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Weather Tite Windows

Weather Tite Windows review: Window installed and wall filled in

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In 2021 we had a large custom hurricane impact window replaced with a smaller one and now the walls they installed around it are separating from the original wall. Due to the smaller size of the new window, the opening needed to be filled in. Instead of block (like the rest of the wall), they installed wood framing (2 ½ ft) on either side of the window. We initially refused, sent the guys home, and called the office. We were told it would be another 8 months to resubmit for the new job. Meanwhile we had large holes on either side of the new window that would be left exposed during hurricane season while we waited. It had already taken 8 months for the initial installation. So we reluctantly proceeded.

We applied concrete sealant over the exterior, however the wall started cracking on the inside and outside 3 months after the job, WeatherTite came out and caulked it. But it started to crack again soon after and now it appears to be buckling on the inside.

WeatherTite is telling us that it just needs to be painted and it isn’t structurally a problem because the county approved the plans. Not sure how paint is going to structurally prevent the wall from further slipping. The only resolution WeatherTite offered is applying drywall mud over the cracks on the interior. Absolutely not, that’s only a bandaid…just like the caulk they applied the first time it cracked. So we have a hurricane window installed in a flimsy wall!

While the window itself is good, the installation is unacceptable and not worth the $7,800 we paid! So much for the company’s policy of “lifetime warranty on installations”.

Desired outcome: Partial reimbursement for cost to replace the failing wood framing and install concrete block, drywall, and stucco.

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