Dubizzle Middle East review: Dubizzle's disarray: a review of frustration and inconvenience 1

My recent experience with Dubizzle has been nothing short of a nightmare, characterized by incompetence, mismanagement, and a blatant disregard for customer satisfaction.

It all began when I entrusted Dubizzle to facilitate the sale of my car. Despite agreeing on a sale price of 25K AED, Dubizzle's commission amounted to a staggering 2,100 AED, which was deducted as a "succession fee." However, the transaction quickly unraveled when the buyer discovered issues with the odometer and backed out. Subsequently, the buyer agreed to purchase the car for 18K AED.

What adds insult to injury is the misguided advice given by Dubizzle's sales agent. I was convinced that conducting the local transfer from Sharjah to Dubai would save both time and money, despite the buyer needing to collect the car from Dubai. As a result, I was forced to travel to Sharjah for the local transfer, incurring additional expenses of around 320 AED, when a tow truck would have cost only 150 to 200 AED.

In an attempt to salvage the situation, Dubizzle agent said they could request to waive off the succession fee, and the buyer would pay me 18K for the car. However, until they received approval from management, they would keep the car in their yard, as it couldn't be driven due to no plate, insurance, and registration, despite us already completing the transfer from Sharjah to Dubai.

However, this fleeting solution soon turned into another debacle when the buyer backed out again, leaving me stranded with a car I couldn't register under my name.

Dubizzle's negligence became glaringly apparent when I attempted to register the car, only to discover that the mortgage from the buyer (who backed out) was still active, rendering the registration process impossible.

Despite assurances from Dubizzle, the resolution of this issue remains elusive, with no concrete timeline provided for when the mortgage will be cleared. In the meantime, I am left in limbo, unable to drive the car and burdened with the additional inconvenience and uncertainty.

Dubizzle's lack of accountability and failure to uphold basic standards of professionalism have made this entire ordeal a harrowing experience. As a platform that purports to facilitate seamless transactions, Dubizzle has fallen woefully short, leaving customers like myself stranded in a quagmire of incompetence and mismanagement.

In conclusion, I cannot in good conscience recommend Dubizzle to anyone seeking to buy or sell a car. The litany of issues I have encountered underscores the urgent need for Dubizzle to reassess its practices and prioritize customer satisfaction above all else.

Sincerely,

Muhammed