAIN. I will be calling every week, several times a week, until we get a refund. This is unacceptable and wrong. I made a report to the Better Business Burro. I hope they get shut down quick.

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Hope Jacobs
US
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Feb 18, 2022 4:47 am EST

Hello fun source

I changed debit cards twice and you keep charging me stop charging for something I never signed up for you honestly need to be prosecuted with all these complaints

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Heidi Julseth Jones
Arkadelphia, US
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Sep 03, 2023 2:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company (Fun source) has charged my elderly mother 44.95 and no way to contact them cause the left a digit off on her bank statement. [protected] ?. If anyone has a way to contact these scam artists please let me know.

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Heidi Julseth Jones
Arkadelphia, US
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Sep 03, 2023 2:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just found a second charge for the same address for another 44.95 with a different name and number and a missing digit once again on the phone number. Value Plus [protected] ?. Any help would greatly be appreciated.