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CB Credit Cards Review of *YouTube Mountain View CAUS
*YouTube Mountain View CAUS

*YouTube Mountain View CAUS review: Billing 95

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Author of the review
6:56 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been charged $43.80 for an unknown reason and would like to know how to resolve this. This is what I know,
Description: POS GOOGLE *YouTube Mountain View CAUS
Transaction Date: 4/15/2019 12:00 AM
Transaction Amount: $43.80
Check Number:
Debit or Credit: D
Host Transaction Code: 2326
Host Transaction #: a39ece11827658b59caa4644e0764ea09a3a3fe5

95 comments
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Mookkjj
US
Apr 27, 2019 8:11 pm EDT

They charged me up 400$ please let me know what you find out

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Bdawg82749
US
Jul 16, 2019 11:48 am EDT

Hey I had the same thing but it was monthly payment of 4.99 I found out it was due to my memberships to youtubers. Idk if you found this out already but I'm just doing my part to help

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Justin19841
US
Aug 12, 2019 7:42 pm EDT

Same here. Same description on billing but it's at random times. $2.00 here and $2.50 another time. I added all transactions up over the course of a few months and it's over $200! How can I stop this?

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Dusten
US
Aug 21, 2019 3:32 pm EDT

I had a 94.99 charge and from here and can not find it anywhere on my google account. If anyone has had success figuring this out please let me know.

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web crawler
US
Sep 09, 2019 5:24 pm EDT

they charged me 49.99 for what I still dont know

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Mary Sumner
US
Sep 22, 2019 4:18 pm EDT

I want to talk to a real person. Not that robot Chris.. I need charges removed. Not going to pay anything extra. My phone [protected]

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Delae76
US
Nov 01, 2019 3:57 pm EDT

Check your paid memberships under your Youtube settings . My son subscribed to a gaming channel and they charge $1.99/mo without knowing. I have been charged for the last 4 months. You can discontinue it from there also.

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Josh711
US
Nov 05, 2019 6:35 pm EST

They just charged me $3.11 for what?

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Marty Martorella
US
Dec 19, 2019 6:41 pm EST

Hi, I had the same problem and found this link https://support.google.com/pay/gethelp somehow I had gotten signed up for YouTube TV, I told them that I had not authorized it and they not only canceled the account but they are refunding me the money. I haven't gotten it yet, but I think that it will be put back into my bank account. I hope that this will help some of you!

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Heather Rago
US
Feb 20, 2020 11:17 am EST

I WOULD LIKÉ TO TALK TO A REAL PERSON IN REGARDS TO MY ACCOUNT. UNAUTHORIZED PAYMENTS AND WANT A REFUND IMMEDIATELY PLEASE.
[protected] HEATHER

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Paolo C
US
Apr 10, 2020 5:18 am EDT

Has anyone find out who this company is? I just got charged for $49.99 for what I thought was YouTube TV. Only to find out that Google's charges are named differently from these crooks. Abd I've had YouTube TV for 6 months now and this is the first time this happens. I've uploaded a screenshot of the charge for support.

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Izaiah Ethan Dãsilvãcostã
US
May 29, 2020 7:15 pm EDT

I have a $56.57 done on 5 /19 I dont know what this is I dont want it.

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LisaAL
US
May 31, 2020 11:14 pm EDT

Hi, I too have been charged $10.99/monthly for several months Without my authorization. . I thought it was something else, but I was wrong. I’m going to try that link that somebody posted earlier. This really is BS and they should be charged criminally. I wonder if some attorney would like to have this case as a class action law suit.
Good luck to all of us. I pray we all get our money back.
Bye, Lisa

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echirichetti
US
Jul 25, 2020 9:34 am EDT

why would I pay even a dollar for help in obtaining the 24.00 charged to my account. You already owe me the $192.00 and you think I would pay another $1.00 for you to obtain this back? And then another $49.00 every month after that? Do you think I am stupid?> I believe I will be getting a lawyer for this so please be ready for this action.

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bchancellor
Troy, US
Jul 28, 2020 4:57 pm EDT

I've been charged 60.99 for two months now. I have no idea what it is for. It's not the Youtube TV. That's 49.99. I've sent it to Google for investigation but haven't heard yet.

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bob ruppell
US
Aug 10, 2020 1:51 pm EDT

how do I get my money back from these sob's

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Vera Anderson
US
Aug 10, 2020 3:23 pm EDT

I downloaded this youtube mountain view Caus by mistake, Called and talked to someone and told them to cancel this. i see i have been billed for 69.05 on 8-3 20 please refund my money i do not wont this youtube site. thanks
VERA ANDERSON.

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Vera Anderson
US
Aug 10, 2020 5:50 pm EDT

This tv youtube mountain view was supposed to be 2 weeks free why was i charge $69.05 and how do i get my refund back.
YOUTUBE TV MOUNTAIN VIEW CA. PUL 4601 $69.05 DBIT PAYMENT

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Betty Cartwright
US
Sep 04, 2020 11:04 am EDT

I have 173 charges for this mountain view caus on bank card and I didn't make any of them they range from $36.55 — $1.00 draining around close to $800 dollars if anyone can help me

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Flor Soliz
US
Oct 12, 2020 9:33 pm EDT

Same with me I had over 200 charges and 1200 dollars gone in less than two hours

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Rob Wayne
US
Sep 23, 2020 9:45 pm EDT

Actually contact you attorney and have him file a fraud charge along with your credit card company and sue them and place charges, i did because youtube mountain is a straight up fraud

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Bill Patrick Lamanteer
US
Oct 30, 2020 8:33 pm EDT
Replying to comment of Rob Wayne

This company needs to be investigated & charged with fraud.

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sky311
US
Oct 16, 2020 9:26 am EDT

I just went into my youtube setting and it was a monthly fee for a channel. so i deactivated it.

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Tim Mccall
US
Oct 26, 2020 4:02 pm EDT

Yep, youtube mountain just got me for $257 just last night, multiple ranging from 0.00 as a test then 10 more charges from $1 to $45. WTF!

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Bill Patrick Lamanteer
US
Oct 30, 2020 10:14 am EDT

This company needs to be investigated. This is a felony.

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Bill Patrick Lamanteer
US
Oct 30, 2020 8:37 pm EDT

This company is illegally hacking into your identification & fraudly stealing funds from your private banking. Everyone needs to contact the FBI & file a complaint.

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Princess Tenegnework Aynalem Lawless
US
Nov 10, 2020 10:39 pm EST

Same thing with me. I will be reporting this to my bank in the (am) to get these unauthorized charges, REVERSED!

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Mark Ragucci
Nov 29, 2020 3:09 pm EST

as anyone figured this out, I have over 100 separate charges on my account and I don't even have google or you tube accounts.

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Cole420
Lewisburg, US
Dec 04, 2020 4:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged $24.00 for Google mountain view caus I would like to know why I'm being charged this every month

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Tippsy Spamoni
Worcester, US
Dec 15, 2020 1:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged 4.99 for no reason and absalutly no Authorization to do so how do i stop this and get a refund Google *youtube Memmountain View Caus? Dec 15 2020

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Lori Ledward
US
Dec 28, 2020 3:41 pm EST

I had this happen yesterday they got me for 13 withdrawals to Google*YouTube Mountain View CA. They took a total of $1, 233 from me before my bank alerted me all in the span of 2 hours.

It is a real service but it is scammers getting our info and purchasing these services. There is a special link you can go to for these exact charges.

https://support.google.com/youtube/answer/9346937?hl=en
or
Report unauthorized charges
If you see a charge on your card or bank statement for a digital purchase on YouTube that you didn't make, you can report the charges to our support team within 120 days of the transaction.

Step 1: Identify YouTube charges
All YouTube purchases will appear on your statement as GOOGLE*YouTube [service name]. For example, a YouTube Premium charge will appear as GOOGLE*YouTube Premium.

If the charge in question isn't in one of these formats, it didn't come from YouTube. Get in touch with your bank or card-issuer for more info.

Also, call and dispute these charges with your financial institution they will black your debit card and give you a new one and investigate. I still had my debit card in my own possession when this happened. HAD MY BANK SHRED IT THIS AFTERNOON!

GOOD LUCK

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Mark Haughey
Pittsburgh, Pennsylvania, US
Jan 05, 2021 7:40 am EST

To Whom it May Concern, I have been charged $11.00 for six months.Why was I charged and how do I stop future payments? Am I paying for something that I need?My email address is mfh232taylor@gmail.com and my phone number is [protected]

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Camille Whatley
US
Jan 25, 2021 2:03 pm EST

I hope this helps others on here... but I called Google and found out some of my charges were from my playing SLOT games and ordering a stupid treasure or extra coins.. (How dumb) But charges from Zhang Li and Google P (Pay) from Mountain View CA is for gaming via on-line apps. Google YouTube charge was for a downloadable audio book.
I am on the phone with google now and they were very helpful - please call and get peace of mind for yourself - [protected] or go to https://support.google.com/pay/gethelp. My case is solved! Whew! - C. Whatley

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Ewald Moseler
US
Jan 28, 2021 2:58 pm EST

Is there a phone # to contact GOOGLE *YouTubeP Mountain ViewCA? I get charged every month and don't know what it is for?

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Tinamarie Bagley
US
May 26, 2021 9:50 am EDT

I do too, $9.99, and I don’t know what it’s for either!

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Elvis1369
Roscoe, US
Jul 16, 2022 10:29 am EDT

9.99 for ME too... I THINK it is for amazon MUSIC or YouTube Premium... guess'n tho.

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Larry Remaly
US
Mar 07, 2021 9:20 pm EST

I've been charged $11.99 on my account. for what? Please refund my money ASAP. Thank you.

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Gail Sumey Wilson
US
Apr 20, 2021 11:30 am EDT

04/19/2021
Description: DDA PURCHASE [protected] GOOGLE *YOUTUBE VIDEOS MOUNTAIN VIEWCA USA [protected].50.09
In-process
Amount: $14.99
Transaction type: WITHDRAWAL

This is what showed up on my checking account this morning. Please issue a credit ASAP. How did you get my info to be able to take possession of my money from my account. My email - pgwilson424@hotmail.com Hope to hear from you soon so no other actions will need to be taken.

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Bud Matheney
US
May 11, 2021 9:28 am EDT

Did you ever get refunded? If so please let me know what you did so I can do the same ty

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Matt Steele
US
Apr 30, 2021 11:44 pm EDT

I was charged five times for $5 each from this google Youtube super mountain view CAUS. I did not authorize this and demand that money be reimbursed asap. Google needs to fix this issue.

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Mpeters020
US
Oct 04, 2021 12:56 pm EDT

This just happened to me today. How did you resolve it

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Ivelisse S
US
May 06, 2021 8:50 pm EDT

Who is this people..

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Mohammed070
Gombi, NG
May 17, 2021 6:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They charge me $53 dollars I don't know for what

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sophia wertz
US
May 23, 2021 12:30 pm EDT

How do I tell this information to? On May 22, 2021, my bank text me noting unusual activity on Visa Credit Card for $50.00 at Google *YOUTUBE SUPER, MOUNTAIN VIEW, CA. Can I get a refund please? I have an overdraft now because I only had $58 and now I have $8.

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DLA2
US
May 31, 2021 9:04 am EDT

out of nowhere this charge for 20. came out of my checking account from youtube mountain view. Criminals stealing money and personal information.
I am writing for a full refund of all that has been stolen from my account immediately.

Angry,
Diana

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Gina Juarez
US
Jul 03, 2021 6:37 pm EDT

I need my money back 🙁I have no job and have to pay for something that is not mine ☹️

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Gina Juarez
US
Jul 03, 2021 6:38 pm EDT

I was charge $14.99 Ans I need it back, please I have no job and I need my $15 back