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Customer service literally does not exist
First of all, let me say that I absolutely love the products that this company sells. However, you cannot reach an actual person or leave a message or an email or anything of that sort if you are unable to log into your account which is exactly what has happened to me. every time I reset the password link it just brings me back to the login page. It doesn't actually reset my password. I placed an order for three pairs of shorts, and have received two of them. the third one did not come and it says on the receipt that the other is in a seperate package but did not include a second tracking order number. I cannot get a hold of anybody because I cannot get into my account. It is a just a loop and i am left to think that it’s done on purpose to scam people out of the $85 shorts people purchased. it’s very frustrating.
Also to say that you are a small company and cannot manage to have customer service is just not an excuse when your company is worth $6 million dollars and you charge $90 for a pair of shorts. Hire some people please. This is unacceptable. All three times i have purchased from this company i have had an issue of some sort because of the lack of support.
Directing people to the FAQ page of your website is simply not sufficient.
Desired outcome: i would like my corduroy shorts that i purchased before the end of the summer.
I ordered an XL PRODUCT AND RECEIVED A LARGE
I ordered an XL PRODUCT AND RECEIVED A LARGE. I TRIED TO RESOLVE THE ISSUE WITH THE COMPANY, BUT THEY WOULD NOT EXCHANGE OR REFUND MY MONEY.
I disputed the charges with my bank and got a refund. The company may try to get away with theft but my bank helped me to dispute the charges and got my money back. It's better to try and dispute with your bank as well. I had so many problems and nearly lost about $250.
I ordered a size MEDIUM, they stupidly send me a SMALL. I reached out when the guy still had the helpdesk option, and NEVER heard back. WTF. How the hell do you pick the wrong size...!? How do I get a hold of someone to get the correct size I ORDERED!?
I ordered 3 items. 2 arrived today and one of them is defective. Melted plastic on the front of the shirt. I have followed their instructions for refund/return and the page doesn’t work. I fill In the info and SUBMIT option does nothing. I will not do business with this man again.
I ordered an XL PRODUCT AND RECEIVED A LARGE. I TRIED TO RESOLVE THE ISSUE WITH THE COMPANY, BUT THEY WOULD NOT EXCHANGE OR REFUND MY MONEY.
I placed an order with this company on July 31. I was told AFTER my order that it was basically a crowd funding deal where they were attempting to get a number of orders to find their next production line of shorts. I was told the order would be shipped out in a few weeks. Well I have attempted to reach out to the company SEVERAL times in the last two weeks and they have stopped all communications with me. My order number is #*** for the total of $155. I either want my products or a refund of my money. I have attempted to track the package via Route as directed on their website. The package is intended to be shipped by *** does not have that tracking number.
Is WOOF Clothing legit?
WOOF Clothing earns a trustworthiness rating of 79%
Reliable, but always remember to protect your data.
WOOF Clothing has registered the domain name for woofclothing.com for more than one year, which may indicate stability and longevity.
Woofclothing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Woofclothing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Woofclothing.com you are considering visiting, which is associated with WOOF Clothing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a woofclothing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Woofclothing.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Woofclothing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The woofclothing.com may offer a niche product or service that is only of interest to a smaller audience.
- WOOF Clothing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to WOOF Clothing. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Overview of WOOF Clothing complaint handling
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WOOF Clothing contacts
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WOOF Clothing emailssupport@woofclothing.com73%Confidence score: 73%Support
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WOOF Clothing address3940 7th Ave #104, San Diego, California, 92103, United States
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WOOF Clothing social media
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