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Zain Group

Zain Group review: deactivation of service 62

P
Author of the review
8:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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Sir,

I am getting sms on a weekly basis from a number 759210. The coontent of the message is Download from the link http://http//193.126.233.67/iac/m3?sti=976&sub=177182850

As soon as message is recieved 05 SAR gets recieved from my account. I dont want this service. Please help me to deactivate this servie.I am fed up calling Customer care of ZAIN were no favorable action was there from their side

My moblie number is 00966 [protected]

regards

NASEEB

62 comments
Add a comment
R
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Rahimkka
SA
Oct 27, 2011 5:56 am EDT

I have also exactly the same problem... how to solve it ? Please update [protected] - Rahim

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Jiejie23
SA
Jun 23, 2019 4:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Rahimkka

Kindly help how to deactivate the mysterious tricks services in Zain everytime I put a load they deduct to my load balance Nd I received that message

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balaji.pscl
SA
Nov 09, 2011 7:27 am EST

hello sir,

this is my phone number #[protected] i recieved one message . that is for ring tones ./ every week it will takes 5 sar . please stop ommediatly

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zain deduction
SA
Apr 22, 2013 12:43 pm EDT

Sir,

I am getting sms on a weekly basis (Title FUNVSTRAW).The content of the message is Download from the link http://corellinet.beezz.com:8080/sms/sadl.php?id=34822811.
As soon as the message is received, 05 SAR deducted from my account. I don't want this service. Please help me to deactivate this service. I am fed up calling Customer care of ZAIN were no favorable action from there from their side

My moblie number is 00966 [protected]

regards
ANIL

P
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Pradip Khanal
US
Jun 21, 2017 5:52 am EDT

Same problems me how to dactives

A
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Asif gul
SA
Apr 14, 2014 3:08 pm EDT

Dear Sir,
Hope you are doing well,
I am facing the same problem by getting sms on weekly Basis and it received 2SR on each sms,
Please kindly deactivate Or unsubscribe the problem.
Thanks,
ASIFULLAH KHAN
[protected].

H
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hamzafarooqui
SA
Sep 19, 2014 9:38 am EDT

Hi ihave also recieved message from it please unsubscribe me from every service

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jeevan chhetry
NP
Jul 18, 2015 5:47 am EDT

I'm really sorry..
I don't know what is happening here with my sim card. When I recharge 10/20 SAR in my mobile after 1 hour if I check my main balance it is 0:00... I don't know why? Please.. I don't want any especial service of zain sim card without regular phone call & sms... kindly requested to you deactivate this service... Please...
[protected]

K
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Kasimkhn
SA
Jul 22, 2015 10:11 pm EDT

I have also recive msg callertune and other service weekly lost mony 10 ryal please deactivat all service

K
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Kasimkhn
SA
Jul 22, 2015 10:13 pm EDT

My nmbr [protected]

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mpmhaneefa
US
Mar 16, 2016 12:39 am EDT

Good Morning Sir,
I don't know what is happening here with my sim card. When I recharge 10/20 SAR in my mobile after 1 hour if I check my main balance it is 0:00... I don't know why? Please.. I don't want any special service of zain sim card without regular phone call & sms... kindly requested to you deactivate this service... Please...
[protected]

M
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Manjil
SA
Apr 08, 2016 10:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Salam walikom.I want to deactivate my caller tune so please can u send me the code that how I deactivate my caller tune..my no.[protected]

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noronissa
US
Apr 09, 2016 7:18 am EDT

Pls...help me deactivate any subscription because unfortunately my friend dialed a number and then 6 to 5 SAR are being remove or deducted from me pls...HELP!
my phone number is [protected] -zain

S
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Salman A M
SA
Jun 21, 2016 8:05 pm EDT

Dear Sir,
Hope you are doing well. I am facing the same problem Please kindly deactivate and unsubscribe me from all subscribes with Zain and solve the problem.
Thanks,
AliAkbar Choudhary
[protected]

K
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KamranSalafi
SA
Jul 12, 2016 1:54 pm EDT

Sir!
Please deactivate RBT from my number immediately. Thanks! [protected]

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Waquar Mohammed
US
Jul 14, 2016 9:03 am EDT

I have been facing the similar problems as mentioned by the other customers. I recharge for a day and within hours my balance is zero. I have no idea how I i subscribed to the caller tune and this is causing a bad impression on your customer. Please rectify. BTW my number is +[protected]

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Rashid S Khan
SA
Aug 19, 2016 5:50 am EDT

Salam Sir,
I don't know what is happening here with my sim card. When I recharge 10/20 SAR in my mobile after 1 hour if I check my main balance it is 0:00... I don't know why? Please.. I don't want any special service of zain sim card
I am getting sms on a weekly basis from a number 759210. The coontent of the message is Download from the link http://http//193.126.233.67/iac/m3?sti=976&sub=177182850
As soon as message is recieved 05 SAR gets recieved from my account. I dont want this service.
My No. [protected].

M
M
Muthu098346
SA
Sep 15, 2016 3:11 am EDT

I'm really sorry..
I don't know what is happening here with my sim card. When I recharge 10/20 SAR in my mobile after 1 hour if I check my main balance it is 0:00... I don't know why? Please.. I don't want any especial service of zain sim card without regular phone call & sms... kindly requested to you deactivate this service... Please...
[protected]

F
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francis manipis
US
Nov 06, 2016 7:06 pm EST

I have also same problem to mysterious trick please stop

My number is [protected]

B
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bhanubhakta sharma
US
Nov 12, 2016 1:36 am EST

I'm really sorry..
I don't know what is happening here with my sim card. When I recharge 10/20 SAR in my mobile after 1 hour if I check my main balance it is 0:00... I don't know why? Please.. I don't want any especial service of zain sim card without regular phone call & sms... kindly requested to you deactivate this service... Please...my mob no [protected]

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Waheed92
US
Nov 19, 2016 10:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am also facing similar problem. Everytime I receive messages about Mysterious Tricks. Please stop this service as it consume all my credit. I do not need any additional services from Zain other than regular call & sms service. So plz deactivate these additional services

My number is [protected]

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Tinttu
US
Nov 23, 2016 9:57 pm EST

hai sir
I have getting SMS for All days (www.alriyadh.com/1549889 from706756)Tomuch SAR deducted from my account I don't want this service PLEASE HELP ME TO DEACTIVATE THIS SERVICE... PLZZZZZZ...
MY NUMBER:[protected]

D
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Dipendra Thapa
US
Nov 27, 2016 12:15 am EST

dear sir,

in my no. every day some amount has been deducted. i don't know how it is happening. if some extra services are activated pls. deactivate all extra services. my no [protected]

S
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shaik.021
SA
Nov 29, 2016 1:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i am getting Mysterious tricks messages daily from this number 701147.can you please help me to deactivate this and all unnecessary services...
My Mobile number is - [protected] (zain)

Q
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qais
US
Dec 16, 2016 12:05 pm EST
Replying to comment of shaik.021

same thing is happening with my number as well, any luck ? were you able to get rid of it? kindly share the deactivation code if yes.

T
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TenzingJ Tamang
US
Nov 30, 2016 8:20 pm EST

Please deactivate any services that are activated in my number because everyday it cost money.
Thank you
Tenzing Tamang ([protected])

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Mak100
US
Dec 01, 2016 11:30 pm EST

Pls...help me to deactivate any subscription because unfortunately whenever i upload my balance 30 % of balance are being remove or deducted from me pls...HELP!
my phone number is [protected]-zain (Adeel)

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Elena Camposano
US
Dec 30, 2016 9:35 pm EST

hello sir,
i just want to deactivate my unlimited calls and sms, because everytime i recharge its automatically deduct in my recharge. can u pls give me an information on how i will deactivate this my number is [protected]

S
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syedcf
US
Jan 15, 2017 9:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please deactivate any services that are activated in my number because whenever i recharge, the balance will be zero after few minutes.

my no: [protected]

R
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Raja khan
US
Feb 19, 2017 12:28 am EST

Dear Sir,
Please deactivate RBT from my number immediately. Thanks! [protected]

Y
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Yasir Muhammad
US
Apr 05, 2017 12:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sir
Kindly deactivat linkedin service on my zain number
My number [protected]

F
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Faraz Ahmed Khan
US
Apr 15, 2017 12:28 am EDT

I want to deactivate service coming through no 767025 please deactivate this service, my no is [protected]

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Johaira colangcag
SA
Apr 15, 2017 4:18 am EDT

Please sir I'm also suffer from when I just bought the reload card and a few minutes later my 20 riyals is already gone PLEASE DEACTIVATE IT! My phone number is : [protected]

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Mati Ur Rehman
US
Apr 17, 2017 3:14 pm EDT

Please deactivate any services that are activated in my number because whenever i recharge, the balance will b v low after few minutes.
my no is [protected]

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attariqadri
US
Apr 20, 2017 6:18 am EDT

Dear all,
Please follow these steps to unsubscribe like that services from Zain KSA.

1> go to http://zstore.sa.zain.com/store/web/portalone
2> Creat a profile and log in
3> after loged in, go to the My Service Library (that option can be found your upper right corner when you click on your profile name.)
4> in this section you can find active services and unsubscribe them by clicking unsubscribe button in front of each service name.

Thanks

M
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MohanKumar Paraprath
SA
Apr 27, 2017 2:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir,
I don't know what is happening with my Zain sim card. Weekly 5 SR is deducting from account. How can I deactivate this?

S
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ssathru
SA
Jun 11, 2017 6:01 am EDT

Dear sir
I have getting daily smsfrom 703513( Health Tips) I don't want this service please help to deactivate this service...

MY NUMBER:[protected]

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Pradip Khanal
US
Jun 21, 2017 4:31 pm EDT

Sir
I have recived download link massage service .I don't want this service please deactive this service in my number .
My number [protected].
Thank you sir.

P
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Pradip Khanal
US
Jun 21, 2017 4:40 pm EDT

Dear sir
I have recived download link massage service I don't want this service please sir deactive this service in my number.
My number [protected].
thank you sir

T
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tarique anjum
US
Jul 03, 2017 7:47 am EDT

sir
I dont know which services is activated on my zain no which leads to 5 SAR deduction every day from my balance.
so i request you please deactivate all services which is by mistake activated. thanks..
My Mob- No-[protected]

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Jayaram Ganesan
US
Jul 25, 2017 11:19 pm EDT

Hi, I have been facing the problem of activation of offers automatically by Zain when an SMS is received without asking for my consent. However I tried with the customer care to deactivate them almost everytime. I don't understand how Zain is activating a service without being requested by the customer and a certain amount of money starts getting deducted from the customers account. This is not FAIR and should be STOPPED with immediate effect. Any offer thrown to the customer should be at the choice of the customer to activate or not and it should not get activated just by opening the message. Zain should change this policy. Also with any marketing/promo SMS, you should mention how to deactivate an offer if the customer do not need it any more.

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meechzz
SA
Aug 03, 2017 12:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

dear sir...
how to delete other sim number who uses my finger print and iqama number..hope you could my problem...
my nhmber is [protected]
thank you...

S
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Shawqi Habash
US
Aug 19, 2017 5:21 am EDT

Same here I am receiving a n SMS from 708278. It is taking 5 SAR from me please remove it my number is
[protected]

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    Jordan
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  3. Zain Group emails
  4. Zain Group address
    Airport Road, Shuwaikh, PO Box 22244, Safat, 13083, Kuwait
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Zain Group Category
Zain Group is ranked 33 among 346 companies in the Telecommunications category