wowfare.com review: Travel agency

I did purchase 6 airline tickets with protection plans for $7200 for my self and my family from jfk-rome-algeria.

My ticket was june 13th 2022 jfk — rome and when get to rome we find out that our next flight was canceled and neither ita airway or wowfare.com informed us!?

I had to stay 2 days using our own expenses in rome trying to book another flight from rome to algeria. (purchased for $3000.

It's been almost 2 month trying to resolve the retune ticket or sending me the refund, but every time I call I heard different story!?

I just purchased another one ticket from algeria to jfk for $7000 to get my family back in the state for the school on time.

I really need your help to resolve this crazy situation with this travel agency.

Thanks for your help!