Menu
For Business Write a review File a complaint
Xtrade

Xtrade review: Beware! 47

F
Author of the review
6:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi guys, I am amazed that there is so much online stuff about how fraudulent this company is! I was signing up for another product through a website and was asked if I wanted financial advice about trading stocks so I clicked yes. Within a day someone called me and kept on bugging me through out! I then told them I would get paid at the end of Jan and they called me back around then. At that time I was busy and asked for a call back at another time. I was called today and it all seemed a bit dodgy to me. They asked me to transfer money from my credit card or debit card to the online trading account then told me that they require a paper photocopy of the back and front of my credit card! When I said I would not be doing this, they gave me the option of transferring money to someone with a greek name through western union. I disconnected the call then decided to look online for reviews of XFOREX and believe me, it wasnt pretty. I am closing my account now. Thank god I didn't invest any money!

47 comments
Add a comment
M
M
Mohammed KSA
SA
Sep 01, 2013 1:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am a victim of this fraudulent XFOREX:
It’s all about this fraud Xforex Company located in Cyprus having a telephone useless number in UK where they push you away or deny your calls and emails once they caught you in their trap.
Like everybody talked about his story, I passed through the same from the call of the salesman till the deposit + adding to that deposit till more than 10 thousand USD.
Upon observing their behavior, i.e. they conduct most of their business by attracting customers in the Middle East especially in the Gulf area.
They make use of the lack of financial and legal awareness among people in some of those countries plus their need of money to catch clients to join them.
Unfortunately, for marketing, they also mention some agreements they claim they have made with some international banks and commissions as well as some local banks in the country of the targeted client to shadow their fraud with a trust.
Once poor clients (unfortunately I was one of these victims) are caught, they appoint an “account manager” who keeps tricking them by giving them cheating false misleading instructions (not advises) that lead to an absolute definite loss! Or trap them in a kind of financial ambush to prevent them from the ability to keep their invested capital to withdraw!
These kinds of fraud and non-integrity immoral actions have caught a big number of people who raised complaints to their banks- running their accounts or issued their VISA cards- objecting these fraudulent transactions, (you may check this info with “Faud monitoring” Dept. with your bank.
I’m one of their victims subjected to their fraudulent acts when they convinced me by the above names including your bank name so I trusted that you monitor their behavior!

Sadly, when I discovered last month 2013 their tricks through:
1- The so called “account manager” who kept giving me instruction on the phone to open and close transactions and close losing position accordingly with big amounts of losses appeared at the end that it was all false and opposite of the market where it always leads to a DEFFINITE loss, and this misleading instruction behavior form the so called manager was done daily all the day from morning to evening.
2- Once the Manger goes a way, I could get back and compensate big part of my lost capital by doing the transactions away from his false instructions.
3- When the manager comes back the next day he repeats the same leading to consume the capital again, when I object his instructions, he says I must obey him and that why the XFOREX appointed him to lead me. And he kept repeating to me: “be patient, we will get back the capital” off course nothing was back mostly.
4- I sent big number of warning and complaining emails asking the company to change the manager, they didn’t respond to any of my emails
5- What raised and confirmed my doubts when the account manager kept warning me from telling the company about anything, he said anything you need just report to me ! and that’s why “I’m your account manager appointed by the co”, never listen to anyone, or respond to any live instructions pop up from account screen or anyone else other than me(him) !
6- When I wrote later on to the company big number of emails they kept silent and never responded.
7- At the end, I kept calling their number supposedly in London more than 12 calls found them part of the fraud gang. They told me that I will get Zero, when I asked them to reply officially to my emails, they said they don’t have to reply!No respect !
Last day I opened my account found a transaction was manipulated and done by them making my equity to the bottom! This is very dangerous. This should be stopped.
We all should contact our country anti-fraud departments or at least our banks, they all should be notified, and they are responsible to WARN people from dealing with this Xforex Fraud gang.
Raise you voices LOUD everyone, we shouldn’t keep silent letting this gang get away from law. I repeat, CONTACT FRAUD MONITORING Dept in your country or bank and tell them about your story.

H
H
hezekiahzede
PH
Sep 05, 2014 8:54 pm EDT

I also open an account and deposited $500 to xforex..i trade but i loose..i have remaining 168$ on my account and i decided To wiThdraw it, after 8 days i got my monEy .

C
C
chinna mopuri
IN
Sep 19, 2014 1:51 am EDT

i am open xforex account. i am not open xforex account in one year.but my e-mail not work, xforex web site not opened.any persons help me contact : [protected]

M
M
Mandla5
ZA
May 02, 2016 2:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Read before making a deposit. I will like to know more about XTRADE, anyone with the info pls contact me at
Mandlathemba@rocketmail.com

F
F
Fahd Hassanieh
US
Jun 01, 2016 1:11 am EDT

if some one from xforex is reading this, i will tell them you are not honest, i requested my deposite money from last year, and i didn't get them back . when they get my money just needed the transfer, at the time of withdrawing they requested 10 documents around. and i still didn't get them .
my mail, if some one want to help : fahed_2@yahoo.com

E
E
Elizabet Frederick
US
Sep 01, 2024 6:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It’s all a scam, stay away from them. I was scammed by those crooks luckily getting my money back was possible with the help of Mr Curtis Howard kindly contact him through his email address: curtishoward270@gmail.com if you are having issues withdrawing your money from your investment broker.

H
H
Haruki Rei
US
Nov 03, 2024 6:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Almost lost over $32,900 and I noticed some group of people are seriously taking this scam game as means of survival, All thanks to Alex walter fx help at email dt com for the refund, I will advise you to get him for your refund also.

  1. Xtrade Contacts

  2. Xtrade phone numbers
    +44 20 3807 4001
    +44 20 3807 4001
    Click up if you have successfully reached Xtrade by calling +44 20 3807 4001 phone number 0 0 users reported that they have successfully reached Xtrade by calling +44 20 3807 4001 phone number Click down if you have unsuccessfully reached Xtrade by calling +44 20 3807 4001 phone number 0 0 users reported that they have UNsuccessfully reached Xtrade by calling +44 20 3807 4001 phone number
    +7 499 609 4166
    +7 499 609 4166
    Click up if you have successfully reached Xtrade by calling +7 499 609 4166 phone number 0 0 users reported that they have successfully reached Xtrade by calling +7 499 609 4166 phone number Click down if you have unsuccessfully reached Xtrade by calling +7 499 609 4166 phone number 0 0 users reported that they have UNsuccessfully reached Xtrade by calling +7 499 609 4166 phone number
  3. Xtrade emails
  4. Xtrade social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
  6. View all Xtrade contacts

Most discussed complaints

Beware!
2
(opinions to this review)