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They billed me $150 when i was only reviewing site.They allowed my 8 yr old 2 go on this site n do things. I informed them n they would not reverse charges!I dont have this kind of money to lose.I had $40 left after that and no money for my electric bill.I expressed this 2 them several times that what they were doing is illegal!They didnt take these thigs into consideration!I feel so helpless!I am being charged $150 and dont recieve anything but an option to bid on things i will never order!Please help!
The complaint has been investigated and resolved to the customer’s satisfaction.
This site is a fake website www.Netyes.com and www.Hostluck.com they collected money from me and refused to set up my account with them... You can read all me and them chart on top.. They always given me a lot of stories and also not straight far wad.. They ate my money i paid to them ... The worst parts is all the phone contact in that website is fake... Almost 6 to 7 countries contacts are there but non of them correct.. Wrong wrong numbers.. You can try by your self... And i told them that i will make a report concerning this their site... That is why i posted every thing i chat with them...
Please can you please help me to see this one they are working together.. Www.3ix.Org
what i did was i went to my bank and disputed the transaction, the charge was gone in a week
I don't understand why no one looks up these website before your hand over your life savings, especially you social security people? Do you think these people care that you can't pay your electric bill, buy meds, feed your grandchildren, etc.? They are in the business of making money. If you are trying to buy something below market price, you are likely at the mercy of a scam. Google the site first. How do you think I ended up here? I'm sure your bank can reverse the money if you can prove fraud. It can't be any worse than that idiot Video Professor that billed everyone $79.99 for a dumb video because no one returned their 'free' video within 10 days. Good luck to you all, and please be cautious next time. Gees!
I was also scammed out of $150. Can't tell you how many times I tried to get it back and they don't budge. If anyone out there starts a class action suit please count me in. It has to stop. Yhey are such a ripoff. I hope that anyone reading this knows how to help us all. I am writing to the Attoorney General. It's a start.
I'm sorry everyone. I actually purchased a HP ProBook 4720s from swipebids.com. It arrived at my address in 8 days. I paid the $150 for membership. I won my HP for $22. With shipping and currency conversion to AUD, it was $34. This computer retails for between $1200 - $2300 in Australia. But i have also purchased other items that i have not received. All up on swipebids, i have spent $542. Even if i don't receive my other products, i would be quite happy with the ProBook. I still basically got a discount of around $600+. I'm happy. You can check my tracking on that item. I'm in the win list under quiksilva. The tracking code is for united states postal service. My email is bkg_1965@hotmail.com if you wanna ask me anymore questions.
Hey John, want to meet me in the alley? You start calling people names and they are gonna get mad...can't you find another way to express yourself? Well, John Korzenewski?
I also was scammed by Swipebids.com. They were double charging me for each transaction I made with them. I sent a copy of my statement to them to prove if, and they still said that I was not double charged. They were only showing one charge. I have looked them up on the BBB and found out that their rating is an "F". I have made a complaint with the BBB and several others. The BBB has sent Swipebids my complaint as of today and working to get this resolved. Below you will find the link to where you can also file a compliant. Once the BBB sent my complaint to Swipebids, they cancelled my account; along with 1200 bids I had built up. Good luck getting your money back as well.
http://www.bbb.org/edmonton/business-reviews/internet-auction-service/1524948-alberta-ltd-in-sherwood-park-ab-156691
Its a big scam be aware of them.
-Sachin
If anyone has access to the radio or television stations. I believe we could definetly get the ball rolling to shut these people down. I can definetly get it rolling in my own home town, but how fast they are scamming people it seems like we need a bigger news station. Like what was mentioned before 20/20, they live for this stuff! I will do everything in my power to get this company to shut down! Complaining is one thing but actions speak louder then words! So i'm interested to hear if anyone out there might know whom works on the inside of the major news stations that would love to hear all about this scam of theirs! ? please contact me mmudd7@gmail.com...
the bbb in canada has given them a f rating and has recived 2610 complaints
i also have been scammed by swipe bid it took just minutes. they got me for 318.00, well i did win two 10.00 gift cards. i received both packages but one was empty. i did contact them about ten minutes after i won and asked them what my charge was i thought it would be PENNIES. well they told me 318.00 bam i was raped.
it's a terrible scam... regardless of how we accidently got duped into their system... the bottom line is they have no intentions of giving refunds... i think a class action lawsuit is needed and will investigate further.
Good Afternoon Everyone,
My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit, please visit the links below for confirmation. As well I see there is quite a few concerns regarding refunds or misleading customer. I would be more then happy to assist in a resolution for you. Please contact me personally at jennifer@swipebids.com and include your first/last name, user name, email linked to your account, brief description as well as the link to any posts you may have made for reference.
Please see attachment for our disclosure page. This is the registration page where your credit card information is inputted into our system, I have also highlighted the 4 sections where we notify customers of our $159 Membership fee.
We show on our website quite a few pages of past winners, included we show the price it was sold at, retail price and you can even confirm the tracking numbers by clicking on the number itself. We have also given away numerous cars to bidders within the United States and Australia which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php
We also sponsor numerous children through World Vision, the link below will take you to the site where we describe how it all works and how we started by sponsoring 100 children and we continue to add 1 more each day in our effort to make a positive change.
http://www.swipebids.com/world_vision_charity.php
If you have any other questions or concerns please do not hesitate to contact me personally at jennifer@swipebids.com
Regards,
Jennifer
Head of Customer Service
See our Winners: http://www.swipebids.com/all_past_winning_auction.php
See our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
See Our Customer Service Page: http://www.swipebids.com/contact.php
Get justice!
http://www.SwipeBidsVictims.com there is a law firm looking into filing a class action lawsuit again Jesse Willms and SwipeBids.com
I too am really protective of how I spend my money on the web. This site is very slick and you are not told about the automatic payment in advance as they say when you talk with them...Am going to try to get my money back via their "3-easy steps"
It is a great idea in theory but you end of paying big bucks for bids that is not fully explained on the website. Thank God I did not spend anymore money
Good Afternoon Risky1,
My name is Jennifer as stated above, I am the Head of Customer Service for Swipebids and I see that you are looking for a refund. I would gladly help you out, please email me personally at jennifer@swipebids.com. Please include your first/last name, user name, email linked to your account as well as the link connected to this post. I look forward to helping you.
Regards,
Jennifer
Head of Customer Service
See our Winners: http://www.swipebids.com/all_past_winning_auction.php
See our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
See Our Customer Service Page: http://www.swipebids.com/contact.php
It is a scam. They give no warning that your credit card will be charged. I was scammed by this website. I am an attorney and intend to purse a class action if there is a sufficient number of folks who have been duped by this website.
sheplaw@live.com
Good Morning TeeaSmith,
My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit, please visit the information below for confirmation. I would be more then happy to assist you in any concerns you may have regarding a refund. You may contact me personally at jennifer@swipebids.com, please include your first/last name, user name, email linked to account as well as the link to this post. I hope to hear from you.
Please see attachment for our disclosure page. This is the registration page where your credit card information is inputted into our system, I have also highlighted the 4 sections where we notify customers of our $159 Membership fee.
We show on our website quite a few pages of past winners, included we show the price it was sold at, retail price and you can even confirm the tracking numbers by clicking on the number itself. We have also given away numerous cars to bidders within the United States and Australia which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php
We also sponsor numerous children through World Vision, the link below will take you to the site where we describe how it all works and how we started by sponsoring 100 children and we continue to add 1 more each day in our effort to make a positive change.
http://www.swipebids.com/world_vision_charity.php
If you have any other questions or concerns please do not hesitate to contact me personally at jennifer@swipebids.com
Regards,
Jennifer
Head of Customer Service
See our Winners: http://www.swipebids.com/all_past_winning_auction.php
See our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
See Our Customer Service Page: http://www.swipebids.com/contact.php
Good Morning,
My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit, please visit the information below for confirmation. I would be more then happy to assist you in any concerns you may have regarding a refund. You may contact me personally at jennifer@swipebids.com, please include your first/last name, user name, email linked to account as well as the link to this post. I hope to hear from you.
Please see attachment for our disclosure page. This is the registration page where your credit card information is inputted into our system, I have also highlighted the 4 sections where we notify customers of our $159 Membership fee.
We show on our website quite a few pages of past winners, included we show the price it was sold at, retail price and you can even confirm the tracking numbers by clicking on the number itself. We have also given away numerous cars to bidders within the United States and Australia which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php
We also sponsor numerous children through World Vision, the link below will take you to the site where we describe how it all works and how we started by sponsoring 100 children and we continue to add 1 more each day in our effort to make a positive change.
http://www.swipebids.com/world_vision_charity.php
If you have any other questions or concerns please do not hesitate to contact me personally at jennifer@swipebids.com
Regards,
Jennifer
Head of Customer Service
See our Winners: http://www.swipebids.com/all_past_winning_auction.php
See our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
See Our Customer Service Page: http://www.swipebids.com/contact.php
Jenn, your a fraud...and most fraudsters hide behind some noble cause to deflect the main issue of guilt. Pig is still a pig.
gbn78, there was not 4 warnings to charge your account...it was masked behind a trial offer...8 y/o should not be on the computer with a credit card...ever...GBN78 - they have changed the perocess since alot of people have posted complaints.
Like I said, they have changed their way of signing you up GBN. I ask that personal attacks be kept aside. Either that - or you are a plant for this company.
GB - you hide behind this as if...I'd like you to tell me to my face...then see whats up...I knew you were a hack for the company - just another [censored].
GBN likes to harass people on this website. What a LOSER!
Allright everyone you can say it, call me a dumb [censor]. I was on the site from when they first opened, spent allot of money on there, not including the sign up fee that I put on the company credit card. I won one item back when but I really wanted to win one of those ipads so I kept going. One day I just said screw it I was gonna get it no matter what and so I spent 300+ dollars and got a whole bunch of bids. I was going and going but then all of a sudden on of those names like farthat or something like that came in, I new then it was over I had wasted my money. I still kick myself in the [censor] for that one, but then I figured I would finish the rewards challenge and at least get the computer, I only had a few hundred to spend so why not. I logged in one day and my rewards challenge was wiped clean, I had spent all that money and could not get the computer it was a piece of [censor] Jap car. I was pissed off then, I emailed them right away and right away they locked me out I could not log in anymore even though I still had money in bids on the other side. I am getting real mad again. I want some of my money back and don't care how long it takes, I hope the lawyer sticks it to the a double s hole. I tried a new site called letsgobidding.com on the first day they opened and won 3 items but they are not giving them to me cause towards the end of the day the site was shut down due to computer problems. What was happening was the timer would reach 0 and say sold but then even after 5 seconds someone would start the bid again. I got proof of my wins, I had enough time to get my camera and take 3 pics. to prove I won. That site is b.s. to, they won't call me back or email me, nothing, so now I will call them with the numbers ya'll gave me. I'll stop for now but I could go on and on about them, if they would talk to me we could come to an understanding and be done but they don't so f them. Here is one of the pics I took. Its not letting me upload the pic.
Recently I was browsing and stumbled on this site. It looks ligitimate, and I filled in all the blanks just to get to the pages to see what they were bidding on, including my credit card number. I thought they would not use it until I actually bought something. What a surprise to me that when I looked in my bank acount, they had charged me $149.00. Thank God I had the money in there to cover it. But I am not sure how I will come up with lunch money for my kids and gas money to get me back and forth to work this week. I am afraid to go back to the site to try to get my money back since I was so easily taken the last time! I would not advise any to visit this site! BEWARE, they will take your money and you will get NOTHING!
I signed up for swipebids.com and they immediately charged me $150. My bank fraud monitoring system called me to ask if I authorized this charge and I told them no. I did not see anything that indicated that I was to be charged.
I recommend that you stay away from these people - it's a scam
I to was scammed and the worst thing is that for the 159 dollars your suppose to get 300 bids. well I called complained and was told to download the refund request form. I did and i wanted to go into the site for some more information for the form and guess what? I can't log in. It says it doesn't recognize my user name or password. Hmm. We'll see if I get my money back.
Good Morning Joseph Jewell, Kimbirlyjay, Bitshifter & Aidesg1,
I am very sorry you have had a negative experience with our company, I would like to assure you we do not lock any customers out of our site, we have no reasoning too. Please contact me personally at jennifer@swipebids.com and I will ensure a positive resolution for you. Kindly include your first/last name, username, email linked to your account, brief description as well as the link connected to this post. As well we do not unknowingly charge any customers credit card. I have attached a screen shot of our final registration page where you have inputted your credit card information. I highlighted the 4 areas the membership fee is noted. Please visit my last post, about 9 posts previous to this one as I guarantee you we are not a scam.
I look forward to hearing from you,
Jennifer
Head of Customer Service
Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php
i had the same problem...i found that several people were able to get their acct credited...here is a copy of my script to help you out...just keep on them and keep complaining...do not let the rep off your computer until you have confirmation they are giving you credit. dont listen to the 'you have to fill out a form' b.s. either, you dont
Please wait for a site operator to respond.
You are now chatting with 'Alexa'
Alexa: Thank you for visiting SwipeBids.com Livechat Line. Our goal is to provide you with excellent customer service while assisting you with any questions or concerns you may have. We are here to help you win auctions, save money and have a great time. May we start with your name please?
how do i find out the cost of shipping? i cant seem to find it: sandee
Alexa: Hi, I would be happy to assist you with your concern, so in order to pull up the details of your account, can you please provide me with your e-mail address and zip code?
how do i find out the cost of shipping? i cant seem to find it: tazzygirl99@yahoo.com 50173
Alexa: Please wait while I check your order details in our system.
Alexa: Ok, How may I assist you?
how do i find out the cost of shipping? i cant seem to find it: i thought i was purchasing a laptop, but instead it put me as purchasing a lifetime membership for 159 that i do not want. i need to have my credit card refunded.
Alexa: In order to further assist you, could I please have you CLICK HERE, to confirm that this is the checkout page you completed your registration from. This link will take you to the Original SignUp Page where you will see that the price of the membership is mentioned in several locations. Upon reviewing, are you able to locate where the $159.00 price is disclosed above the shipping form?
how do i find out the cost of shipping? i cant seem to find it: yes, i know the cost of the membership is noted on there, however, the form i filled out was asking me where to send my auction that i had won. i never wanted the membership, i need my credit card refunded.
Alexa: Certainly, I can help you with that. Typically we do not allow for refunds under these circumstances, as the price is very clearly disclosed. It is the consumer’s responsibility to read the page carefully before entering credit card information. Regardless, I will gladly provide you with this simple refund form for you to complete as it is required by our bank in order for us to issue your refund. Please CLICK HERE to get a refund.
Is there anything further I can assist you with today?
how do i find out the cost of shipping? i cant seem to find it: i was told that before. i am not willing to do the form when i know my card can be refunded without that.
Alexa: Like most Retail Stores, we too require your original signature in order to process any refund through our Bank. As I have previously stated, the price is very clearly disclosed and we typically do not allow for refunds under these circumstances. Once again, please CLICK HERE to follow the easy steps necessary to ensure you receive your refund.
Is there anything further I may assist you with today?
how do i find out the cost of shipping? i cant seem to find it: you didnt need my signature to make the purchase, you dont need it for the refund either.
Alexa: Once you fulfill the requirements for the MONEY BACK GUARANTEE, you can expect your refund to be processed within two weeks from that time. Just contact us back after 15 days for confirmation.
how do i find out the cost of shipping? i cant seem to find it: what i expect is to have my credit card refunded. im not filling out the form for that as it is not needed. if my card isnt refunded, i will contact visa, the economic crime and colonized the web
Alexa: I am sorry for all the inconvenience and I can understand your frustration. But we are not authorized to refund you. To get refund, you have to follow the money back guarantee. Please understand.
how do i find out the cost of shipping? i cant seem to find it: there is no reason that my card cant be refunded without the form. the card can be credited within a few days, no form needed. others have done it
Alexa: Please follow the procedure of money back guarantee and get refund.
how do i find out the cost of shipping? i cant seem to find it: do i have to get involved in the pending class action lawsuit or can i get my card credited? if you arent authorized to do it, transfer me to someone who is
Alexa: No one can help you out regarding refund. you have to fill out the refund form and contact us back after 15 days for confirmation.
how do i find out the cost of shipping? i cant seem to find it: is there a live person to talk to or is this just all script?
Alexa: Yes! I can assure you I'm a real person - Like most companies, our bosses like us to use some prepared answers to questions as a quality control measure. This also makes it easier to handle questions quickly. And, it makes me less likely to make a typo!
how do i find out the cost of shipping? i cant seem to find it: ok, i have searched this on the net and there are several people who have had the same problem...being charged the 159 for a membership they didnt want. many of them have had their cards credited within days, not having to fill out the forms. do i have to get my own attorney? contact the media? i just want my card refunded and the the time it takes to do the form isnt acceptable
Alexa: I do not have the ability to refund you until you have completed the easy steps required for our MONEY BACK GUARANTEE. Unfortunately, like most Retail Stores, without this form and an original signature, I am unable to refund you. Please take the time to follow our incredibly easy MONEY BACK GUARANTEE available by CLICKING HERE.
Is there anything further I may assist you with today?
how do i find out the cost of shipping? i cant seem to find it: i even have the script that your company uses when they finally agree to process the refund without the form...shall i copy and paste it for you or can you just do the refund.
Alexa: I do not have the ability to refund you until you have completed the easy steps required for our MONEY BACK GUARANTEE.
how do i find out the cost of shipping? i cant seem to find it: this is the script that is used...(i have many transcripts of conversations between your customer service reps and unsatisfied customers)
how do i find out the cost of shipping? i cant seem to find it: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card it was purchased from. The refund for the original Membership Bid Pack will be processed and you can expect to see your credit within 5-10 business days.
Alexa: Sorry you have to follow the procedure of money back guarantee.
how do i find out the cost of shipping? i cant seem to find it: is there a supervisor available
Alexa: No one can help you regarding refund you have to follow the procedure of money back guarantee.
how do i find out the cost of shipping? i cant seem to find it: this is a load of crap. i will contact visa and have this transaction taken care of through them and cancel my account with bidswipe. ill make sure to spread the word about this scam.
Alexa: One moment please.
Alexa: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card it was purchased from. The refund for the original Membership Bid Pack will be processed and you can expect to see your credit within 5-10 business days.
how do i find out the cost of shipping? i cant seem to find it: now scroll up...that is the exact same script i copied and pasted...see how much time we wasted when you could have done that from the beginning.
how do i find out the cost of shipping? i cant seem to find it: are there any more charges that will be coming up...monthly service, live chat charges, anything else i should be aware of?
Alexa: The refund for the original Membership Bid Pack will be processed and you can expect to see your credit within 5-10 business days.
how do i find out the cost of shipping? i cant seem to find it: are there any more charges that i should be aware of?
Alexa: No need to worry you have not charge for any thing.
how do i find out the cost of shipping? i cant seem to find it: ok
Alexa: Is there anything further I can assist you with today?
how do i find out the cost of shipping? i cant seem to find it: no
Alexa: Thank you very much for chatting with us today. We hope the rest of your day is an excellent one.
Alexa: Please feel free to come back for any
Please wait for a site operator to respond.
You are now chatting with 'Alexa'
Alexa: Thank you for visiting SwipeBids.com Livechat Line. Our goal is to provide you with excellent customer service while assisting you with any questions or concerns you may have. We are here to help you win auctions, save money and have a great time. May we start with your name please?
how do i find out the cost of shipping? i cant seem to find it: sandee
Alexa: Hi, I would be happy to assist you with your concern, so in order to pull up the details of your account, can you please provide me with your e-mail address and zip code?
how do i find out the cost of shipping? i cant seem to find it: tazzygirl99@yahoo.com 50173
Alexa: Please wait while I check your order details in our system.
Alexa: Ok, How may I assist you?
how do i find out the cost of shipping? i cant seem to find it: i thought i was purchasing a laptop, but instead it put me as purchasing a lifetime membership for 159 that i do not want. i need to have my credit card refunded.
Alexa: In order to further assist you, could I please have you CLICK HERE, to confirm that this is the checkout page you completed your registration from. This link will take you to the Original SignUp Page where you will see that the price of the membership is mentioned in several locations. Upon reviewing, are you able to locate where the $159.00 price is disclosed above the shipping form?
how do i find out the cost of shipping? i cant seem to find it: yes, i know the cost of the membership is noted on there, however, the form i filled out was asking me where to send my auction that i had won. i never wanted the membership, i need my credit card refunded.
Alexa: Certainly, I can help you with that. Typically we do not allow for refunds under these circumstances, as the price is very clearly disclosed. It is the consumer’s responsibility to read the page carefully before entering credit card information. Regardless, I will gladly provide you with this simple refund form for you to complete as it is required by our bank in order for us to issue your refund. Please CLICK HERE to get a refund.
Is there anything further I can assist you with today?
how do i find out the cost of shipping? i cant seem to find it: i was told that before. i am not willing to do the form when i know my card can be refunded without that.
Alexa: Like most Retail Stores, we too require your original signature in order to process any refund through our Bank. As I have previously stated, the price is very clearly disclosed and we typically do not allow for refunds under these circumstances. Once again, please CLICK HERE to follow the easy steps necessary to ensure you receive your refund.
Is there anything further I may assist you with today?
how do i find out the cost of shipping? i cant seem to find it: you didnt need my signature to make the purchase, you dont need it for the refund either.
Alexa: Once you fulfill the requirements for the MONEY BACK GUARANTEE, you can expect your refund to be processed within two weeks from that time. Just contact us back after 15 days for confirmation.
how do i find out the cost of shipping? i cant seem to find it: what i expect is to have my credit card refunded. im not filling out the form for that as it is not needed. if my card isnt refunded, i will contact visa, the economic crime and colonized the web
Alexa: I am sorry for all the inconvenience and I can understand your frustration. But we are not authorized to refund you. To get refund, you have to follow the money back guarantee. Please understand.
how do i find out the cost of shipping? i cant seem to find it: there is no reason that my card cant be refunded without the form. the card can be credited within a few days, no form needed. others have done it
Alexa: Please follow the procedure of money back guarantee and get refund.
how do i find out the cost of shipping? i cant seem to find it: do i have to get involved in the pending class action lawsuit or can i get my card credited? if you arent authorized to do it, transfer me to someone who is
Alexa: No one can help you out regarding refund. you have to fill out the refund form and contact us back after 15 days for confirmation.
how do i find out the cost of shipping? i cant seem to find it: is there a live person to talk to or is this just all script?
Alexa: Yes! I can assure you I'm a real person - Like most companies, our bosses like us to use some prepared answers to questions as a quality control measure. This also makes it easier to handle questions quickly. And, it makes me less likely to make a typo!
how do i find out the cost of shipping? i cant seem to find it: ok, i have searched this on the net and there are several people who have had the same problem...being charged the 159 for a membership they didnt want. many of them have had their cards credited within days, not having to fill out the forms. do i have to get my own attorney? contact the media? i just want my card refunded and the the time it takes to do the form isnt acceptable
Alexa: I do not have the ability to refund you until you have completed the easy steps required for our MONEY BACK GUARANTEE. Unfortunately, like most Retail Stores, without this form and an original signature, I am unable to refund you. Please take the time to follow our incredibly easy MONEY BACK GUARANTEE available by CLICKING HERE.
Is there anything further I may assist you with today?
how do i find out the cost of shipping? i cant seem to find it: i even have the script that your company uses when they finally agree to process the refund without the form...shall i copy and paste it for you or can you just do the refund.
Alexa: I do not have the ability to refund you until you have completed the easy steps required for our MONEY BACK GUARANTEE.
how do i find out the cost of shipping? i cant seem to find it: this is the script that is used...(i have many transcripts of conversations between your customer service reps and unsatisfied customers)
how do i find out the cost of shipping? i cant seem to find it: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card it was purchased from. The refund for the original Membership Bid Pack will be processed and you can expect to see your credit within 5-10 business days.
Alexa: Sorry you have to follow the procedure of money back guarantee.
how do i find out the cost of shipping? i cant seem to find it: is there a supervisor available
Alexa: No one can help you regarding refund you have to follow the procedure of money back guarantee.
how do i find out the cost of shipping? i cant seem to find it: this is a load of crap. i will contact visa and have this transaction taken care of through them and cancel my account with bidswipe. ill make sure to spread the word about this scam.
Alexa: One moment please.
Alexa: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card it was purchased from. The refund for the original Membership Bid Pack will be processed and you can expect to see your credit within 5-10 business days.
how do i find out the cost of shipping? i cant seem to find it: now scroll up...that is the exact same script i copied and pasted...see how much time we wasted when you could have done that from the beginning.
how do i find out the cost of shipping? i cant seem to find it: are there any more charges that will be coming up...monthly service, live chat charges, anything else i should be aware of?
Alexa: The refund for the original Membership Bid Pack will be processed and you can expect to see your credit within 5-10 business days.
how do i find out the cost of shipping? i cant seem to find it: are there any more charges that i should be aware of?
Alexa: No need to worry you have not charge for any thing.
how do i find out the cost of shipping? i cant seem to find it: ok
Alexa: Is there anything further I can assist you with today?
how do i find out the cost of shipping? i cant seem to find it: no
Alexa: Thank you very much for chatting with us today. We hope the rest of your day is an excellent one.
Alexa: Please feel free to come back for any
Good Morning Stephen,
My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit, please visit the links below for confirmation. As well please note that within the Alberta Better Business Bureau we have a standing of B-, to review please visit link below:
http://www.bbb.org/edmonton/business-reviews/internet-auction-service/1524948-alberta-ltd-in-sherwood-park-ab-156691
Please see attachment for our disclosure page. This is the registration page where your credit card information is inputted into our system, I have also highlighted the 4 sections where we notify customers of our $159 Membership fee.
We show on our website quite a few pages of past winners, included we show the price it was sold at, retail price and you can even confirm the tracking numbers by clicking on the number itself. We have also given away numerous cars to bidders within the United States and Australia which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php
We also sponsor numerous children through World Vision, the link below will take you to the site where we describe how it all works and how we started by sponsoring 100 children and we continue to add 1 more each day in our effort to make a positive change.
http://www.swipebids.com/world_vision_charity.php
If you have any other questions or concerns please do not hesitate to contact me personally at jennifer@swipebids.com
Regards,
Jennifer
Head of Customer Service
Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php
Good post Stephen, I have said it before and I'll say it again - SWIPEbids is just that...there to steal money - and guilty people hide behind noble causes to try and maintain some form of legitimacy.
Jennifer is going out of her way to shout out "we are not crooks". Which is exactly what they are.
Unfortune. I entered my info - believing that I was only registering an intrest on the site and permitting them (like Amazon. iTunes etc - very reputable companies) to hold my details so that I could bid in the future...nahh...halfway through the registration process -$150 (about £120). Imediately alerted the Bank of Scotland Branch that a fraudulent transaction had taken place. In the UK you have to make it quite clear and unambiguous that you are going to take money from an account and give the user the option to cancel or reverse the process PRIOR to commitment. I used a Visa Debit Card - the have a Visa Logo on their site, so getting the money back should not be too difficult. My bank cannot initiate fraud proceedings UNTIL they take the money (just now its just been "requested" and hasn't left yet).
International Fraud is a much more serious business than merely being a crooked scam artist! I believe you chaps in the good old US of A consider ite offence to be "Wire Fraud" if a transaction is carried out electronically and Internationally (cross borders that is)
So, hopefully my UK Card Issuer will contact their US outlet and make a complaint to the Federal Authorities - should make things much more inconvenient for these guys with the Feds and Interpol breathing down their necks...now then - see what happens when you rip off people in Europe!
As devastating as being scammed is, especially when you have little to no money and that was the main reason you gave this site a try, (because you thought you could actually afford to buy something your kids asked for), it does specifically say before you complete the registration that the non-refundable membership fee is $150 and give me your credit card info. You actually have to read that part before you put in the credit card info. Is it moral or ethical to take advantage of people like that. NO. But they were honest about thier crookedness. I have heard so much hipe about this site lately on the news, I paid it a visit to see for myself. But when I saw that, I backed up immediately. And in reality, this is still an auction. Whether you are at a live auction, bidding with ebay, or trying swipe bids, the seller is going to make sure the bid goes for what he wants or he gets it back. Nobody gets something for nothing. When you see a auction won by such a small amt. don't fall for it. Its the owner getting his product back so he can sell it again and try to get what he wants for it. This unfortunately is one of those "legal scams". Remember what your mama told you when you were little. If its too good to be true... I personally was scammed even with taking percautions because I thought I was ordering paperwork for a grant from the government. I got knocked to my knees on that one. It can happen to anyone. But using these complaint sites to inform others what happened to you is the best fight you can do against scams. They are never going to stop, they are just going to learn to be better at it.
Discussion with on-line operator:
Please wait for a site operator to respond.
You are now chatting with 'Falon'
Falon: Thank you for visiting SwipeAuctions.com Livechat Line. Our goal is to provide you with excellent customer service while assisting you with any questions or concerns you may have. We are here to help you win auctions, save money and have a great time. May we start with your name please?
Alan Rovinsky: Alan Rovinsky. Please cancel my order. I thought I was entering my CC for future purchases not for a membership fee!
Falon: I would be happy to assist you with your concern, so in order to pull up the details of your account, can you please provide me with your full name, e-mail address and zip code?
Alan Rovinsky: Alan Rovinsky alrov@juno.com 08094
Falon: Please wait while I check your order details in our system.
Falon: In order to further assist you, could I please have you CLICK HERE, to confirm that this is the checkout page you completed your registration from. This link will take you to the Original SignUp Page where you will see that the price of the membership is mentioned in several locations. Upon reviewing, are you able to locate where the $159.00 price is disclosed above the shipping form?
Alan Rovinsky: No, I did it on the home page.
Falon: I can certainly help you with your cancellation request, but first I would like to point out the benefits you received with the Lifetime Membership. You have received the original 300 bids that were credited to your account upon registration; our guarantee to win an auction with those bids or they are replenished free of charge, and of course our Money Back Guarantee. All of this, for only a one time charge of $159.00 which was processed upon your registration. Would you like to re-consider the cancellation and check out the great items up for auction instead?
Alan Rovinsky: No. Please cancel. Can't afford it.
Falon: Certainly, I can help you with that. Typically we do not allow for refunds under these circumstances, as the price is very clearly disclosed. It is the consumer’s responsibility to read the page carefully before entering credit card information. Regardless, I will gladly provide you with this simple refund form for you to complete as it is required by our bank in order for us to issue your refund. Please CLICK HERE to get a refund.
Is there anything further I can assist you with today?
Alan Rovinsky: You are making this very difficult. I plan to make a big fuss online. Mail-in form in an on-line environment? Ridiculous! I'll be telling my cc company to dispute the transaction if you can't reverse it so there is a record of this abuse.
Falon: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card it was purchased from. The refund for the original Membership Bid Pack will be processed and you can expect to see your credit within 5-10 business days.
Alan Rovinsky: So do I still have to mail in some form?!
Falon: No.
Alan Rovinsky: Thank you. But this company should be ashamed of itself for this type of misleading "small print" practice.
Falon: Thank you very much for chatting with us today. We hope the rest of your day is an excellent one.
Falon: Please feel free to come back for any further assistance.
Alan Rovinsky: Yeah right.
Falon: Good Bye.
Please wait for a site operator to respond.
You are now chatting with 'Falon'
Falon: Thank you for visiting SwipeAuctions.com Livechat Line. Our goal is to provide you with excellent customer service while assisting you with any questions or concerns you may have. We are here to help you win auctions, save money and have a great time. May we start with your name please?
Alan Rovinsky: Alan Rovinsky. Please cancel my order. I thought I was entering my CC for future purchases not for a membership fee!
Falon: I would be happy to assist you with your concern, so in order to pull up the details of your account, can you please provide me with your full name, e-mail address and zip code?
Alan Rovinsky: Alan Rovinsky alrov@juno.com 08094
Falon: Please wait while I check your order details in our system.
Falon: In order to further assist you, could I please have you CLICK HERE, to confirm that this is the checkout page you completed your registration from. This link will take you to the Original SignUp Page where you will see that the price of the membership is mentioned in several locations. Upon reviewing, are you able to locate where the $159.00 price is disclosed above the shipping form?
Alan Rovinsky: No, I did it on the home page.
Falon: I can certainly help you with your cancellation request, but first I would like to point out the benefits you received with the Lifetime Membership. You have received the original 300 bids that were credited to your account upon registration; our guarantee to win an auction with those bids or they are replenished free of charge, and of course our Money Back Guarantee. All of this, for only a one time charge of $159.00 which was processed upon your registration. Would you like to re-consider the cancellation and check out the great items up for auction instead?
Alan Rovinsky: No. Please cancel. Can't afford it.
Falon: Certainly, I can help you with that. Typically we do not allow for refunds under these circumstances, as the price is very clearly disclosed. It is the consumer’s responsibility to read the page carefully before entering credit card information. Regardless, I will gladly provide you with this simple refund form for you to complete as it is required by our bank in order for us to issue your refund. Please CLICK HERE to get a refund.
Is there anything further I can assist you with today?
Alan Rovinsky: You are making this very difficult. I plan to make a big fuss online. Mail-in form in an on-line environment? Ridiculous! I'll be telling my cc company to dispute the transaction if you can't reverse it so there is a record of this abuse.
Falon: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card it was purchased from. The refund for the original Membership Bid Pack will be processed and you can expect to see your credit within 5-10 business days.
Alan Rovinsky: So do I still have to mail in some form?!
Falon: No.
Alan Rovinsky: Thank you. But this company should be ashamed of itself for this type of misleading "small print" practice.
Falon: Thank you very much for chatting with us today. We hope the rest of your day is an excellent one.
Falon: Please feel free to come back for any further assistance.
Alan Rovinsky: Yeah right.
Falon: Good Bye.
Good luck to anyone that wants to get burned by these con artists. I hit the wrong button while surfing their site trying to figure them out and now $500.00 lighter in my pockets. All the customer support lady would say was "We do not make refunds..." And that was ALL she would say. I actually asked her if she was an automated responder and she was offended... I honestly thought she was because there was no conversation, just automatic response of "we do not make refunds" Who would even work in customer support knowing what they know?
yes they do make is so you have signed up for the site before you even know that you have I realized that what had happen and I with in 5 minutes notified them of the mistake and they told me that there was nothing that the could do and that after 15 days I could request a refund in writing by using the form. I think that they should be made to give refunds asap because the site is not set up correctly and the charge for the site in in a very light print at the bottom so the make sure you don't see it.Something needs to be done this just has to be a crime.