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We entered into an agreement to supply the company first two containers of charcoal. The company was meant to pay us 85% of the invoice value after receiving the original OBL. But this didn't happen, as the company went ahead to take delivery of the two containers and promised to pay the next day.
However, after waiting for more than 3 days after the delivery, we started making demand of our payment, but already one month after, there is no response from the company or their agent we started the initial discussing with.
Hence, we are asking for your intervention in the recovery of our payment for the export valued at $23,560.
Desired outcome: We will appreciate that our money be paid $23,560.
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I have seen any update regarding this complaint. I have not been contacted by the company or her agent. This is one month after they took the delivery of two containers of charcoal. I thought the board is out there to help in this regard.