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WSJ Wine

WSJ Wine review: WSJ Wine Club unauthorized shipment charged $200+ for

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9:59 am EDT
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This club is a scam with no way to contact the company and no way to remove unauthorized charges from your credit card. I was a member of WSJwine for two years and really loved the variety and quality of the wines I received. Then I noticed an unauthorized charge on my credit card from the company. I emailed to inquire; received no response. Emailed again; no response. Emailed again, all within one month using WSJs own inquiry form, and still no response. They then charged my credit card and sent me a case of wine I did not order and did not authorize. I tried to return the case but was unable to. WSJ would not credit me the charge back nor would they ever respond to any of my inquiries about why they sent the case without prior approval. They just charge over $200 for something not ordered and not pre-approved. You shouldn't have to opt-out of something that costs over $200. This club is a scam with no way to contact the company and no way to remove unauthorized charges from your credit card. I am so disappointed that I had to cancel this club that I originally enjoyed so much.

Desired outcome: I would like my $206.68 back that they charged me for the case of wine I did not order.

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  1. WSJ Wine Contacts

  2. WSJ Wine phone numbers
    +1 (203) 286-6131
    +1 (203) 286-6131
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    +1 (877) 975-9463
    +1 (877) 975-9463
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    Customer Service
  3. WSJ Wine emails
  4. WSJ Wine address
    PO Box 2470, Largo, Florida, 33779, United States
  5. WSJ Wine social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
WSJ Wine Category
WSJ Wine is ranked 48 among 309 companies in the Retail and Online Shopping category