Yellowhammer Roofing’s earns a 2.1-star rating from 7 reviews, showing that the majority of homeowners are somewhat dissatisfied with roofing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Yellowhammer replaced my roof and the service was amazin!
Yellowhammer replaced my roof and the service was amazin! The roof inspector, install, and clean up was top notch! I will recommend them to everybody!
They was great to deal with
They was great to deal with. Dylan explained everything real good and answered all our questions. The crew showed up when they said they would cleaned up area when they was done. Great experience.
I called Yellowhammer Roofing after havin two different local contractors, each with decades of experience, troubleshoot and make repairs to my
I called Yellowhammer Roofing after havin two different local contractors, each with decades of experience, troubleshoot and make repairs to my leakin chimney on over 6 different occasions over the past year. Each time, it continued to leak just as much as before. They all stopped callin and their guarantee on their work fell short when they couldn't properly diagnose the problem.
When S. *** from Yellowhammer showed up, he took his time to inspect the fireplace in the home, attic, walk around the property, and get on the roof. He immediately recognized the problem, and also knew that it was an issue he could not sell me a repair for. Instead, his recommended fix was a DIY solution that I was capable of performin myself.
Rather than wrap up and be on his way, he spent a lot of time carefully explainin to me how he arrived at his diagnosis, showin me every symptom of the issue at different areas of my property and even pointin out where I would have a problem in the future with a retainin wall if I didn't address it. After dispensin extremely valuable advice, he left without chargin me anything. He made sure I didn't feel like I was puttin him out by sayin he loves travelin to my remote area.
I didn't call Yellowhammer Roofin first because, admittedly, I saw them as a name brand that would charge more. I'm embarrassed to say how much not callin them first cost me in the long run paid out to other contractors that didn't fix the problem.
Yellowhammer Roofing Complaints 4
We got a roof from Yellowhammer Roofing 3 years ago
We got a roof from Yellowhammer Roofing 3 years ago. We paid $1,610 extra for a warranty. We got a leak in the garage. The leak was 'cause of a nail hole. I reckon they put a stray nail in a weird spot, then took it out and didn't put back the shingle when they put the roof on. Yellowhammer Roofing tried to say we did the damage. We ain't been on the roof. We took out a crepe myrtle before we got the roof. It's their fault for the damage. If you compare their pic to the ones on the internet for roof nail holes, they look the same. I got the original bill and can show it.
After they done the contract to replace my roof and the plywood under it, they didn't finish the job
After they done the contract to replace my roof and the plywood under it, they didn't finish the job. They wouldn't come to check it out. When we first agreed on the contract, they said they needed to replace the plywood, and I said okay. They brought the plywood, but they didn't replace it in all the places they were supposed to. They took the plywood away after I paid for it, and my roof is still not stable. Some spots look like they took out the old plywood but didn't put in the new one. They told me to go check it myself, but I'm an old lady with arthritis, so I can't do that. Nobody would come and look at the job. I didn't pay the final payment until they finished the work, but they still haven't done it. Now they're threatening to sue me.
I hired Yellowhammer Roofing to replace my roof
I hired Yellowhammer Roofing to replace my roof. They said they would replace some rotten boards too. But guess what? They didn't replace those rotten boards. So, I called them to come and give me a price for a new roof. I showed them the areas where the boards were all rotten and needed replacing. The guy selling me the roof said they would replace those areas. That's why I chose them.
But when they were putting on the new roof, I went outside to check on the progress. And what do I see? The rotten wood was still there! I told the salesman about it, and he went to talk to the roofing crew. Later, when I went back outside to check again, they had just nailed a new board on top of the rotten one. They didn't even bother to remove the rotten wood. They just covered it up with new wood.
Then, a quality control guy from Yellowhammer came to inspect the roof. I showed him the problem areas. He said they would look into it and fix it. They even said it a few times. But then they changed their tune and said they don't do that kind of work. Can you believe it? They told me to hire a painter to paint over the rotten boards. So now, I have new wood attached to rotten wood that should have been replaced. And in some places, they just put a new ceiling on top of the rotten wood.
And that's not all. When they finished the roof, there were still gaps between the chimney and the roof. I told them I needed those areas boarded up to keep animals out of my attic. So what did they do? They sprayed some foam up there that made a huge mess. They tried to clean it up, but it wasn't good enough for me.
Overall, I'm really disappointed with Yellowhammer Roofing. They didn't do what they promised, and the quality of their work is not up to par. I wouldn't recommend them to anyone.
Is Yellowhammer Roofing Legit?
Yellowhammer Roofing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Yellowhammer Roofing. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Yellowhammer Roofing has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Yellowhammerroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Yellowhammerroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a yellowhammerroofing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Yellowhammerroofing.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Yellowhammer Roofing, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- Yellowhammer Roofing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Yellowhammer Roofing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Yellowhammer is refusing to take care of interior damage caused by a leaky roof
Yellowhammer is refusing to take care of interior damage caused by a leaky roof. They replaced/repaired the roof itself. January - Yellowhammer put in a new roof. They didn't say anything about previous wood damage or existing issues. They told us we had to use a mod-bit type roofing on our sunroom to get a warranty because of the pitch. We agreed. They installed the roof. March 4 (Thursday) - Our contractor found that the mod bit roof was leaking while doing some remodel work in our sunroom. Called Yellowhammer. March 5 (Friday) - Called Yellowhammer again. They said they would send a QC person out to take a look on Monday. March 8 (Monday) - QC from Yellowhammer comes and inspects the roof. QC said that the mod-bit roofing was installed wrong. None of the drip edge was primed before the mod bit was installed and he could pull it up by hand. The decking on the sunroom was very soft and rotten, some of it weak to walk on. Soffits are wet and wood is showing signs of rot. He says he will file his report and someone from Yellowhammer will be in touch. Later that afternoon, Yellowhammer contacted me about replacing the roof on my sunroom. We talked and decided that the roofers would install new decking and then shingles (not mod-bit) and that they would warranty the roof. Friday, March 12 - Our contractor found another area of leaking around our fireplace. It's worth mentioning that the mod-bit roofing was also installed around part of the chimney. Yellowhammer was called again and they said they would send another QC person out. They arrived Friday afternoon. He found that the counter flashing had not been installed around the entire chimney and that some of the flashing had actually punctured the mod bit around the chimney, causing the leak. The QC inspector said he would put everything in his report and then ordered more materials for them to re-work the chimney roof on Saturday while they were re-roofing the sunroom. Saturday - March 13 - Yellowhammer replaced the roof on my sunroom and reworked my chimney. They didn't replace the rotten wood on my soffit. Monday - March 14 - Representatives from Yellowhammer came to my house to inspect the interior damage (walls/ceilings surrounding my fireplace). They said the damage was old and not their responsibility. They didn't go up on the roof at all. They only used a moisture meter. The damaged spots had been opened up for nearly a week and we hadn't had any rain in over three weeks with 70-75 degree weather. They refused to take responsibility for any interior damage. I pointed out that they hadn't replaced the rotten wood on my soffits. I asked for copies of the QC reports, but they said they couldn't provide them since "this wasn't a quality control inspection". I asked for a call from the GM but never got one. Tuesday - March 15 - Yellowhammer sent a crew out to replace the rotten wood on my soffits. I took a picture of the wood removed from beside my fireplace. It clearly shows signs of recent water damage. Ongoing - I've tried to communicate with Yellowhammer about reaching a resolution, but they haven't been back in contact with me. I've sent emails, text messages, and left messages with the receptionist for a call back, but nothing.
About Yellowhammer Roofing
One of the key factors that sets Yellowhammer Roofing apart from its competitors is its team of highly skilled and experienced professionals. The company takes great pride in employing only the best roofers who have undergone rigorous training and possess extensive knowledge in all aspects of roofing. This ensures that every project undertaken by Yellowhammer Roofing is completed to the highest standards of excellence.
Yellowhammer Roofing also places a strong emphasis on using top-quality materials for all its roofing projects. The company understands that the durability and longevity of a roof depend greatly on the quality of the materials used. Therefore, Yellowhammer Roofing sources its materials from trusted suppliers known for their superior products. This commitment to using the best materials available ensures that customers receive a roof that not only looks great but also withstands the test of time.
In addition to its exceptional craftsmanship and high-quality materials, Yellowhammer Roofing is known for its outstanding customer service. The company believes in building strong relationships with its customers and strives to exceed their expectations at every step of the process. From the initial consultation to the final installation, Yellowhammer Roofing's team is dedicated to providing personalized attention and addressing any concerns or questions that may arise.
Yellowhammer Roofing takes pride in its ability to handle a wide range of roofing projects. Whether it's a residential roof replacement, a commercial roof repair, or a new construction installation, the company has the expertise and resources to tackle any job with precision and efficiency. With a strong track record of successful projects and satisfied customers, Yellowhammer Roofing has earned a reputation for being a reliable and trustworthy roofing contractor.
Overall, Yellowhammer Roofing is a company that stands out in the roofing industry due to its commitment to quality, exceptional craftsmanship, and outstanding customer service. With a team of highly skilled professionals, top-quality materials, and a dedication to exceeding customer expectations, Yellowhammer Roofing is the go-to choice for all roofing needs.
Overview of Yellowhammer Roofing complaint handling
-
Yellowhammer Roofing Contacts
-
Yellowhammer Roofing phone numbers+1 (256) 232-1933+1 (256) 232-1933Click up if you have successfully reached Yellowhammer Roofing by calling +1 (256) 232-1933 phone number 0 0 users reported that they have successfully reached Yellowhammer Roofing by calling +1 (256) 232-1933 phone number Click down if you have unsuccessfully reached Yellowhammer Roofing by calling +1 (256) 232-1933 phone number 0 0 users reported that they have UNsuccessfully reached Yellowhammer Roofing by calling +1 (256) 232-1933 phone number
-
Yellowhammer Roofing emailsyhroofing@yellowhammerroofing.com99%Confidence score: 99%
-
Yellowhammer Roofing address23981 US Highway 72, Athens, Alabama, 35613-7625, United States
-
Yellowhammer Roofing social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!