Buyer beware if you order anything from the company Zolucky. This company is dishonest and should be put out of business. I placed an order with Zolucky for $127.97 on 12/18/2021. When I received my order, not one item was as pictured or described. The 2 piece lounge outfit was way too small and I ordered based on their size chart. The size 8 shoes fit more like a size 6. One shirt I received I didn’t recognize at all. Finally I realized it was supposed to be the cute embroidered sweater I thought I ordered. Instead it was a cheap nylon printed top. The tunic top I ordered fit more like a maxi dress. I also received and was charged for 2 of these, when I only ordered 1.
I immediately contacted the company to report that I wanted to return my items for a refund. Zolucky tried to offer me a 15% refund and said I could keep the items. When I refused, they said I had to return the items at my expense to China even though my package from Zolucky listed the return warehouse in NY. I immediately mailed the Zolucky package to China at my expense of $77.25. Unfortunately, 10 days later I noted my package was stuck at the China boarder. The China boarder was closed due to COVID-19 and this scam of a company knew it. My package sat at the China boarder for months and then was returned back to me mid November 2022. To make things worse PayPal did nothing to help me fight this unethical company. I tried to file a claim through BBB, but Zolucky would not answer the claim. Since Zolucky is not a member of the BB they couldn’t make Zolucky respond. Once again, Buyer Beware…Stay away from Zolucky.
Desired outcome: Money refunded
