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WSJ Wine Customer Service Phone, Email, Contacts

WSJ Wine
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1.6 17 Reviews 24 Complaints
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WSJ Wine Complaints 24

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5:37 pm EDT
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WSJ Wine Premier club

On August 29 I received an email saying that my wine would ship in 2-3 weeks Today, September 20, the wine has still not been shipped. Do the math. I believe a class action suit is in order.

This is not the first time this has happened. The last time a rude CSR told me that this was standard process. Last night's CSR was more polite and promised me that he would note my account. He also said I would see a change today. Hasn't happened.

They earn money on the float, but don't deliver b

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R
2:14 am EST

WSJ Wine Disappointing

To me, it's a troublesome company. The only thing they do great is charging customers' money. That's what they do very fast and professional. Speaking of their customer service... Well, I wouldn't say the same. My order hasn't shipped yet, even though I ordered it in November. I don't know their reasons, they don't tell me because they rarely answer. However, they are aware of my issue but don't do absolutely anything. When I asked for a refund, they said that the wine will be sent soon. Well, I can't see that you've something to improve this situation, guys.

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B
3:56 am EDT

WSJ Wine Non delivery

WSJ Wine is not to be trusted. I've made a big order and purchased 10 bottles of wine from www.wsjwine.com. These were supposed to arrive within two weeks, but nothing showed up. I needed the wine as soon as possible. I am a small bar owner and ordered that wine for my bar.
I contacted customer service via phone, but they did not pick up. I called again next morning and the same thing happened. In total I called over 15 times with no luck getting a response.
Please, stay far away from this scam company and do not order anything from them.

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H
4:41 am EDT

WSJ Wine They charge and start to ignore you

I ordered 4 bottles of wine from the website www.wsjwine.com. The seller charged within couple of minutes. After that no info about my order. On the next day the seller was offline and again no info. I sent multiple emails, but no one replied. The worst services, but I want my money back. These people are scammers and ###, so be careful if you buy from them as well as post comments about your things with them.

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Amol Kaikini
US
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Sep 10, 2018 8:09 pm EDT

Pl. see attached photo. The package delivered contained only 11 bottles. I ordered a case of 12. Appears to be a theft at the delivery location. The package when received did not appear that it was not tampered.

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About WSJ Wine

Screenshot WSJ Wine
WSJ Wine is a premium wine club that offers a wide selection of high-quality wines from around the world. The company is a collaboration between The Wall Street Journal and Direct Wines, a leading wine merchant with over 50 years of experience in the industry. WSJ Wine offers a unique and convenient way for wine enthusiasts to discover new and exciting wines from the comfort of their own homes.

One of the standout features of WSJ Wine is its expertly curated selection of wines. The company's team of wine experts travels the world to source the best wines from top vineyards and wineries. They taste and evaluate each wine to ensure that it meets their high standards for quality and taste. This means that members of the wine club can trust that they are getting access to some of the best wines available.

WSJ Wine offers a variety of membership options to suit different preferences and budgets. Members can choose from mixed cases, red wine only, white wine only, or premium options. Each case includes a selection of wines that have been carefully chosen to complement each other and provide a well-rounded tasting experience. Members can also customize their orders to include their favorite wines or exclude ones they don't like.

In addition to its exceptional wine selection, WSJ Wine also offers a range of other benefits to its members. These include exclusive access to limited-edition wines, discounts on reorders, and free shipping on all orders. Members also receive a monthly newsletter that includes tasting notes, food pairing suggestions, and other wine-related content.

Overall, WSJ Wine is an excellent choice for anyone who loves wine and wants to explore new and exciting options. With its expertly curated selection, convenient delivery options, and exclusive benefits, it's no wonder that WSJ Wine has become one of the most popular wine clubs in the country.
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Overview of WSJ Wine complaint handling

WSJ Wine reviews first appeared on Complaints Board on Oct 28, 2014. The latest review Mixed Experiences with WSJ Wine was posted on Apr 2, 2024. WSJ Wine has an average consumer rating of 1 stars from 41 reviews. WSJ Wine has resolved 0 complaints.
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  1. WSJ Wine Contacts

  2. WSJ Wine phone numbers
    +1 (203) 286-6131
    +1 (203) 286-6131
    Click up if you have successfully reached WSJ Wine by calling +1 (203) 286-6131 phone number 0 0 users reported that they have successfully reached WSJ Wine by calling +1 (203) 286-6131 phone number Click down if you have unsuccessfully reached WSJ Wine by calling +1 (203) 286-6131 phone number 0 0 users reported that they have UNsuccessfully reached WSJ Wine by calling +1 (203) 286-6131 phone number
    +1 (877) 975-9463
    +1 (877) 975-9463
    Click up if you have successfully reached WSJ Wine by calling +1 (877) 975-9463 phone number 0 0 users reported that they have successfully reached WSJ Wine by calling +1 (877) 975-9463 phone number Click down if you have unsuccessfully reached WSJ Wine by calling +1 (877) 975-9463 phone number 0 0 users reported that they have UNsuccessfully reached WSJ Wine by calling +1 (877) 975-9463 phone number
    Customer Service
  3. WSJ Wine emails
  4. WSJ Wine address
    PO Box 2470, Largo, Florida, 33779, United States
  5. WSJ Wine social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all WSJ Wine contacts
WSJ Wine Category
WSJ Wine is ranked 48 among 319 companies in the Retail and Online Shopping category

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