WestBow Press review: Publishing package

December 2023. You can just read the reviews and see how Eugene (the guy responding) has an excuse for everything. Since hiring these people to publish a book, I've undergone so much stress. PLEASE DO NOT USE THIS COMPANY! They are using the name of Jesus for financial gain. They should be ashamed of themselves. They are car salesman, trying to sell you useless stuff. I was ignorant and purchased, but I am hoping to save others from this horrible decision. After they take your money, you can't get anyone to answer. They have one mission: Take money from people who don't know better. Please do your research on this company. Eugene was very very unprofessional and difficult to deal with, showing zero morals or ethics. He literally laughed when I told him I wanted to speak to his boss. He told me, "I'm the top dog and if you contact the CEO's office, they'll just direct you to me." So, great. This person has zero accountability. Very scary. I would also like to mention that I had to file a police report because they GAVE my card information to another entity within their umbrella. Eugene loves to point people to their contract, but I don't see anywhere where I gave them the ability to KEEP my card information and distribute it to whomever they want. I have phone recordings of this corruptness. Lastly, I asked for a high resolution copy of the cover (the cover I designed btw). Eugene told me I couldn't have it unless I cancelled the contract and said this was found IN the contract... I had him read it to me. He agreed it was VAGUE but "that's what they were getting at". Say what? I'm supposed to read their minds and GUESS on what they meant when they said, "We will send you a pdf of files if you cancel the contract." — Yes. This is literally what it says and he's saying that's what they "meant". WOW. RUNNNNN!