Xerox’s earns a 1.4-star rating from 21 reviews, showing that the majority of office equipment users are dissatisfied with copying and printing solutions.
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Sold, previously registerd machine for new
In June 2009 I purchased a machine from Xerox Direct, I thought that I was purchasing a new machine, I paid full retail price and was not once told that this machine had been previously registered.
I had an issue with this machine I contacted Tech Support that's when I was told of this situation. And they would not help me.
For more information about my experience with this outfit call me at [protected]
Since then I have made countless phone calls and emails to get this resolved. No one is returning either phone calls or emails.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Xerox complaint handling
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Xerox Contacts
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Xerox phone numbers+1 (800) 009-3769+1 (800) 009-3769Click up if you have successfully reached Xerox by calling +1 (800) 009-3769 phone number 0 0 users reported that they have successfully reached Xerox by calling +1 (800) 009-3769 phone number Click down if you have unsuccessfully reached Xerox by calling +1 (800) 009-3769 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +1 (800) 009-3769 phone numberMexico+1 (888) 242-9098+1 (888) 242-9098Click up if you have successfully reached Xerox by calling +1 (888) 242-9098 phone number 0 0 users reported that they have successfully reached Xerox by calling +1 (888) 242-9098 phone number Click down if you have unsuccessfully reached Xerox by calling +1 (888) 242-9098 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +1 (888) 242-9098 phone numberUnited States+1 (800) 275-9376+1 (800) 275-9376Click up if you have successfully reached Xerox by calling +1 (800) 275-9376 phone number 0 0 users reported that they have successfully reached Xerox by calling +1 (800) 275-9376 phone number Click down if you have unsuccessfully reached Xerox by calling +1 (800) 275-9376 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +1 (800) 275-9376 phone numberCanada+44 189 525 1133+44 189 525 1133Click up if you have successfully reached Xerox by calling +44 189 525 1133 phone number 1 1 users reported that they have successfully reached Xerox by calling +44 189 525 1133 phone number Click down if you have unsuccessfully reached Xerox by calling +44 189 525 1133 phone number 1 1 users reported that they have UNsuccessfully reached Xerox by calling +44 189 525 1133 phone numberUnited Kingdom+353 14 622 646+353 14 622 646Click up if you have successfully reached Xerox by calling +353 14 622 646 phone number 1 1 users reported that they have successfully reached Xerox by calling +353 14 622 646 phone number Click down if you have unsuccessfully reached Xerox by calling +353 14 622 646 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +353 14 622 646 phone number100%Confidence scoreIreland+43 800 218 533+43 800 218 533Click up if you have successfully reached Xerox by calling +43 800 218 533 phone number 1 1 users reported that they have successfully reached Xerox by calling +43 800 218 533 phone number Click down if you have unsuccessfully reached Xerox by calling +43 800 218 533 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +43 800 218 533 phone number100%Confidence scoreAustria+32 27 166 000+32 27 166 000Click up if you have successfully reached Xerox by calling +32 27 166 000 phone number 1 1 users reported that they have successfully reached Xerox by calling +32 27 166 000 phone number Click down if you have unsuccessfully reached Xerox by calling +32 27 166 000 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +32 27 166 000 phone number100%Confidence scoreBelgium & Luxembourg+45 70 107 288+45 70 107 288Click up if you have successfully reached Xerox by calling +45 70 107 288 phone number 1 1 users reported that they have successfully reached Xerox by calling +45 70 107 288 phone number Click down if you have unsuccessfully reached Xerox by calling +45 70 107 288 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +45 70 107 288 phone number100%Confidence scoreDenmark+358 20 468 511+358 20 468 511Click up if you have successfully reached Xerox by calling +358 20 468 511 phone number 1 1 users reported that they have successfully reached Xerox by calling +358 20 468 511 phone number Click down if you have unsuccessfully reached Xerox by calling +358 20 468 511 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +358 20 468 511 phone number100%Confidence scoreFinland+33 825 357 753+33 825 357 753Click up if you have successfully reached Xerox by calling +33 825 357 753 phone number 1 1 users reported that they have successfully reached Xerox by calling +33 825 357 753 phone number Click down if you have unsuccessfully reached Xerox by calling +33 825 357 753 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +33 825 357 753 phone number100%Confidence scoreFrance+30 801 119 3769+30 801 119 3769Click up if you have successfully reached Xerox by calling +30 801 119 3769 phone number 1 1 users reported that they have successfully reached Xerox by calling +30 801 119 3769 phone number Click down if you have unsuccessfully reached Xerox by calling +30 801 119 3769 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +30 801 119 3769 phone number100%Confidence scoreGreece+39 800 660 099+39 800 660 099Click up if you have successfully reached Xerox by calling +39 800 660 099 phone number 1 1 users reported that they have successfully reached Xerox by calling +39 800 660 099 phone number Click down if you have unsuccessfully reached Xerox by calling +39 800 660 099 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +39 800 660 099 phone number100%Confidence scoreItaly+31 206 563 620+31 206 563 620Click up if you have successfully reached Xerox by calling +31 206 563 620 phone number 1 1 users reported that they have successfully reached Xerox by calling +31 206 563 620 phone number Click down if you have unsuccessfully reached Xerox by calling +31 206 563 620 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +31 206 563 620 phone number100%Confidence scoreNetherlands+47 67 203 000+47 67 203 000Click up if you have successfully reached Xerox by calling +47 67 203 000 phone number 1 1 users reported that they have successfully reached Xerox by calling +47 67 203 000 phone number Click down if you have unsuccessfully reached Xerox by calling +47 67 203 000 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +47 67 203 000 phone number100%Confidence scoreNorway+351 800 201 120+351 800 201 120Click up if you have successfully reached Xerox by calling +351 800 201 120 phone number 1 1 users reported that they have successfully reached Xerox by calling +351 800 201 120 phone number Click down if you have unsuccessfully reached Xerox by calling +351 800 201 120 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +351 800 201 120 phone number100%Confidence scorePortugal+7 495 956 4350+7 495 956 4350Click up if you have successfully reached Xerox by calling +7 495 956 4350 phone number 1 1 users reported that they have successfully reached Xerox by calling +7 495 956 4350 phone number Click down if you have unsuccessfully reached Xerox by calling +7 495 956 4350 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +7 495 956 4350 phone number100%Confidence scoreRussia+34 902 160 236+34 902 160 236Click up if you have successfully reached Xerox by calling +34 902 160 236 phone number 1 1 users reported that they have successfully reached Xerox by calling +34 902 160 236 phone number Click down if you have unsuccessfully reached Xerox by calling +34 902 160 236 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +34 902 160 236 phone number100%Confidence scoreSpain+46 87 951 000+46 87 951 000Click up if you have successfully reached Xerox by calling +46 87 951 000 phone number 1 1 users reported that they have successfully reached Xerox by calling +46 87 951 000 phone number Click down if you have unsuccessfully reached Xerox by calling +46 87 951 000 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +46 87 951 000 phone number100%Confidence scoreSweden+41 433 051 212+41 433 051 212Click up if you have successfully reached Xerox by calling +41 433 051 212 phone number 1 1 users reported that they have successfully reached Xerox by calling +41 433 051 212 phone number Click down if you have unsuccessfully reached Xerox by calling +41 433 051 212 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +41 433 051 212 phone number100%Confidence scoreSwitzerland+90 212 354 7000+90 212 354 7000Click up if you have successfully reached Xerox by calling +90 212 354 7000 phone number 1 1 users reported that they have successfully reached Xerox by calling +90 212 354 7000 phone number Click down if you have unsuccessfully reached Xerox by calling +90 212 354 7000 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +90 212 354 7000 phone number100%Confidence scoreTurkey+966 114 739 800+966 114 739 800Click up if you have successfully reached Xerox by calling +966 114 739 800 phone number 1 1 users reported that they have successfully reached Xerox by calling +966 114 739 800 phone number Click down if you have unsuccessfully reached Xerox by calling +966 114 739 800 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +966 114 739 800 phone number100%Confidence scoreSaudi Arabia+27 119 289 111+27 119 289 111Click up if you have successfully reached Xerox by calling +27 119 289 111 phone number 1 1 users reported that they have successfully reached Xerox by calling +27 119 289 111 phone number Click down if you have unsuccessfully reached Xerox by calling +27 119 289 111 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +27 119 289 111 phone number100%Confidence scoreSouth Africa+971 26 727 300+971 26 727 300Click up if you have successfully reached Xerox by calling +971 26 727 300 phone number 1 1 users reported that they have successfully reached Xerox by calling +971 26 727 300 phone number Click down if you have unsuccessfully reached Xerox by calling +971 26 727 300 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +971 26 727 300 phone number100%Confidence scoreUAE+54 114 703 7700+54 114 703 7700Click up if you have successfully reached Xerox by calling +54 114 703 7700 phone number 1 1 users reported that they have successfully reached Xerox by calling +54 114 703 7700 phone number Click down if you have unsuccessfully reached Xerox by calling +54 114 703 7700 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +54 114 703 7700 phone number100%Confidence scoreArgentina+55 214 009 1212+55 214 009 1212Click up if you have successfully reached Xerox by calling +55 214 009 1212 phone number 1 1 users reported that they have successfully reached Xerox by calling +55 214 009 1212 phone number Click down if you have unsuccessfully reached Xerox by calling +55 214 009 1212 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +55 214 009 1212 phone number100%Confidence scoreBrazil+56 223 387 000+56 223 387 000Click up if you have successfully reached Xerox by calling +56 223 387 000 phone number 1 1 users reported that they have successfully reached Xerox by calling +56 223 387 000 phone number Click down if you have unsuccessfully reached Xerox by calling +56 223 387 000 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +56 223 387 000 phone number100%Confidence scoreChile+51 16 166 666+51 16 166 666Click up if you have successfully reached Xerox by calling +51 16 166 666 phone number 1 1 users reported that they have successfully reached Xerox by calling +51 16 166 666 phone number Click down if you have unsuccessfully reached Xerox by calling +51 16 166 666 phone number 0 0 users reported that they have UNsuccessfully reached Xerox by calling +51 16 166 666 phone number100%Confidence scorePeru
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Xerox emailssupport@xerox.com100%Confidence score: 100%Support
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Xerox address201 Merritt 7, Norwalk, Connecticut, 06851-1056, United States
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Xerox social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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