Menu
For Business Write a review File a complaint
YouTube Customer Service Phone, Email, Contacts

YouTube
Reviews and Complaints

www.youtube.com

Learn how the rating is calculated

4.3 20 Reviews 1220 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

YouTube Complaints 1220

ComplaintsBoard
T
10:37 pm EST

YouTube Being banned

I have been a supporter of Google for years. I have been banned from YouTube, not because of contravening their TOS, but they tell me it's because of my browsing habits. WTF? How does my Google browsing habits have ANYTHING to do with YouTube? Why do YOU, Google, monitor my searches? I'm a porn nut but no [censored]ing killer or pedophile. Everything I do is above board and legal and for YouTube to ban me for no obvious evidence that I crossed any line is DISGUSTING! Remove please the ban on YouTube or show me evidence of anything I've done wrong. I'll share the answer with "My Folks".

C. Todd Calhoun

Desired outcome: Remove the YouTube ban. I just want to add back Subscriptions I lost when YouTube banned me.

Read full review of YouTube
Hide full review
ComplaintsBoard
S
4:17 pm EST

YouTube YouTube employees

Four or more accounts being used by multiple YouTube employees to troll people who post comments.
They are F. Ardini, Ans Licht, Grant Munro, and Martin Johns.
I report them for trolling me, their trolling replies to my posts disappear, and are then immediately put back up. This tells me they are YouTube employees.
Their speech patterns change periodically, which tells me there is more than you one person using each account.

Desired outcome: Fire them.

Read full review of YouTube
Hide full review
ComplaintsBoard
C
1:35 pm EST

YouTube Ad for ETH giveaway

Here is the Link of Youtube Ad which is total scam and dont send eth on this address:
https://www.youtube.com/watch?v=cGcbTiPoKjM&list=TLPQMDYxMjIwMjEnNLG-5CuPrA&index=3

This ad shows some one-on-one conversation and asking you to double ETH by adding ad page on last couple of seconds.
It refers to this link : https://eth-info.net/ethgives

please do not send money/ETH as shown in website.

Read full review of YouTube
View 0 more photos
Hide full review
ComplaintsBoard
A
9:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube Shib event live

On 23/10/21 a video was put on called Shib event pro but now called Shib event live or even Get Shib, this included Elon Musk saying that if you put minimum if £1560 which was half of an ethereum over to them by Debit card then you will receive double back straight away to help boost the cryptocurrency. This is fraudulent and needs to be taken down off You tube, we have reported it to the police and action fraud but there must be many people taken in by this who will not see their money again. This should of been spotted straight away so you tube needs to take some responsibility for this being seen by all these people as was on for over a month and possibly longer before we even see it.

Desired outcome: Video removed, an apology and some sort of compensation for all the people that have lost their money.

Read full review of YouTube
Hide full review
ComplaintsBoard
T
1:21 pm EST

YouTube Content restrictions

Restricting content, including firearm magazines over 20 rounds and full auto fire, as well as language and speech restrictions, is absolutely unacceptable. I have been a paying member for years, but I will not pay for a service that does not deliver. The restrictions you have implemented have drastically lowered the quality of entertainment my favorite content creators are able to provide, which inevitably impacts their ability to generate revenue due to your restrictions driving away views. This has the potential to cause these creators to stop producing content entirely, leaving me (and many others) with no other option other than canceling my subscription to your services.

People should be able to make any content they choose. If some find it offensive, they don't have to watch it.

I understand that there is a political agenda at play here, and let's be honest, you're a behemoth company and me canceling my subscription isn't going to have much of an effect. The cancel culture that you promote so much is wrong and is not American. With how massive of a company you are, you could be a powerful supporter of free speech and freedom in general. Instead, you have chosen to support dictator-style propaganda influence and control.

If these restrictions are not removed by February of 2022, I will be canceling my subscription and never looking back. You had such a good thing, with so much potential to do good, and you've done this. It is shameful and immoral. This is not China. This is not Russia. This is America, and we should be free from communist censorship. Yet here we are, allowing an unnecessary, nonessential service dictate what we, as Americans, can and can't watch. Shame on you.

Desired outcome: Allow all language/speech including innuendos and "offensive" words, remove all restrictions from firearm content. Stop committing/promoting Constitutional violations.

Read full review of YouTube and 2 comments
Hide full review
2 comments
Add a comment
TheldrakisCS
TheldrakisCS
US
Nov 30, 2021 3:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

OP these restrictions you mentioned have been in place since before 2013 [that i actually paid attention to them existing]. Recently there has been allot of questionable content that has been on the platform for years that clashed with the rules [they skirted for unknown reasons. possibly no one who had issues with it didn't see it]. the reason some click is because of a catchy title or recently it is in the suggested content feed. those who have a issue thought by the title it was what they liked only to find it is offensive content. if you left its not because of the rules. you just feel that its not the place for your entertainment.

lost revenue? well that i attribute to the suggestion feed being merged with your notifications of new content your subscribed to. i have noticed i miss content from my subscriptions many times even months later i find I'm behind in some videos because they get drowned by suggested content [some i don't approve of].

K
K
Kev23
Stafford, England, Staffordshire, GB
Nov 30, 2021 3:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Why does YouTube allow animal torture videos?
Or ‘pay for clicks’ as they are called. Is it because you are making a lot of money from it?

Obscene

ComplaintsBoard
M
12:51 pm EST

YouTube Happy experiments channel

On this channel called Happy Experiments/Crushing Crunchy and Soft Things, the things that they do is rubbing off on small kids. Since my child has been watching this station he has been tearing up all of his toys by running over them as well as pouring his cereal on the floor and rolling over it just to hear the noise that it makes. We as parents can't afford to have our kids tearing up their toys are messing over their cereal just to hear that crunchy sound so therefore this station that is teaching our kids BAD HABITS, needs to be removed immediately. Your co-operation with this matter will be highly appreciated.

Sincerely,

Mary Thomas

Desired outcome: Discontinue this station.

Read full review of YouTube
Hide full review
ComplaintsBoard
D
12:41 pm EST

YouTube Removing the dislike button.

This complaint is written in the form of Satire and example.

(When there is no dislike)
I look forward to the videos that talk about how to burn down a city. It might get 300, 000 likes. I'll think yeah this is a good video.

I look forward to the video that talk about America being a rotten cesspool of racism, and hate funded by rich people. 400, 000 likes, well it must be true.

I look forward to the video that talks about how to manipulate women to have sex with you within a few hours of meeting. 500, 000 likes. Well this is awesome I guess it works.

(When there is a dislike button)
I look forward to the videos that talk about how to burn down a city. It might get 300, 000 likes, 2 million dislikes. Hmm maybe there are extremist groups trying to influence people

I look forward to the video that talk about America being a rotten cesspool of racism, and hate funded by rich people. 400, 000 likes, 3 million dislikes. I guess it's would be good to know why people are hating but it might inspire hate, good to know where that hate comes from.

I look forward to the video that talks about how to manipulate women to have sex with you within a few hours of meeting. 500, 000 likes 4 million dislikes. Whoa, there's a lot of men out there that want to manipulate women, good to understand their techniques.

Desired outcome: keep the dislike button

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
TheldrakisCS
TheldrakisCS
US
Dec 01, 2021 1:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

when i looked last night the dislike button still exists but the counter that tallies the dislikes is gone. you speak the truth without the dislike number visible we can not make a educated decision on if the content is good or bad.

i haven't seen what it looks like on the content creator side but helps them also in what content the viewers don't want to see. like if it is a you-tuber who plays games. [example] they might have say a skyrim video with 2mil likes [hidden is 10mil dislikes] and say a GTA video with 50k likes [hidden 4 dislikes]. how are they to know not to play skyrim in their next video if they cant see the dislikes?

ComplaintsBoard
B
11:03 pm EST

YouTube Verbally insultation/harassment

DATE OF BROADCASTING: 11/10/2021
URL :
CHANhttps://youtu.be/6Wua1W7YDOYNEL NAME: NAM QUAN TRUST

Starting at about minute 27 to the end of the video, the host and a guest speaker take turn to insult and harass my godfather, former Colonel Ngo, Van Dinh of South Vietnam, even though he is Not a public figure. Please review the video and let us know of your decision.

Desired outcome: PLEASE HAVE THE VIDEO REMOVED.

Read full review of YouTube
Hide full review
ComplaintsBoard
S
12:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube Verifying id

I have bee asked to verify my id because of age restrictions on a film i have already seen on youtube previously
I have had my yt account since 2005 and iam 63y I dont NOT have any ways that you request ie phone or passport as i have never been out of the uk
I should not be expected to prove my self to any one at my age
SORT out your mess.
Scot4u

Desired outcome: To view what i want without restrictions

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
TheldrakisCS
TheldrakisCS
US
Dec 01, 2021 1:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

blame the youtube account holders who allow their kids on the regular platform and not the youtube kids. they cant enforce the rule of keeping kids on youtube kids if they dont know if your letting your kids on the regular platform. they assume by how the complaints are worded that the kid "accidentally" sees the adult content when your watching youtube.

ComplaintsBoard
H
8:55 pm EST

YouTube Bring back the dislike button

We all understand that you desperately need Joe Biden to be very popular. We all understand that freedom of speech is dead. One of the last bastions of reality was seeing that dislike button and understanding just how many people realize that Build Back Better is really an attempt to break the back of the West and to funnel the wealth of the middle class directly to the wealthy, we get it. By removing the dislike button you are attempting to silence the public's right to have an opinion that differs from the one that you are clearly paid to have, you pandering, spineless [censored]. Dislike.

Desired outcome: Bring back the dislike button

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
TheldrakisCS
TheldrakisCS
US
Dec 01, 2021 2:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

while i dont fully agree with, the first part of your complaint up to "by removing", you are correct.

currently we cant have a opinion on content via the dislike button due to the number of dislikes being hidden. this is a disgrace to the name youtube and should not be allowed to continue.

ComplaintsBoard
V
11:17 pm EST

YouTube Conent

When you search in YouTube and press the . (Full stop button) lots of videos come up named with symbols I did not click on the videos to play them but it looks like they have very bad content which may be illegal! It Is very shocking and should not be allowed and reported to the authorities!

Read full review of YouTube
Hide full review
ComplaintsBoard
J
4:36 pm EST

YouTube Fraud from viewing a youtube blogger channel

I had been watching Jake Randall on U Tube and had commented asking for help securing a PS5. The next day I got an email from someone purporting to be Jake's friend and offered help. I also received an email from a person purporting to be Jake himself. I sadly fell for this and wired money which is gone. How did these people get my contact information off my simply being in that u tube channel? I have turned this over to the FBI and also financial crimes division at the Federal Reserve

Read full review of YouTube
Hide full review
ComplaintsBoard
H
7:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube Vilified freedom

You have wronged an excellent Youtuber. Vilified Freedom's content is highly edited, clean, and hosted by a true Christian. That matters. Please reinstitute his monetization?
This man works hard, puts out excellent content, is clean, and pokes legitimate fun at those of us who deserve it. In a sense, he provides an outlet for some of the frustration we've all felt when dealing with unruly, "rules for thee, not for me" individuals, people who refuse to mask up in private businesses, people who are foolish with police…we've all seen it. He tells truly corny jokes at the outset, and his editing is superb. He bleeps out foul language, and I think his content could be used by parents of Junior/High School students who want to show their kids how NOT to act when they get older. His message is crystal clear; don't act this way and bad things won't likely befall you.
That's great content! And he is a credit to YouTube! More than 90%, in my humble opinion.
Please, remonitize this man's work. It's deserved.

Thank you,
Bill Houchens
Donna TX
[protected]

Desired outcome: Reinstate his full monetization for all content, Frauditors, “Karen’s”, and others being dumb.

Read full review of YouTube
Hide full review
ComplaintsBoard
J
7:03 pm EST

YouTube Closed captioning

Every time I log into you tube, closed captioning is turned on. I go into the settings tab and I uncheck the box for closed captioning. Then I can continue to use youtube without it being a distraction. The problem is that it keeps turning itself back on every time I log back in.

I know google has been ignoring this issue, but I wanted to let everyone know. Google you are the worst at handling customer complaints! Your ignorance is astonishing! I will not even give you a one star rating. You people are trash! You do not deserve to operate this platform!

Read full review of YouTube
Hide full review
ComplaintsBoard
T
11:44 am EST

YouTube Youtube policies guidelines and procedures

a 90 restricted user who has been harassing myself my business and other victims. during this process which I have now taken legal action along with contacting the federal government and stopbullying.org I have extensive documentation proving gross negligence and the gross delay in response to my claims. 90 restricted user url {https://www.youtube.com/results?search_query=aboriginal+power} the user has taken the liberty to knowingly and willingly violate policies procedures and guidelines advertising and promoting a new channel to subscribers during this 90 restriction {https://www.youtube.com/channel/UC8oWnGC-BV2hRpdWFTL-00w/community} {https://www.youtube.com/results?search_query=the+big+aboriginal+power+news} {https://www.youtube.com/watch?v=gIEeXiDPHQg}
There are three other channels involved whom are also being included in my legal action

Desired outcome: termination of users accounts

Read full review of YouTube
Hide full review
ComplaintsBoard
N
2:14 am EDT

YouTube getvoltex.com

"Lower your power bills by up to 90%".

They're selling some gadget that cannot possibly reduce your power bills by 90%. Against the laws of physics.
Utter rubbish.

Why do Youtube and other sites carry these fraudulaent adverts?

Desired outcome: Getvoltex, UAB Commerce Core | Savanorių pr. 363, LT-51480 Kaunas

Read full review of YouTube
Hide full review
ComplaintsBoard
Z
11:12 pm EDT

YouTube Suspended account

In aug this year I uploaded a new music video of my own creation and authoring, to log back on to find my account suspended. No reason for it.

I have done nothing wrong on my account. All the work on my account being set up to run my utube mucis and guitar channel..

All the work on there I created from scratch

There was no reason to suspend my account.

I have been every say since 2-3 x a day truign to get back into my acount.

I hvae even filled in 50+ appeal forms for eachone to be completely ignored.

4 months is now long enough to get this soprted

Desired outcome: my youtube channel retuened with my content.

Read full review of YouTube
Hide full review
ComplaintsBoard
P
3:26 am EST

YouTube Advertising

Why do I have to watch TWO complete adverts when I log in, before I can watch even one Youtube video?
It's getting ridiculous, adverts between every video, usually two!

Desired outcome: Less advertising!!

Read full review of YouTube
Hide full review
ComplaintsBoard
M
3:44 pm EDT

YouTube Dirtbike lunatic; his videos

I have watched several of dirtbike lunatics videos. I am cycle rider as well and his videos are making the roads very dangerous for riders. In his videos he admittedly commits felonious criminal trespassing, unsafe riding, and when he is in the wrong he picks fights with the people who were in the right. His videos are making drivers hate riders which makes the roads very dangerous for every rider. He should be taken off of youtube. I intend to get every motorcycle club I know to complain about this. And some of these motorcycle clubs are very dangerous and intend to make sure his videos stop one way or another! This is not a threat from me in any way except legally and a warning to him and the people that put his videos up that there are a lot of riders very very pissed off and knowing these groups they probably wont do things the legal way. Dirtbike lunatic expects everyone else to drive by standards that he doesnt hold himself to. He rides between lanes of traffic and even when he has plenty of time to slow down and someone switches lanes he speeds up and is stupidly dangerous in 90 percent of his videos picking fights when he is the one in the wrong. If his videos dont come down I intend to file lawsuits. Please take this idiot rider down. He is endangering the lives of every rider. Look at the comments on his videos. I didnt see a good comment in any video and im not the only person he is making mad. Thank you

Desired outcome: I WANT HIS VIDEOS OFF OF YOUTUBE

Read full review of YouTube
Hide full review
ComplaintsBoard
U
7:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube Kim and Crafton Mrs Portland and Mommy Ramblings channels

Youtube would be advised to check out the content and behaviours of these channels They have been attacking other creators with false accusations and body shaming

Desired outcome: stop the name calling

Read full review of YouTube and 1 comment
Hide full review
1 comment
Add a comment
S
S
Squirmin Ermine
Gresham, US
Feb 15, 2023 4:10 am EST

Mommy Ramblings is a dangerous person. She doxes everyone that leaves her channel. She lies about other creators constantly. She got caught calling in a SWAT on herself. She creates robo calls into her channel on livestream that are CP about her teen sons. She even showed her dead dog on a livestream! She runs a 24 hour Zoom in which she slanders other creators and former subs. She goes real life on anyone that dares leave her channel. She files false police reports on people. Hundreds have left her channel cuz she goes dirty in the dark. She's a menace! You've been warned.

YouTube Reviews 0

Looks like YouTube has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent YouTube, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About YouTube

Screenshot YouTube
YouTube is a video sharing platform that has revolutionized the way people consume and share video content. It was founded in 2005 by three former PayPal employees and was later acquired by Google in 2006. Since then, it has grown to become the second largest search engine in the world, with over 2 billion monthly active users.

The platform allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to education and DIY tutorials. It has become a hub for creators, influencers, and brands to connect with their audiences and build communities around their content.

One of the key features of YouTube is its algorithm, which uses machine learning to recommend videos to users based on their viewing history and interests. This has made it easier for users to discover new content and for creators to reach new audiences.

YouTube has also become a major source of revenue for creators, with the platform offering various monetization options such as ads, sponsorships, and merchandise sales. This has led to the rise of a new generation of content creators who have turned their passion into a full-time career.

In recent years, YouTube has faced criticism for its handling of controversial content and its impact on mental health and well-being. However, the platform has taken steps to address these issues, such as implementing stricter community guidelines and providing resources for users to manage their screen time.

Overall, YouTube has had a profound impact on the way we consume and share video content, and it continues to be a major player in the digital landscape.
How to file a complaint about YouTube?

Here is the guide on how to file a complaint or review about YouTube on ComplaintsBoard.com:

1. Log in or create an account
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

Overview of YouTube complaint handling

YouTube reviews first appeared on Complaints Board on Sep 18, 2007. The latest review NFL and Base YouTube TV was posted on May 31, 2024. The latest complaint Russian Propaganda advocating cyber war and death was resolved on Mar 18, 2022. YouTube has an average consumer rating of 1 stars from 6507 reviews. YouTube has resolved 29 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
8453 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. YouTube Contacts

  2. YouTube phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 330-0100 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached YouTube by calling +1 (650) 253-0000 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 253-0000 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number 1 1 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number
    +1 (212) 843-8308
    +1 (212) 843-8308
    Click up if you have successfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (212) 843-8308 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number
    Staff Editor
    +1 (989) 725-8119
    +1 (989) 725-8119
    Click up if you have successfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (989) 725-8119 phone number Click down if you have unsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number
    Office Staff
    More phone numbers
  3. YouTube address
    901 Cherry Avenue, San Bruno, California, 94066, United States
  4. YouTube social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024
YouTube Category
YouTube is ranked 3 among 45 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.