Wemassageclinic
Reviews and Complaints

So, I gotta say, I agree with all the bad reviews about WeMassage.ca. I mean, I was super stoked when I got a sweet deal on WAGJAG for six one-hour massages from these guys. But man, trying to book an appointment is like trying to find a needle in a haystack. It takes them forever to respond to emails (like, seriously, 2-3 weeks sometimes), and there's no way to call them up and make an appointment over the phone.

And even when you do finally manage to book something, they'll just go and cancel it on you at the last minute. I mean, what kind of BS is that? It's like they're just trying to scam you out of your money or something.

Honestly, I wouldn't recommend WeMassage.ca to anyone. Save yourself the hassle and go somewhere else.

I had the same problem as the previous reviewer. I bought a Groupon for four massages from WeMassage.ca and only received one back in August. The massage was pretty good, but I've been trying to schedule a second massage for a while now and all I keep getting are emails saying they're "working hard" on it. Come on, guys! I've even asked for a refund and threatened to call the Better Business Bureau. They did give me a $30 gift card, but I can't even use it because they can't seem to schedule a massage for me.

It's really frustrating because I was looking forward to using all four massages and now it seems like I won't even get to use two of them. I understand that things can get busy, but it's been months since I've been able to schedule a massage. I hope they can get their act together soon because I don't want to have to go through the hassle of getting a refund or filing a complaint.

Overall, I would say that my experience with WeMassage.ca has been pretty disappointing. The one massage I did receive was good, but the lack of communication and inability to schedule another massage has been frustrating. I would caution anyone thinking about purchasing a Groupon from them to think twice and maybe look for another massage service instead.

Wemassage.ca is a company that claims to offer massage services to its customers. However, my experience with them has been nothing but a nightmare. I have been trying to book a massage for the past four months, but every time I do, I receive a cancellation email. To make matters worse, when I try to get a refund, they ignore my messages and never reply. It's like they don't care about their customers at all.

Their customer service is non-existent. I have tried calling them several times, but no one ever answers the phone. It's like they don't want to deal with their customers' problems. This company is a total rip-off. They just want your money and then leave you hanging. It's a scam company, and I'm surprised they are still in business with all the bad reviews they have received.

If you're thinking of using Wemassage.ca, I would advise you to stay away from them. They are not a reliable company, and you will only end up wasting your time and money. It's a shame that they are still running despite all the negative feedback they have received. Save yourself the trouble and find a better massage service.

I gotta say, I wasn't too impressed with WeMassage.ca. I mean, sure, they offer massages, but the costs and fees are just ridiculous. I got a groupon for a massage, but once I got there, they hit me with all these extra fees that made the cost even higher than if I just went to a regular salon. And don't even get me started on their customer service - it was terrible! The massage therapist was late and didn't even do that great of a job, even though she was supposed to be certified. I mean, can anyone just get certified online these days? It was that bad. Honestly, I wouldn't recommend WeMassage.ca to anyone. Save your money and go somewhere else.

I gave WeMassage.ca more than $250 in coupons, but I still haven't gotten a massage. They cancelled twice, and both times it was only two hours before the appointment. I even took time off work to make sure I could make it to the appointment. I've been waiting for months to get an appointment on the weekend, but they keep telling me that there are no therapists available. They keep telling me to request a new date, sometimes even months in advance. It's been over half a year, so I can't even get a refund. I would recommend saving your money and getting a real massage that's worth it. I think the therapists are probably not very good.

I bought two coupons for We Massage back in February of 2017 and I've been trying to book an appointment with them ever since. Unfortunately, I haven't had any luck. I've sent them five emails and they haven't replied to any of them. It's really frustrating because I was looking forward to getting a massage.

The one time they did manage to send a masseuse, she told me she had another appointment and could only stay for 40 minutes. I couldn't believe it! I was really disappointed because I was hoping for a full hour massage.

I work in the health field myself and I know how important it is to provide good customer service. We Massage doesn't seem to care about their customers at all. It's really disappointing.

If you're thinking about using We Massage, I would recommend looking elsewhere. The reviews on this site are pretty accurate and they speak for themselves. Don't waste your time or money on this company.

I gotta say, my experience with WeMassage.ca was a complete disaster. I was really excited to try out their services, especially since I snagged a sweet deal on a 6-pack Groupon. But boy, was I in for a rude awakening.

First off, I had a heck of a time trying to schedule an appointment. I mean, I get it, they're probably pretty busy, but come on. I tried reaching out to customer service multiple times, but it was like talking to a brick wall. They barely responded to my emails and didn't seem to have any interest in helping me out.

After weeks of trying to get something scheduled, I finally gave up. And you know what? I never even got to use my Groupon. What a waste of money. I feel like I got robbed, to be honest.

I'm not one to hold back when it comes to sharing my opinions, so you better believe I'm going to tell everyone I know about this terrible experience. And I'm not going to stop there - I'm going to write as many reviews as possible to warn others about this company.

Honestly, I can't believe how poorly I was treated. It's like they don't even care about their customers. Shame on you, WeMassage.ca. You should be ashamed of yourselves.

I gotta say, I'm pretty disappointed with WeMassage.ca. I was really excited when I saw their Groupon deal for two massages - what a perfect Valentine's Day gift for my husband and me! But boy, was I wrong.

It's been over two months since I made the purchase, and we still haven't been able to use it. Every time I try to book a massage, they tell me to change my preferences - the date, the location, the therapist. I've lost count of how many times we've had to change what we originally wanted.

Finally, I gave up and said we'd be willing to go ANYWHERE, ANYTIME, with ANY THERAPIST. But even then, they couldn't seem to book us anything.

I asked for a refund, and at first they were pretty responsive - they told me to give them a few more days to confirm a booking. But that was weeks ago, and now they won't even respond to my calls or emails.

I'm beyond frustrated at this point. I just want my money back, but it seems like they're not interested in helping me out. I wouldn't recommend WeMassage.ca to anyone - save yourself the hassle and go somewhere else.

I had a really tough time getting an appointment with WeMassage.ca. It took forever to finally get a slot that worked for me. But when the massage therapist finally showed up, things got even weirder. She asked me to take off my shirt right in front of her, without any privacy to get onto the table and cover myself up. And then she told me I couldn't take off my shorts, and had to keep my undergarments on for the massage. I mean, seriously? What kind of spa service has you undress in front of the masseuse? I was so uncomfortable that I asked her to leave immediately. And then I contacted Groupon to let them know about my experience with this company.

But when I tried to leave a one-star review on their website, I got an error message that said "The website cannot display the page." I tried several times over the course of a few days, but still couldn't leave my review. It's really frustrating when companies don't let you share your honest opinion about their services.

Overall, I would not recommend WeMassage.ca to anyone. The whole experience was just really uncomfortable and unprofessional. It's a shame, because I was really looking forward to a relaxing massage, but instead I just felt violated and disrespected.

This service is not good at all, and I reckon you should complain to Groupon and the Better Business Bureau about this company. I wouldn't even give them one star. My wife and I had booked massages on We Massage's website, used our Groupon, and paid the extra fees. But then, they asked us to reschedule less than 24 hours before the scheduled We Massage. It's like they're playing a game with you, and they keep you running around online until you give up, and they keep your money. I can't believe I fell for this on Groupon. It's a terrible service, and I'm going to do everything I can to get my money back, even if it costs me more money. I suggest you stay away from this company, as it's a possible scam. You can find massage deals that are just as good, locally.

I have bought 2 massage from We massage and following up with We massage from last 1 year, send 50 emails, they do not have service or therapist available, they wasted my time and money. I would like to file a case for compensation for $10, 000 for wasted my time and money. They did mental harassment. I have all emails with me.

There is no address mention on website, I think may be Canada. I think such sites should be stop or banned to do business in USA.
wemassage.ca

I purchased a Groupon offer for an in-home massage with this company because I was in severe pain and needed help quickly. It was only after the purchase that I found out they had no openings for over a week in the future, so I made an appointment at the first available opening.

Over the next 1-1/2 weeks, I received a few emails from them telling me that they had not been able to find a therapist and would I please choose another date yet ANOTHER 1-2 WEEKS in the future!

I emailed them and called and left voice messages without any response, except to get more fo these emails asking me to schedule further out. So I emailed and left more voice messages - and received NOT ONE reply from them, until the eventual day of my supposed appointment when they sent me another blasted automated email to reschedule.

As a last resort, I finally sent an email to them threatening to seek legal action for false advertising and fraudulent practices. THAT got an almost instant response! (of course).

As soon as I sent that email to them, I found the phone number for Groupon and told them my problem. They were wonderful! They refunded my money (even though it was way past the 3 days they normally allow), and said they would be looking into this complaint. While on the phone with Groupon, I received a response to my threatening email to wemassage.ca. The ONLY thing they were interested in, of course, was their reputation and 'hoped' I would not cause them any problems. Ummm, too late.

So, if you have the chance to use wemassage.ca to book a massage - don't. Make an appointment with your local massage therapist instead, especially if you are in pain. This is a company I would not ever recommend, for any reason.

My husband bought me a WeMassage gift card and I was super excited. I called them and made and appointment. Later I received a call and was told that I have to pick another date because they were full that day. That was not a problem. But then I received another call and they said the same thing again. I thought it was a joke! I told them that I'm a busy person and that it's really hard for me to find a free time. They said sorry and promised that this time everything would be ok. I believed them. But the same thing happened again, so I asked for a refund. They said no no and asked me to be patient and again I got only promises and nothing more!

I made the appointment for the massage through the website www.wemassage.ca. They confirmed the day, but on the next day I received the message that the massage was cancelled because the therapist was sick. I called them and changed the date, but the situation repeated again. Stay away from these liars and I won’t advise this company to other people. It is difficult to deal with such people, because they change everything too quickly.

My friend told me that the staff in the company www.wemassage.ca is really great and they made the best massage. I decided to try, but at first I needed to make the appointment. I called them several times, but the phone was busy or no one replied. It was awful. The worst services ever. I wonder if there are other people, who had the same experience. Let’s share views about this website.