Zayo Group’s earns a 1.0-star rating from 1 reviews, showing that the majority of telecommunications clients are dissatisfied with network solutions.
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Phone Service
I run a Healthcare Facility in Sweetser Indiana. Prefix 384 phone service.
Sweetser Phone Company is our provider.
Our phone lines are out 4 times per month. We run a healthcare facility with lives at stake. Zayo is the line provider to Sweetser Phone Co. Zayo is not providing us with consistent phone connections, which puts our patients health and safety at risk. We are not able to use cell phones at our reception area. We have to have business lines/extensions. This has gone on for over a year. Sweetser Phone Company always says there is nothing they can do, it is Zayo's issue?
Desired outcome: We have to have a workaround phone system to handle 911 events. Zayo needs to identify why all phones with 384 prefix goes out twice a month.
Is Zayo Group Legit?
Zayo Group earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Zayo Group. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Zayo Group's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Zayo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Zayo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Zayo Group as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Zayo Group and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Zayo Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Zayo Group. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Zayo Group Reviews 0
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Overview of Zayo Group complaint handling
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Zayo Group Contacts
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Zayo Group phone numbers+1 (866) 364-6033+1 (866) 364-6033Click up if you have successfully reached Zayo Group by calling +1 (866) 364-6033 phone number 0 0 users reported that they have successfully reached Zayo Group by calling +1 (866) 364-6033 phone number Click down if you have unsuccessfully reached Zayo Group by calling +1 (866) 364-6033 phone number 0 0 users reported that they have UNsuccessfully reached Zayo Group by calling +1 (866) 364-6033 phone numberUSA+44 20 7220 3800+44 20 7220 3800Click up if you have successfully reached Zayo Group by calling +44 20 7220 3800 phone number 0 0 users reported that they have successfully reached Zayo Group by calling +44 20 7220 3800 phone number Click down if you have unsuccessfully reached Zayo Group by calling +44 20 7220 3800 phone number 0 0 users reported that they have UNsuccessfully reached Zayo Group by calling +44 20 7220 3800 phone numberUnited Kingdom+33 1 4997 0740+33 1 4997 0740Click up if you have successfully reached Zayo Group by calling +33 1 4997 0740 phone number 0 0 users reported that they have successfully reached Zayo Group by calling +33 1 4997 0740 phone number Click down if you have unsuccessfully reached Zayo Group by calling +33 1 4997 0740 phone number 0 0 users reported that they have UNsuccessfully reached Zayo Group by calling +33 1 4997 0740 phone numberFrance
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Zayo Group emailssales@zayo.com100%Confidence score: 100%Supportsteve.finnerty@zayo.com94%Confidence score: 94%bsever@zayo.com94%Confidence score: 94%communication
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Zayo Group address1805 29th St, Boulder, Colorado, 80301, United States
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Zayo Group social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Zayo Group contacts
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