How is Xerox’s rated by office equipment users?
Xerox’s earns a 1.4-star rating from 21 reviews, showing that the majority of office equipment users are dissatisfied with copying and printing solutions.
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The complaint has been investigated and resolved to the customer’s satisfaction.
Sold, previously registerd machine for new
In June 2009 I purchased a machine from Xerox Direct, I thought that I was purchasing a new machine, I paid full retail price and was not once told that this machine had been previously registered.
I had an issue with this machine I contacted Tech Support that's when I was told of this situation. And they would not help me.
For more information about my experience with this outfit call me at [protected]
Since then I have made countless phone calls and emails to get this resolved. No one is returning either phone calls or emails.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Xerox complaint handling
Xerox reviews first appeared on Complaints Board on Oct 3, 2009.
The latest review Website and customer service was posted on Feb 8, 2024.
The latest complaint Color Cube was resolved on May 27, 2011. Xerox has an average consumer rating of 1 stars from 21 reviews.
Xerox has resolved 2 complaints.
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Xerox Contacts
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Xerox phone numbers+1 (800) 009-3769+1 (800) 009-3769Click up if you have successfully reached Xerox by calling +1 (800) 009-3769 phone number 0 0 users reported that they have successfully reached Xerox by calling +1 (800) 009-3769 phone number Click down if you have unsuccessfully reached Xerox by calling +1 (800) 009-3769 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +1 (800) 009-3769 phone numberMexico+1 (888) 242-9098+1 (888) 242-9098Click up if you have successfully reached Xerox by calling +1 (888) 242-9098 phone number 0 0 users reported that they have successfully reached Xerox by calling +1 (888) 242-9098 phone number Click down if you have unsuccessfully reached Xerox by calling +1 (888) 242-9098 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +1 (888) 242-9098 phone numberUnited States+1 (800) 275-9376+1 (800) 275-9376Click up if you have successfully reached Xerox by calling +1 (800) 275-9376 phone number 0 0 users reported that they have successfully reached Xerox by calling +1 (800) 275-9376 phone number Click down if you have unsuccessfully reached Xerox by calling +1 (800) 275-9376 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +1 (800) 275-9376 phone numberCanada+44 189 525 1133+44 189 525 1133Click up if you have successfully reached Xerox by calling +44 189 525 1133 phone number 1 1 users reported that they have successfully reached Xerox by calling +44 189 525 1133 phone number Click down if you have unsuccessfully reached Xerox by calling +44 189 525 1133 phone number 1 1 users reported that they have UNsuccessfully reached Xerox by calling +44 189 525 1133 phone numberUnited Kingdom+353 14 622 646+353 14 622 646Click up if you have successfully reached Xerox by calling +353 14 622 646 phone number 1 1 users reported that they have successfully reached Xerox by calling +353 14 622 646 phone number Click down if you have 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you have successfully reached Xerox by calling +33 825 357 753 phone number 1 1 users reported that they have successfully reached Xerox by calling +33 825 357 753 phone number Click down if you have unsuccessfully reached Xerox by calling +33 825 357 753 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +33 825 357 753 phone number100%Confidence scoreFrance+30 801 119 3769+30 801 119 3769Click up if you have successfully reached Xerox by calling +30 801 119 3769 phone number 1 1 users reported that they have successfully reached Xerox by calling +30 801 119 3769 phone number Click down if you have unsuccessfully reached Xerox by calling +30 801 119 3769 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +30 801 119 3769 phone number100%Confidence scoreGreece+39 800 660 099+39 800 660 099Click up if you have successfully reached Xerox by calling +39 800 660 099 phone number 1 1 users reported that they have 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727 300 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +971 26 727 300 phone number100%Confidence scoreUAE+54 114 703 7700+54 114 703 7700Click up if you have successfully reached Xerox by calling +54 114 703 7700 phone number 1 1 users reported that they have successfully reached Xerox by calling +54 114 703 7700 phone number Click down if you have unsuccessfully reached Xerox by calling +54 114 703 7700 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +54 114 703 7700 phone number100%Confidence scoreArgentina+55 214 009 1212+55 214 009 1212Click up if you have successfully reached Xerox by calling +55 214 009 1212 phone number 1 1 users reported that they have successfully reached Xerox by calling +55 214 009 1212 phone number Click down if you have unsuccessfully reached Xerox by calling +55 214 009 1212 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +55 214 009 1212 phone number100%Confidence scoreBrazil+56 223 387 000+56 223 387 000Click up if you have successfully reached Xerox by calling +56 223 387 000 phone number 1 1 users reported that they have successfully reached Xerox by calling +56 223 387 000 phone number Click down if you have unsuccessfully reached Xerox by calling +56 223 387 000 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +56 223 387 000 phone number100%Confidence scoreChile+51 16 166 666+51 16 166 666Click up if you have successfully reached Xerox by calling +51 16 166 666 phone number 1 1 users reported that they have successfully reached Xerox by calling +51 16 166 666 phone number Click down if you have unsuccessfully reached Xerox by calling +51 16 166 666 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +51 16 166 666 phone number100%Confidence scorePeru
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Xerox emailssupport@xerox.com100%Confidence score: 100%Support
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Xerox address201 Merritt 7, Norwalk, Connecticut, 06851-1056, United States
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Xerox social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Xerox Category
Xerox is ranked 1 among 46 companies in the
Equipment Leasing and Financing category
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