Wireless1
Reviews and Complaints

of ordering! The transaction was smooth and easy, with no hiccups whatsoever. I was kept informed throughout the entire process, which made me feel confident that my order was being looked after.

The company's website, wireless1.com.au, was user-friendly, and I found it easy to navigate. The product descriptions were detailed, and it was apparent that they were selling quality products. I found it easy to browse through the company's offerings and add items to my cart.

When I received the face masks, I was impressed by the quality of the product. They were exactly what I was looking for, and I couldn't find them anywhere else. The masks were of high quality and perfect for my needs. I am pleased with my purchase and would definitely recommend Wireless1 to anyone looking for similar items.

Overall, I had an excellent experience with Wireless1. They delivered my order promptly, and the product was of excellent quality. Their website was easy to use, and the process was smooth and hassle-free. I would not hesitate to order from them again in the future. I am pleased to say that Wireless1 has proven that they are a high-quality company that deserves recognition for their outstanding customer service and excellent products.

Hey there! So, I recently got a monitor from Wireless1 and let me tell you, the build quality is really solid. The colours are fantastic and the sharpness of the picture is incredible. The response rate is impressive too, which really comes in handy during gaming sessions. However, I have noticed some pretty bad backlight bleed which is a bummer. I reached out to ASUS about it and they're taking a look at it for me. Hopefully, it's just a one-off issue because I think for the price of $700, you shouldn't have to deal with that kind of light bleed. But aside from that, all in all, I think it's a great purchase!

I recently had the pleasure of shopping with Wireless1 and overall, I found it to be a great experience. The website itself is easy to navigate and placing an order was a breeze. However, I must admit that I missed the discount code entry section, and as a result, I ended up spending about $80 more than I had anticipated. While this was a bit of a bummer, it is ultimately my responsibility to ensure that I enter any available discount codes at the time of purchase.

One thing I particularly appreciated about Wireless1 was the ability to easily find my order history. Being able to track my previous purchases is always helpful, and I found that the website made it easy to do so. However, I will say that tracking my current order required a bit more effort than I had hoped. In order to check on my shipment, I had to go through a multiple-step process, rather than simply clicking on a single link that would take me directly to Australia Post's tracking results. While this is a relatively minor inconvenience, it would be nice if tracking information was a bit more easily accessible.

Overall, I would definitely recommend Wireless1 as a reliable and user-friendly site for all your online shopping needs. While there is always room for improvement, I am looking forward to placing my next order with them and am excited to see what incremental improvements they may make going forward. With their excellent selection of products and commitment to providing a positive customer experience, Wireless1 is definitely a top contender in the world of online retail.

I recently made a purchase from Wireless1 (wireless1.com.au), and while the website offers express delivery within three days, I was disappointed to find that it actually took over a week to even pick up my order. I had paid extra for the express delivery option, thinking that I would receive my order in three to four days, but after five days of waiting, I decided to reach out to their customer service team to inquire about my order.

Though I received a quick response to my query, the outcome was unsatisfactory - I was told that my order hadn't even been posted yet. This left me feeling frustrated with the added expense of "express" delivery, only to wait an excessive amount of time for my product. I would strongly suggest that Wireless1 updates their website to reflect the actual delivery timeframes for their products, to avoid any future confusion or disappointment for their customers.

I recently had a really great experience with Wireless1! Although the current lockdown situation can make online shopping feel impersonal and a bit daunting, that was not the case at all with this company.

From the minute I started browsing their website, I felt like I was in good hands. And when I reached out to their customer service team for a little guidance, I was connected with a guy named Kaz. Kaz was absolutely fantastic - he patiently listened to what I was looking for, asked all the right questions, and ultimately recommended the perfect laptop for my needs.

What I appreciated most about my interaction with Kaz was that he wasn't pushy at all. He simply gave me his honest opinion and some helpful advice, and then encouraged me to take my time with my decision. He even promised to be available for a call back, should I have further questions or concerns.

The next day, I connected with another representative named Ash, and I was happy to find that he was just as knowledgeable and friendly as Kaz. I really appreciated his help, too!

At the end of the day, I ended up purchasing the Gigabyte A7 X1 from Wireless1, and I could not be happier with my choice. It's a top-notch product that suits my needs perfectly, and I know that I will continue to shop with this company for all of my future tech needs.

As someone who has shopped with Wireless1 in the past (I bought an MSI Dominator Pro 5 years ago), I can confidently say that they offer a top-notch selection of products, excellent customer service, and an all-around great shopping experience. I would recommend them to anyone looking for high-quality tech products and great customer service!

I contacted Wireless1 to inquire about their standard delivery timeframe as I was in need of a phone in a timely manner. The representative informed me that it would take approximately 2 days for delivery to my area near Parramatta. I found the ordering process to be quite simple and straightforward.

However, it ended up taking longer than the estimated timeframe for me to receive the phone. It sat in dispatch for several days after it was ordered on a Tuesday, and I didn't receive it until the following Monday. While it was frustrating that it didn't arrive as promptly as I had hoped, I do appreciate that issues can arise and things can be delayed.

Overall, my experience with Wireless1 was positive. They were easy to deal with and the phone I received was exactly as described. It was disappointing that the delivery took longer than expected, but I do understand that sometimes these things happen. In fact, despite this complication, I would still consider using Wireless1 again in the future if I need to purchase any electronics or technology.

for my experience with Wireless1. Although there were a few bumps in the road with their communication, overall I am happy with my purchase from them. I decided to opt for express delivery and paid extra for the 3 day turnaround time. Unfortunately, my package did not arrive within the timeframe promised. This caused me some concern, as I needed the item I had ordered quite urgently.

After reaching out to Wireless1 inquiring about the delay, I received a casual response that left me feeling slightly frustrated. It wasn't clear when my package would arrive, and I was told to reach out to them again if it didn't show up by a certain date. Disappointed at the lack of effort put into my query, I started to mentally prepare for a longer wait than anticipated.

However, much to my surprise, my package actually arrived the very next day (day 4). While I was happy to receive my order, I couldn't help but feel frustrated with Wireless1's initial response. It felt like they didn't take my concerns seriously -a common pet peeve for many customers.

That being said, I do want to acknowledge that the actual packaging and shipping of my order was done promptly by the Wireless1 team. The product arrived in good condition, and I have been happy with its performance so far. Overall, while I wish the customer service experience had been slightly better, I am ultimately satisfied with the product and the speediness of shipping.

Wireless1, without a doubt, is the place to go if one intends to get their hands on some top-quality wireless devices. The internet has become a crucial part of our everyday lives and it's safe to say that it has transformed the way we do business and connect with others. It was only a matter of time before we found ourselves grappling with issues related to our internet speed and connectivity. As someone who relies heavily on a stable and fast connection for work, I recently found myself facing this very issue.

Initially, I assumed the problem lied with my internet provider, but after checking with them, I realized that the issue was probably with my outdated wireless system. After careful consideration, I decided to invest in a new wireless system to restore my internet speed to normalcy. That's when I came across Wireless1 and my journey towards better internet began.

Their website, wireless1.com.au, is intuitive and easy to navigate around. The variety of products they have on display is impressive, to say the least. From wireless routers to range extenders, Wireless1 has it all. The added advantage is that the products they have on offer are from some of the most trusted brands in the market.

The process of selecting and purchasing the product was extremely smooth and hassle-free. Their customer service is top-of-the-line, and they patiently answered all my queries and guided me through my purchase. They even went the extra mile by throwing in free shipping.

The wireless system worked like a charm and my internet speed is now back to its original pace. I can't thank Wireless1 enough for their timely intervention and their excellent product range. I definitely recommend Wireless1 to anyone who wants a convenient and effective solution to their internet problems.

I recently placed an order with Wireless1, an online tech store based in Australia. Initially, I was impressed with their range of products and decided to purchase three items from their website. To ensure that I would receive my items as quickly as possible, I paid for express shipping at checkout.

Two of the items were in stock and ready to be shipped, while the third was on backorder. However, despite my order confirmation stating that all items would be shipped together, I received no notice of the delay. After a week of waiting, I decided to follow up with the company to inquire about the status of my order.

To my disappointment, there was no phone call or email indicating an unexpected delay in the delivery of my order. The customer service representative did, however, promise to have someone resolve the issue and give me a call. Unfortunately, nobody ever followed up with me as promised.

It wasn't until seven business days after my initial order that my items finally arrived. I was disappointed that there was no apology for the delay or any offer to refund my express shipping fee. When I asked why the items that were in stock couldn't have been shipped immediately, in keeping with my request for express shipping, I was told that a manager would contact me. Regrettably, I have yet to hear from this elusive manager.

Overall, I was pleased with the products I ordered from Wireless1 but felt that their customer service left a lot to be desired. I would have appreciated clearer communication and follow-up, especially considering the premium cost of the express shipping option.

Overall, my experience with Wireless1 (wireless1.com.au) had its ups and downs. Whilst I was extremely pleased with the exceptional price of my phone, as well as it arriving in perfect condition and a quick delivery time once it was finally sent, there were a few negatives that I encountered during the process.

One major downside was that it wasn't clear on the stock on hand. I was under the impression that there would be substantial stock due to a promotion, but unfortunately that wasn't the case. This, along with COVID-related delivery delays, caused my delivery to be postponed. I was disappointed that the online order didn't provide better notification of any potential issues or delays. However, the customer support team was able to effectively communicate the delays and provided me with an ETA, which was reassuring.

On the positive side, the representative who helped me was very helpful and provided me with an explanation for the lack of update on the online order. They were also able to provide me with an ETA for the product at the store, as well as an ETA for when it would be delivered to my door. This level of customer support was much appreciated, and it certainly helped to alleviate some of the frustration I experienced.

In conclusion, whilst my experience with Wireless1 did have some negatives, the positives far outweighed them. The exceptional price of the phone, along with the phone arriving in perfect condition, and a quick delivery time once it was sent were all fantastic. Customer support was also incredibly helpful in explaining the delays and providing an ETA. It would be great to see some improvements in online notifications in the future, but overall I am very happy with my purchase from Wireless1.

Upon visiting Wireless1's website, I was disappointed to encounter difficulties in calculating the free shipping option. It appeared that the shipping costs were not properly calculated, causing confusion and frustration on my part. Despite this initial setback, I did appreciate the vast array of wireless products offered by Wireless1 at competitive prices. Additionally, the website was well-designed and user-friendly, which made browsing and ordering a breeze. However, I do hope that Wireless1 can improve its shipping calculation system to prevent further confusion among customers in the future. Overall, while there were certain drawbacks, Wireless1 still remains a reliable option for anyone looking for a wide range of wireless products at reasonable prices.

When I visited the Wireless1 website for the first time, I was really excited about the range of options they had for electronic gadgets and their prices seemed really competitive. However, my experience wasn't without its challenges, as I was unable to complete my purchase through my preferred payment options. The option to pay with my AMEX card was not working, and even when I tried using PayPal, it simply refused to load. This was really frustrating, but luckily the rest of the process went quite smoothly. Once I was able to get my payment sorted, I was pleased to receive my order in a timely manner and was very happy with the quality of my new gadget. It's certainly worth mentioning that the customer service was quite helpful in answering my questions whenever I reached out to them. Overall, Wireless1 is a reliable online retailer with a great selection of products, although they may need to consider looking into some of their payment options to ensure a more seamless shopping experience for customers.

My experience with Wireless1 wasn't smooth sailing, unfortunately. While I did receive my order, I did encounter a few bumps along the way. I tried to get in touch with their customer service several times, but unfortunately, all of my attempts went unanswered. This left me feeling a bit frustrated and wondering if I would ever hear back from them. I understand that things happen and companies can get busy, but it would have been nice to receive a response, even if it was just to let me know that they were experiencing a high volume of inquiries.

Overall, while I did ultimately receive my order and the product itself met my expectations, the lack of communication from Wireless1 definitely left a bit of a sour taste in my mouth. I hope that in the future, they can be more responsive to customer inquiries and provide a better level of service. Despite this, I think it's worth noting that their website is well-designed, and they do offer a good selection of products across a variety of categories. For those who are looking for a particular item and don't need to contact customer service, Wireless1 may be worth checking out.

on my phone that my package had arrived. I was pleasantly surprised by the quick delivery of my order from Wireless1. I had ordered some wireless headphones and they arrived in great condition. The sound quality is amazing, and the range is impressive too. I really appreciate the level of customer service I received from Wireless1. The staff was friendly and helpful when I called to inquire about my order status. The website was user-friendly and easy to navigate. They have a wide range of products available and offer great deals too. I am definitely going to be a repeat customer and will recommend Wireless1 to all my friends and family who are looking for reliable, affordable electronics.

on time. I placed an order on Wireless1's website (wireless1.com.au) and waited patiently for the delivery without any updates. But, as the delivery date approached, I started getting anxious and decided to call their customer service. To my surprise, my call was either not answered or I was put on hold for an unreasonable time.

Finally, when I got through, the customer service representative didn't seem to be aware of my order status and couldn't provide any concrete information. They assured me that the product was on its way, but I didn't receive any email or text update about the shipping.

The delivery date came and went, and my item still hadn't arrived. I called again and this time received some assurance that my order was indeed shipped and should be arriving shortly. After a few more days had passed, I had to call again to check the status of my order.

I finally received my goods, but it was definitely a frustrating experience. The lack of communication and delay in delivery made me feel uneasy about ordering from Wireless1 again. I understand that sometimes delays can happen, but the poor customer service and lack of communication made it worse. I hope this feedback helps Wireless1 improve their processes and provide a better experience to their customers in the future.

When I first visited Wireless1's website (wireless1.com.au), I was hopeful that I would find the exact item I was looking for. Unfortunately, when I placed my order, I was disappointed to find that the item I had originally wanted was out of stock. While I understand that stock fluctuates and can't always be guaranteed, it would have been helpful to be alerted to this before I made my purchase.

As I waited for my order to arrive, I had several questions that I needed to ask customer service. Unfortunately, despite calling multiple times, I was never able to get through to a representative. This was frustrating and made me feel like my concerns weren't important.

Despite these setbacks, I will say that the items I received from Wireless1 were of good quality and arrived within a reasonable amount of time. If they can improve their communication and stock availability, I think that they could cement themselves as a reliable and cost-effective option for tech enthusiasts like myself.

I recently placed an order with Wireless1 about two weeks ago, hoping to receive my purchase within a reasonable time frame. Unfortunately, I did not receive any updates or communication from the company to check on the progress of my delivery. After a few days went by without hearing anything, I decided to email them to inquire about my order status.

It was a bit frustrating to wait for a response, but I finally received a reply today informing me that my order was out of stock. It would have been much more convenient to receive such a notification much earlier, but at least I now have some clarity on why I haven't received anything yet.

However, what really irked me during this ordeal was attempting to reach out to their customer service team. I attempted to call them multiple times (about 5 times, to be exact), but unfortunately, each call ended in being hung up on. That's certainly not the type of customer service one would expect, especially when a customer is struggling with an issue or has questions regarding their service.

Overall, I must say that my experience with Wireless1 has been a bit disappointing thus far. While I appreciate finally being made aware of my order's out of stock status, the lack of communication and unresponsive customer service left me feeling frustrated and uncertain about how to proceed. Hopefully, they can improve in these areas going forward and make the process smoother for customers.

While browsing the Wireless1 website, I noticed a bit of a hiccup when it came time for checkout. Unfortunately, an American Express card was not able to be processed even though it was advertised as a payment option. It's not the end of the world, but it was a minor inconvenience nonetheless.

Additionally, when attempting to reset my password, the email I received came through from a third-party secure gateway rather than from Wireless1. It caused a bit of concern, with some apprehension that the email could have been spam. However, after verifying the source of the email, the password reset was a success.

Despite these issues, the Wireless1 website still presents itself as a reliable and secure option for all of your wireless needs. The browsing experience is simple and intuitive, with a wide range of products available at competitive prices. I would recommend giving this site a chance, but be mindful of the minor hiccups that may occur during the checkout process.

I recently had an unfortunate experience with Wireless1 (wireless1.com.au). I was in dire need of a specific purchase and attempted to contact them through phone and email for multiple days. Unfortunately, I received no response from their end, even though I was eager to buy their product. It was extremely frustrating to encounter these constant setbacks in making the purchase. I couldn't help but feel that they didn't care about answering the phone or responding to emails.

It's always disappointing to come across businesses that don't prioritize customer service. As a consumer, it's essential to feel valued and heard by the companies we engage with. I had high hopes for Wireless1, but unfortunately, they didn't deliver when it counted most.

I hope that Wireless1 takes this feedback to heart, as I'm sure I'm not the only individual who has had this experience. Improving their customer service strategies would go a long way in building a more trustworthy and reliable brand image.

I recently placed an order for a keyboard on Wireless1's website (wireless1.com.au) and was informed that the item would be dispatched within 1-2 days. Excited to receive my purchase as soon as possible, I opted for express shipping and eagerly awaited an email confirmation that my order had been sent out.

Sadly, a week went by and I heard nothing from Wireless1. Frustrated and disappointed, I decided to reach out to their customer service team via email. To my surprise, my item was suddenly shipped soon after I had sent my inquiry.

As of the moment, I am still waiting for my keyboard to arrive, and I must admit that the extended wait time has affected my overall impression of Wireless1. However, I must commend their customer service team for their prompt action in ensuring that my purchase was shipped out as soon as possible.

Overall, I hope to receive my item soon and look forward to experiencing the keyboard that I had ordered. While the initial wait time was longer than expected, Wireless1's customer service has managed to alleviate some of my concerns and I would consider shopping with them again in the future.