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1.4 21 Complaints
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Xerox Complaints 21

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2:39 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Xerox Sold, previously registerd machine for new

In June 2009 I purchased a machine from Xerox Direct, I thought that I was purchasing a new machine, I paid full retail price and was not once told that this machine had been previously registered.

I had an issue with this machine I contacted Tech Support that's when I was told of this situation. And they would not help me.

For more information about my experience with this outfit call me at [protected]

Since then I have made countless phone calls and emails to get this resolved. No one is returning either phone calls or emails.

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Overview of Xerox complaint handling

Xerox reviews first appeared on Complaints Board on Oct 3, 2009. The latest review Website and customer service was posted on Feb 8, 2024. The latest complaint Color Cube was resolved on May 27, 2011. Xerox has an average consumer rating of 1 stars from 21 reviews. Xerox has resolved 2 complaints.
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  1. Xerox Contacts

  2. Xerox phone numbers
    +1 (800) 009-3769
    +1 (800) 009-3769
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    Mexico
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    United States
    +1 (800) 275-9376
    +1 (800) 275-9376
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    Canada
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    Ireland
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    Austria
    +32 27 166 000
    +32 27 166 000
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    Belgium & Luxembourg
    +45 70 107 288
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    Denmark
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    Finland
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    France
    +30 801 119 3769
    +30 801 119 3769
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    Greece
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    Italy
    +31 206 563 620
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    Netherlands
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    Norway
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    Portugal
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    Russia
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    Spain
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    Sweden
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    +41 433 051 212
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    Switzerland
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    Argentina
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    Brazil
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    Peru
    More phone numbers
  3. Xerox emails
  4. Xerox address
    201 Merritt 7, Norwalk, Connecticut, 06851-1056, United States
  5. Xerox social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Xerox contacts

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