YES! Communities
Reviews and Complaints

We moved in on the 20 of December of 2017 and we have emailed them about repairs and everything nothing never got fixed and the side of the house was missing panels and we told emailed them to fixed it and by them not fixing it mold grew all through the home and then I ask them for a copy of the lease for five months and it was never given to me every time I would ask the lady for It I'm working on it so when we decide to move they going to us we breaking the lease which we never received to begin with and never sign if that was cases she would have gave it to me when ask for it Five months ago to take to my kids school for proof of residency and my kids got unenrolled out of school cause of it and I might have a fine to pay because she didn't give it to me and she said we wasn't going to get our deposit back because we was breaking the lease and when they broke the lease by not fixing the repairs and not caring about me as a resident and my daughter has been back and forward to house because of the mold so if I'm not going to get my deposit back when their one broke the lease first not fixing repairs

I have hit a deadend with endless phone tag and empty promises. I moved out of Lakeside Communities Lot 3A, on Oct 3rd, 2018 and I have been waiting for my Deposit refund since that time. There continues to be issue after issue and its to a point now where no one in the office is returning my calls or messages in regards to the matter. I was dealing with Ms. Danna but after Dec 3rd she stop returning my text messages or phone calls. I have also in the new year sent an email to Janie Fuentes with no reply, and spoken to Violets Lang who is no information and state Danna is dealing with it. I have called the customer care line (303-483-7300) and left 3-4 voicemails with no follow up. I just want my check. This is one of the reasons I am no longer a resident at there property.

I have lived in and out of lawndale estates since year 2000 I love in here! I bought a Brand new single wide mobile home two years ago, I want to sell it so I can move out to a city about 20 minutes from here where my son and his wife live. The maintenance guy named Paul in here was out one day he saw that I had a mobile home broker out here that I was considering selling it to him which it would be a really low price for me but yet he would pull the mobile home out of the park. this is when yes communities took over the management of this park. Paul called the owner a man named Greg and told him that I was going to have the mobile home pulled out and sell it to a broker. The broker had no more than left my house when Paul came knocking on my door Paul said that the owner Greg did not want to have this home pulled out and that they wanted to purchase it. so Paul got Greg on the phone as he walk through my house with Greg right there on the phone told him about how nice my house was brand new very well kept up so Greg told Paul to tell me that he would purchase the home for what I owed on it.. which at the time was 28, 000 something. I said OK I have my loyalties to this park so Greg told me that he would purchase this home for what I owed on it and I and I could get out of the park and move out where my son lives. The last 6 to 8 weeks I have been packing everything is in boxes ready to go I went up to the office yesterday and told them I was ready to go and I wanted to talk to Greg so that we could arrange to have him purchase this home. Greg would not even talk to me he would not see me and he told the sales lady that he no longer wanted to purchase this home! so here I sit everything packed in boxes and he no longer wants to buy it! he should've told me that along time ago I am so mad and so upset that he would do something like this to me and all his response was "well I never signed anything" and yes that is true but we had a verbal agreement that he would purchase this home back from me. I am so mad and so upset that he would pull garbage like this on me he told me verbally he would purchase this house and that's what I expect now.. and how long did he know this? when did he decide this? he never contacts me he never says a [censored]ing word to me until I go into that office to sign paperwork to have them buy it back for me so everything in my house is in boxes piled to the ceiling‘s I have like a path that I have to walk through to even get around! we had a verbal contract that he would purchase this home and he needs to follow through with that! Who treats people like this? we had a verbal contract he needs to purchase this home from me! Can you please contact me back.. I worked for over 30 years at AT&T I retired in April of last year the last thing I need right now is stress I am a diabetic my sugars are way off because I have been so upset this needs to be taken care of and this park needs to buy this mobile home back for me like they said they would

I recently moved out of my trailer that I was renting on November 1st 2018. I was told I was going to be getting my check within 30 days. I then called the office to find out why I had not received my deposit check refund and was told that Brandy had signed off on the check and that it was to be sent out Friday and I should receive it by the next Tuesday. It now Is going on two weeks past the time I should of gotten it. Ive called the office and keep getting voicemail. I even stopped in the office today because they are open on Saturdays until 1pm. My address was 262 Lortz Drive Marion Iowa 52302. I shouldn't have to go to the extreme to make sure I get my refund. I took care of the trailer and made sure I did everything to ensure I would get my refund. I did a walkout with Brandy to make sure I was getting almost my whole deposit. She told me I was going to get $800.08 back. Christmas is right around the corner and its a big part of what I was going to buy my presents for my family. Its depressing that they can get away with this. I need that money. Ive had not one response to any of my calls to Marion Village. Something needs to be done.

Well here we are 14th Avenue and buist community mountain gate trailer park they rent three and four bedroom trailers and expect us to have only two cars parked in our driveway my situation I drive I have two cars my wife has a car my son has a car my daughter has a car that's five the management two women or men I don't know how they identify could care less if you are thinking about moving in her don't don't don't don't run far run hard but don't move in here

When we first moved in we had major problems with ants. I have pictures if u want to see.. Major infestation the manager justin acted like no big deal. Took forever calling leaving messages and once i contacted his boss i finally got them to bring exterminator out. Had to repeatly call and complain because it was getting worse.. Had asked for things to be sealed like windows cubbards countertops basebords etc. They wont and dont because its insulated properly says the manager he watches every single construction..thats a lie.. My stairs took 3 mths to get a rail put up.. I have fallen twice and been to er missed work etc. Justin the manager knows all of this has been to the house many times and keeps saying ill send maintenance out to fix that..and thats a lie.. I have to constantly complain everyday.. I still have graffiti on my trailer which was there upon move in.. Still not fixed.. The roof has issues .. There is no exust put in for the range with microwave.. There are holes behind the cabinets but thats ok because nothing can happen as far as bugs theres insulation and another wall..funny thats where the bugs are coming from.. There are cats running all over the park the come into yards pee all over get on cars etc. Unacceptable even in the lease..there are children that wait for the bus the stand in the road so u cant drive around and jump out in front of the cars if you do. This is reported and no big deal. People in this community should not have to deal with issues like these.. Nor should you have to pay for a place unsafe or infested with bugs. The pipes are not insulated we are renting there also galvanised and rusting cloudy water comes out not drinkable and moline is #3 in the nation of best water..unacceptable. The dryer connection that should be under the trailer to the outside has never been replaced been here 3mths.. They wont go under the trailer for anything even the pest guy which i requested they look to see bout these ants ..they have also not changed filters in the 3mths and the program idk name but they dont follow.. There are abandoned trailers that are unsafe broken etc..no rules do they follow. They have no care for residents at all..

Lived here almost 3 years, own my own house and rent as lot from YES. Got up this morning and my car was gone. Called the police thinking it was stolen. They informed me it had been towed. Called the towing company and they told me my community had my car towed because it was parked illegally. I had it parked partially in the street in front of my house. We have three cars and have limited space. Tried to call my office and no one is there. Walked through my neighborhood and saw and took pictures of cars parked in the street, in the grass, wherever. I received no notices or calls from my community before they had my car towed. Now I have to pay $160 to get my car so I can go to work. This is the last straw! I would NOT recommend YES to anyone!

Marnelle trailer park in Fayetteville, Ga has continuously gave us the run around. We got approved for a home with a 5% DP and the day we came in with the DP after calling the day before and told the home was still available it was suddenly sold. Then was told we were approved for another home a little more expensive for again 5% DP. So, we asked since the other home was sold from underneath us suddenly at no fault of our own could we give the original DP for the 2nd home and after the office manager spoke with corporate suddenly we were being told we had to pay 10% DP even though we were previously approved having only to pay 5%. We finally just wanted all the money we had put down in 2 separate money orders and only received the 2nd money order the same day. We were told we had to wait 3 weeks for the 1st payment to come back from corporate. After 3 weeks we called and were told it takes 30 days. It's been a little over a month now. No one returns our calls, no one has any information in regards to the money owed us, seems like no one is ever there. This is theft by deception. We have a receipt with the managers signature stating we would receive our money 3 weeks from the date he signed it and we are still empty handed. On November 2, 2018 I received a voicemail stating that the check needs 3 approvals on it still before it's sent back to us. How the hell does it STILL need approving?!?!?! Give us our money!

Iam try to reach corp office to talk tp someone i want to move my home ! When i brought my home here at the park i paid cash for it at palmharbor i didnt have land at the time .. I bought some land n taught my lot conctract was up well when i sind it i ask for a one year lease well the manger told me no that she could do a 2 year lease well come to find out it was a 4 year lease cause she did it in months not years on the paper and at that time i wasnt me n she new ir cause i just buried my son i told her i would do a 2 yr lease cause i was looking for land and that why i bought my home cause my son pass away in my old house n i couldn't live there no more it was killing me ... Anyways she came at me n said i had to pay over 12000 to get out of this remaind 2 yr contract so i ask her if there was anywayi could settlement for less that way to much money ! I even changed job cause i taught my contract was up now it tske me over a hour to get to work everyday ! I dont no what to do ! Pleae someone help me ! If i wait for the next 2 years my home will be to old to move to my land cause of the homestead rules... I dont no if i need a lawyer in this matter . my car is get way to many miles from drive to wear my landisto workevwry day ... Can some please have corp contact me .tammy.[protected]@gmail.com

Your lot rent is killing us, it is robbery and there isn't anything we can do about it! My lot rent has gone up another $30, AGAIN, and I want to know why. Any other place will give you an itimized list as to why you are paying what you are paying but not you! We just are told to deal with it and keep paying more. How I see it is I pay my bills so that you can get paid so I want to talk to someone ASAP! [protected]

I have been a tenet and a prefab home in old Dutch Farms for one year and Three months. When I moved in, I was told at the trailer I was in was six months old. At the time I moved and I filled out a move -in Home inspection form. I was informed that the repairs would be made as soon as possible. It took nine months for them to make simple repairs. this was after Complaining constantly. One repair that was never done was that my screen door was hung wrong. It wasn't flush to the wall, which allowed air, rain and bugs to come into my unit. When the repair guy did come eight months later he put a partial strip across the top of the door and told me that the screen door was hung wrong and could not be repaired. Also the latch on the screen door would not let the screen door stays closed, and the wind would periodically blow the door open and banging against the wooden rail. So to alleviate this the maintenance person bent the metal part Of the latch on the door to make it stay shut. At times either the screen door would not easily open or not able to close at all. I did not Feel like constantly complaining again for another eight months before that nothing would be really done. Now I just have to put in a complaint, especially after I have been paying a rent increase of $30 since my rent renewal. First of all on 8 October I was in Ohio on my way back from a trip, when my alarm system went off. The police was called and no one got in but when I arrived home I saw that the Frame around the window where the alarm went off was bent and damaged. It clearly look like someone was trying to pry the frame hoping to get in the window. When I told the office staff they act like they didn't believe me. The maintenance guy came out saw it and I'll greet with me. Hey said that it looked like someone was casing my home when my alarm went off. A week later I came home at 12 AM on Monday morning to find out my screen door glass was shattered. Glass was all over the porch and my flower garden. I called maintenance emergency and left a message about this situation. The maintenance man called me back and told me he was in the hospital with pneumonia and that someone will get back with me either that day or the next day. I waited two days and then I went into the office and the staff acted like they didn't know anything about the situation. They sent a maintenance guy to look at The damage to my home. He told me he was just a substitute maintenance person and did not have the equipment to clean up or repair my property. He didn't look at my window and tell me that it look like someone let it try to pry it open and he did also mention that the damage to my door looked like someone had thrown a rock instead of the wind blowing it open. He told me that the regular guy will be back the next day, so I went in and again reported. The guy came out and dry Vacuumed the rest of the glass from my garden patio. He did not try to get the rest of the glass that I couldn't sweep up, off my porch or between the planks of the wood on my porch. I thought that at least they could have cleaned up the damage and put plastic or board up my screen door. This is what I paid my rent before and why I did not buy a unit and am Pay extra to read it. I am not a repair person I am a disable Senior citizen. I really like living in my unit. I like living in this part. But I am not happy with the management at all Anna how they deal with situations like these. I would like a response to this situation immediately. I have pictures of my unit and situation.

My name is Lindsay Oliver. I moved out of The Breakers from 9115 Ramiro Street Lot 387, Jacksonville, FL 32221 on July 31st. I spoke with Shelley, the property manager, on September 13th, in regards to not receiving anything from them regarding my move out. Shelley verbally confirmed during our phone call that nothing had been completed in the system for my move out; which explained why I received a billing statement in the mail for August rent, even though I no longer lived there. I have received zero response from multiple emails, phone calls, and even certified letters sent to corporate and The Breakers regarding my security deposit of $1, 550. Per Florida Statute, the proper procedures and time limits were not followed in this situation and I am due the full return of my deposit. I have attached all email attempts for contact with Shelley at The Breakers, which have all gone without a response. You will receive my final demand and the previous demand attempt at your fax number and email today, and a copy will be delivered through USPS. I have been patient while being ignored, if I do not receive a response with my full deposit returned, I will be taking this matter to court.

Purchased a home in Golden Valley 9 months ago with the promise of the "yes community standards" as renovations were not completely finished. We were shown another home to give us an idea of what to expect. Once all said and done the home I received was nothing like what was promised. Too much to list but a major concern STILL os the windows are pouring water into the house when it rains. I have been asking and begging something to be done to make it right with no help. I never thought my family would have to deal with this. We specifically moved here because the homes were nicer. I feel taken advantage of and helpless. I tried contact through the main website twice with no answer. The pool in our community was open probably a total of 30 days this summer. There has been multiple water cutoffs. I have just had it with this place. I am a good person who works and pays my bills, we follow the rules and keep our lot cut and free from junk. I dont feel like my family deserved this.

I'm complaining again about the manager Dottie. I'm not sure if she is acting out of retaliation for my prior complaint. I'm on a medical since June. I'm getting assistance with my rent. I have notified Dottie that my rent is coming on the second week of the month. It has paid without fail. She continues to puts these notes with threats of charging me 162 in legal fees. I'm on a disability she is so heartless and cruel. It's likes she gets some kind of demented pleasure out of being a bully. Some people let power go to their heads. I'm now on medication for anxiety and I am having chest pains. I don't get why this is happening. I'm not moving nor do I have any desire to move. I've had over 75, 000 worth of surgery since June 2018. I have at least 2 more surgeries in the next to months. This is why I have no intention of moving. I have been on bed rest. I only go to doctors appointments and my surgeries. Last time I complained absolutely nothing happened this woman is just as rude. She doesn't feel likes she doesn't need to change. Why would a tenant drive up and we hear demeaning the you man who the janitor I think his name is John. She shouldn't be talking to him like that. Why are we forced to deal with her. The people we are complaining to are aware of her behavior and how she talks to people. Well I'm a 53 year old woman and I'm no accustomed to people speaking to me in this manner. I also don't know why she won't give me a proper microwave telling me I'm lucky to have that. I cant get my house repaired on the outside. The fridge handle came off and electric socket is out but I know she won't fix it so I won't tell. I also need my drains snaked. I asked before and I said I need my drains unclogged . She said what's that in a condescending voice. I said I mean snaked she oh. She is awful. A tenant shouldn't be fearful of their manager when you paying 1281 a month to live here.

I'm a resident there at Misty winds in the Corpus Christi area I have lived there for 2 years now going on three I began renting from you guys at first and when I was renting we went through two different managers there was issues that already has started to occur I decided to buy the property after a year living there because I wanted something to call my own but ever since I've been there there's been a turnaround in managers issues with the staff when they are in the office, the maintenance people you have there are not good working maintenance people and I've had issues with rent payments if you can please return my call to [protected] I would greatly appreciate it thank you

I live in the Foxhall Village in Raleigh Nc. I have lived here for 5years. When I first moved here the carpets were dirty and never cleaned. I have had many issues. The management keeps changing. My car has been towed unlawfully and they had to reimburse me the costs. My moblie home has mold and bed bugs. The manager said that it was too expensive for him to keep trying to fix the bedbug issue. He refuses to do anything about it. They were supposed to fix my refrigerator but it stil is leaking water. They are charging me large amounts of money for my water. They charge whatever they want for my water bill. I am disable and I had run in some issues were my rent was late this month. They changed the late payment due date without my knowledge. I recieved court papers. However, I paid the rent including late fees before the court date. It was a few days after I got the court papers. The management said that I still owe the $275 court cost. Why would I pay for court when we never went? My rent is already extremely high and the amount flucuates every month. I have paid between $1185 to $2200 for my rent. Please contact me as soon as possible to resolve the issue.

My husband, sons, and I moved into what we thought would be the perfect starter home for our little family of 4! It had just enough space and it was the first place that we could call our own! We actually had plans to switch over to buying after 6 months, but luckily the way things really are started to show before we made that mistake! When we moved in we were told that our house would be sprayed every 6 to 8 weeks and we get a notice about that often. Despite the supposed spraying schedule we ended up inheriting the neighbors roaches when they were evicted about 5 months in. I am 31 years old and have lived in all kinds of places and have never had roaches! At this point we were still under the impression that the were spraying frequently, so we spent all kinds of time and money treating the house on our own trying to get the problem under control. It wasn't until we had lived there for 10 months that I was home on a day that they were coming to spray and the guy told me that because of our animals they aren't allowed to spray our house! This means that our house had never been sprayed the entire time we lived there and we were never once notified that they were not able to spray due to our animals. So we made arrangements for my parents to keep the animals and we called the office to explain what had been happening and that they needed to get someone out to spray our house. The lady at the office said that she didn't know that they weren't able to spray if there were small animals and that she couldn't have them come spray until their next scheduled visit. We asked her for the name of the company that sprays, because the old office lady had them come spray our house for ants on random day that they were scheduled before we moved in. Also they should know that their technician is charging for services that he is not doing, but they would never tell us the company name so that I could contact them. She told us that they would be around to spray on July 23rd. Well July 23rd came and no one showed up so we called the office and asked them about it and the lady told us that they had already sprayed on the 20th. A few days later the maintenance man was in our house doing our gold key inspection and he asked what the white powder was around our house and when my husband told him that it was borax for the roaches. The guy informed us that borax doesn't work and that they have a spray that kills on contact that they use. My husband said that the lady at the front desk said that they sprayed on the 20th and he informed us that they only sprayed for bed bugs not roaches. So basically we were lied to several times in this process and all we wanted was for our house to be sprayed before we moved so that we would be less likely for them to move with us. Since we were so close to moving we called and asked for a cleaning check list. They told us that there wasn't one and that we just had to get our stuff out and make sure there were no damages. I asked if we had to shampoo the carpets and they said no. So after we got our stuff out I went ahead and cleaned the whole house before we called for our walk through. When we called they told us that we didn't need to be present for our walk through and that we could just turn the keys in and go. I was really uneasy about this entire process, so I took a video of the entire house before we locked it up for the last time. Now they are trying to say that they had to take half of our deposit to patch holes in the walls. We didn't have any holes in the walls. The only thing that was damaged was 5 of the blinds on one set were broke off at the ends. We had decided to just let that go and take what we were getting back, but that has been a whole other frustrating process in itself. We called to ask about how long it would take for the deposit and they hadn't even done the walk through. Then the next time we called they said that it takes 8 weeks so call back the beginning of September. We called mid august and the lady said that it was approved and we should be getting it. When we didn't get it a few days later we called and the next excuse was that it was returned even though we gave them our forwarding address and our mail from there was being forwarded to our new place. At this point my husband gave them our new address again and she said it was fixed and it would be here soon. The next week it didn't show, so we called back and she told us that she forgot to save the new address. My husband gave it to her again and she said that it was submitted and that she had it expedited and that it would be there the end of the week. When it was yet again not here my husband called again and she said that the check still hadn't been printed because they only print on Wednesdays, but that she would make sure that the lady printed it the next day. Then the lady was mysteriously out of the office on Wednesday. We still never got the check and the office here just blames it on the corporate office. I mean if the check has been returned to them then wouldn't it have already been printed? I am so frustrated with this community and I couldn't be happier that we moved! There were several leaks and plumbing issues that we called maintenance about and they never come to look at them or fix them. We were down to 1 toilet for 2 months until my husband and my dad just finally fixed it. We had several things stolen including a purse and a lawn mower and nothing was done about it. I have tried to be nice and just write these things off as oddities or coincidences, but now it has gone on for too long! They lie about everything and they are terrible about returning phone calls. Every time they have told us there were going to call us right back we have had to be the ones to return the call hours later or the next day!

I lived in Marnelle in Fayetteville GA as a single parent of 4, for a year and 8 months. I ended my contract on good terms and notified management that all of mine and my 4 kids belongings (4 beds, a washer and dryer, 1 couch and kitchen table along with a bunch of toys) and my childrens special keepsakes (ornaments and school pictures ) would be out by July 20th 2018. Well when I went to continue to get my belongings on July 18th 2018, everything was gone and a new lock. There was a lot of sentimental things in that mobile home that I will never see again and my kids and I are devastated! My sons new phone he got for his birthday was also in there. I have talked to management and left messages and no reply. I am wishing to get reimbursed at least the rest of my deposit they have and possibly more due to the fact that there was also mold in that house from water damage, that wad in there from before we moved into there and I made 7 reports on the issue and nothing was resolved. Please if you get a chance could somebody from corporate give me a call at their earliest convenience so we can negotiate on something for the heartache of my children and the loss of all our belongings. Thank you and have a good evening.
Crystalann Glaze
[protected].
1512 Hwy 54 W Lot 56A
Fayetteville Ga 30214