Zumba
Reviews and Complaints

Zumba is a company that I have had some trouble with when it comes to refunds. It seems like they don't really care about their customers until 30 days have passed since they received the items. I have been trying to get refunds for over a month now, and all they keep telling me is that they are "looking into the issue". I have asked to speak to a supervisor, but they always tell me that the supervisor is unavailable and will call me back. But guess what? I never get a call back.

After calling them 5 or 6 times, I finally received an email about my refunds. They told me that I didn't return an item for one of my orders, but I know for a fact that I returned everything that I said I would. For the other refund order, they only gave me a refund for one item out of nine. What's even stranger is that they gave me a refund for an item that I returned three days after they received it. I am owed over $400, and I have been a Zumba Instructor for 12 years. It's really disappointing to see how they treat their instructors.

Zumba, shame on you for treating your customers and instructors like this. It's really unacceptable. I hope that they can improve their customer service in the future, because this experience has really left a bad taste in my mouth.

I gotta say, I was a big fan of Zumba, but man oh man, their customer service is straight up the worst I've ever dealt with.

So, I had to cancel a training session and I've been trying to get my refund for what feels like forever. I've had to contact them ELEVEN times just to get my money back. ELEVEN TIMES! Can you believe that?

At first, they told me that my money was refunded and that it would be in my bank account in 5 to 7 days. But then, when I contacted them again, they said it would take another 7 days! And get this, after FOUR WEEKS, they finally asked me for my bank details so they could process my payment. Like, what the heck? They straight up lied to me for weeks about my money coming back to me!

I'm so mad about their service, I've never seen anything as bad as this. They're so quick to take your money, but when it comes to giving it back, it's like pulling teeth! They already have all my bank and PayPal info, so why did they need to ask me for it again? And if they did need it, why didn't they ask me in the first place?

Sorry for going off, but seriously, their business etiquette and customer care is just plain awful. And I tried to be patient and reasonable with them, but it's like they just don't care.

I had a really bad experience with Zumba's customer service. I was excited to buy some clothes during their big clearance sale, but when I received them, none of the shirts fit me. They were way too big! So, I went through their return process online and sent the items back. But, when I talked to them, they told me that I couldn't return anything because of the sale. I don't remember seeing anything about this when I made my purchase.

On their website, it says that they want 100% satisfaction and that they will refund the full amount for all purchases as long as the returns are received within 30 days. It seems like it shouldn't be a problem, and there's nothing on this page that says this doesn't apply to sales. So, it's kind of shady. When I called them, they wouldn't do anything to help me. I will basically lose out on about $50, or I can pay $8.25 in shipping for them to send the items back. They even suggested that I try to sell the clothes! What kind of company does that?

I've had better experiences with other businesses. Most of them will give you your money back no questions asked, or at least do an exchange or offer credit. Also, it's not easy to find their phone number. You have to click on "Support Hours" to get it. Don't bother clicking on "Contact Us," because it only lets you write an email.

Overall, I'm really disappointed with Zumba's customer service. They clearly don't care about their customers, and they're not very transparent about their return policy. I won't be buying from them again.

I gotta say, I wasn't too impressed with Zumba. I mean, sure, if you're just starting out and need some extra help, go ahead and sign up for the ZIN membership. But for me, it was a total waste of time and money. They practically forced me to sign up for it, along with the Zumba Instructor certification and training. And when I tried to get a refund, they wouldn't budge for months. I had to file a credit card dispute just to get my money back.

From what I remember (and it's been a few years), you need the ZIN membership to teach Zumba. Otherwise, you have to renew your training every year. And as someone who only wanted to teach a couple times a week, it just wasn't worth it. Plus, I used to be a performer, so I felt like I was wasting my time and energy.

Honestly, I wish I had done more research before signing up. There are so many legalities, fees, and membership options to consider. And while Zumba has a great culture and vibe, the company itself is pretty inflexible. It felt like they just wanted my money, and didn't really care about my experience as a customer.

But here's the thing: you don't need to rely on a big, fancy company to become a great Zumba instructor. If you believe in yourself and your abilities, you can do it! It's all about practice, feedback, and guidance. So be bold, resourceful, and creative. Don't let anyone tell you that you need to pay for a title or a certification. Just keep moving, keep teaching, and keep improving. You got this!

I totally agree with the previous review about Zumba. I had a similar experience with the Zumba corporation's treatment of its instructors. I attended a Basic 1 class to get CEU credits as I'm already working as a certified fitness instructor. My instructor, April Smith, was really pushy about the ZIN membership. She sent multiple emails and spent at least an hour talking about how great the membership was. I paid close to $300 to attend the 8-hour class, and I felt like I was being pressured into buying the membership.

I finally gave in and bought a ZIN membership, thinking that I could cancel it after one month. But when I called to cancel my membership, the customer service representative was really pushy. He tried to convince me to keep my membership and even gave me some recommendations. When he realized that I wasn't going to renew, he told me that I had to commit to a six-month ZIN membership. He said it was prominently written and stated everywhere, but I couldn't find it anywhere on their website. It was buried in the FAQs, and I had to scour the site to find it.

I felt like I was being scammed, and I would never recommend Zumba or ZIN to any trustworthy instructor. It's a really sleazy and underhanded way to scam people for months at a time. I think Zumba should be more transparent about their membership policies and not pressure people into buying something they don't want. It's not fair to the instructors who are just trying to get some CEU credits and improve their skills.

I gotta say, I was pretty disappointed with my experience with Zumba.com. I mean, I was excited to try them out because my instructor gave me a sweet $30 off coupon, but dang, their prices are steep! So, I found a pair of pants that I was totally in love with and ordered them in a Large based on the sizing chart. When they arrived, I was so pumped to try them on... but they were WAY too big. Like, not even a little bit big, but a lot too big. I was super bummed because I couldn't exchange them for a smaller size, even though I ordered online and couldn't try them on beforehand. I mean, seriously, what kind of online clothing store doesn't allow size exchanges? It's pretty ridiculous if you ask me.

So, the only option they gave me was to return the pants for a refund (which takes over a month, by the way) and then buy the Medium at full price since my coupon was no longer valid. Like, what the heck? That's not a solution, that's just a hassle. And to top it off, the guy I talked to on the phone suggested I give the too-big pants to a friend who's also into Zumba. Um, excuse me? That's not a solution either. I was so frustrated with the whole thing and told him I was highly unsatisfied. He said he hoped they could change my mind in the future, but honestly, I doubt it.

All I wanted was a simple size exchange, but apparently that's too much to ask for. It's a shame because I really did love those pants, but I guess I'll have to find something else from a different store.

Be warned, folks! If you're thinking about signing up for Zumba, make sure you know what you're getting into. I've been teaching Zumba for 5 years now, and while I love the workout and the community, I've had some serious issues with the Zumba Instructor Network (ZIN) membership.

First of all, let me say that I signed up for ZIN because I couldn't find a training before my license was up for renewal. It seemed like a good deal at the time - $40 a month for access to new music and choreography every 2 months, plus the ability to keep my license without attending the 8 hour training every year. But let me tell you, it was not worth it.

For starters, the music they send is terrible. I always had to spend extra money buying music because I couldn't use the stuff they sent. And when I tried to cancel my membership, they made it incredibly difficult. They asked me all sorts of personal questions and tried to convince me not to cancel, even though I told them I wasn't interested in teaching anymore. Then they told me I couldn't cancel until I paid the upcoming month, even though their website clearly says you can cancel before the end of the month to avoid being charged for the next month.

I tried to cancel 10 days before the end of the month, but they still refused to cancel my membership. They gave me all sorts of excuses, like I had to pay for at least a year before I could cancel (which is a lie - their website says you only need to pay for 6 months). I had already paid for 10 months at that point, even though I had stopped teaching 3 months before.

It was a nightmare. They made me late for work and still refused to cancel my membership. I finally hung up the phone and decided to cut my losses. Luckily, I was paying for it with a prepaid card, so they won't see another dime from me.

So, if you're thinking about signing up for ZIN, make sure you know what you're getting into. The workout is great, but the membership is a mess.

I gotta say, I'm not a fan of zumba.com. I mean, seriously, don't even bother trying to buy anything from them. Their customer service is like non-existent, man. If you wanna get some clothes from their site, you gotta pay for the postage and stuff, and get this, they're not even based in the UK! They're in the Netherlands! And get this, if the clothes don't fit, you gotta pay again to send it back and then pay AGAIN to get the right size. No exchanges, no refunds, no nothing. They just tell you that you agreed to their terms and conditions. Like, what kind of BS is that?

And don't even get me started on their instructor training course. It's like, what, ?250 for a one-day course in some random primary school in Kingston? And get this, there's no A/C and the toilets are like, gross. And they don't even give you any refreshments, man. You gotta bring your own water bottle and refill it with tap water in the hall. And get this, you gotta print your own manual and certificate of completion at home. Like, what kind of cheap-[censored] operation is this?

And don't even think about trying to reschedule the training. I was feeling like crap with a nasty cold and they wanted me to pay over ?100 to reschedule. Like, are you kidding me? Same venue, same instructor, just one month later and they wanna charge me another ?100? And get this, the instructor is like, pushing you to join their ZIN network, which is just another way for them to make more money. It's like, they don't care about you, man. They just want your money.

So yeah, my advice is to stay away from zumba.com. Don't buy their clothes, don't take their training. It's just not worth it, man.

Zumba.com has been charging a hefty fee of over $47 per month, and even more, for their membership to continue teaching using the Zumba name and logo. As an instructor, I was devastated when I lost all of my classes in just one day. Despite the pandemic being at its worst last year, they never gave us a discount or offered any assistance program that was easy to access. Instead, they required all of the gyms we worked at to provide proof of employment, which was not feasible for many of us.

It was not fair for them to keep sending out ads for us to buy merchandise even though they knew we weren't teaching due to the global closure of gyms. I tried to cancel my membership with them in October 2020, but they charged me for November 2020 without my consent. I let it go until they charged me for December 2020 and put my account in the negative. They refused to give me a refund, so my bank had to intervene and refund my money.

I have always loved teaching Zumba, and Beto Perez was my hero. However, it was disheartening to see him getting richer while we were struggling to make ends meet during a deadly virus outbreak. Zumba.com never offered us a suspension option, and if we canceled, we had to pay $175 to rejoin, even though we had spent thousands making them millions. They never offered any stress-free considerations, even though the country was on lockdown, and I taught for free until October 2020, paying for a Zoom membership to do so.

When they finally had a platform for us to use, it was so complicated for me and my students that I lost a lot of them due to poor streaming quality. They never reimbursed me for the two months, and now they are making me pay $175 to return as a ZIN. It is clear that they are not about helping their members or subscribers, but only about profit. It is disappointing to see a company that I once admired become so greedy and uncaring.

So, I gotta say, I had a bit of a rough time with Zumba. I made a mistake with my shipping address when I bought something from them, and it's been a real pain trying to get it fixed. I've called them and UPS so many times, I feel like I'm going in circles.

Here's what happened: I recently moved to a new town, and I used PayPal to pay for my Zumba purchase. I thought I had deleted my old address, but I guess I didn't, because that's where they tried to ship my order. I realized my mistake right away and tried to change the shipping info, but Zumba told me it was too late. They said once an order is placed, they can't cancel it or change the shipping address. So they sent me to UPS to try to fix it with them.

But UPS couldn't help me either. They said they needed the tracking info, which I didn't have yet. So I went back to Zumba, and they told me UPS should be able to change it without the tracking info. It's been a real circus, let me tell you.

I've made so many calls to both Zumba and UPS, and it's been a real headache. I feel like I might never get my shipment because of a mistake that could have been easily fixed with any other online seller. And apparently, this kind of thing happens to Zumba customers all the time! If they know that, they should have a better system in place to help people fix their mistakes.

Anyway, I'm still waiting to see if my shipment will ever arrive. Fingers crossed!

My membership was cancelled due to non payment- my bank had done a chargeback which I never knew anything about. I was unaware there was an issue until I received notice that my membership of 3 years has been cancelled. I emailed as soon as I received notice, I offered my debit card details to take payment but was told they would have to speak with me. I'm in China (expensive call charges) and asked why we couldn't just resolve by email, they were adamant we couldn't. They offered to call me but said they couldn't get through (nobody else has an issue calling me here?!). Now I have emailed 3 times asking for a resolution and I have received no reply so I will assume they are so successful that 1 membership fee doesn't mean anything to them. I won't use the Zumba brand anymore and will teach using my Clubbercise qualification instead. Any new instructors looking for an ETM career would be advised to think about whether you want costly membership for nothing.

I signed up for Zumba instructor training and paid the fee upfront on Sun, May 7, 10:30 AM. I received an email confirmation. The email doesn't say how long I have to complete the training so I thought it was unlimited. I injured myself and needed to cancel. I called, left VM's, emailed [protected]@zumba.com and finally received a confirmation email with an incident #. I waited on hold with Zumba.com for over 2.5 hours, then when reaching an agent was informed there were no cancellation agents available to cancel my membership. I was then billed an additional $43.96 after 6 weeks. When I signed up I received an email from the local ZIn instructor assigned to me stating I had 2 months to finish training and to hurry up! I have now been charged the initial fee and an additional $43.97 as an automatic deduction after only 6 weeks. I was told by customer service I'll be charged every month for $43.97 until I complete the training. This is after I wrote via email to cancel the training and left VMail messages and called and reached a live agent who promised to transfer me but hung up on me instead. I was promised a call back each time. I will be charged every month until I finish the training. I've attempted to cancel it by email, by phone and by using the help feature on the website where you may leave a written message. I can't stop the charges. My bank has suggested I put in a fraud report and cancel my card. The customer service is nearly non-existent and emails after signing up give no uselful info except how to start. No time limitations mentioned except on the website in an obscure location at the bottom of the sign up page, in smaller print than the rest of the page. It disappears when you click on the Sign up button. I have contacted the State of Hawaii Attorney General's Office, Anne E. Lopez to report my issue with Zumba.com.

So, I gotta say, I was pretty disappointed with my experience ordering from Zumba.com. First off, they hit me with a "handling fee" to process my order, which seemed a little sketchy to me. Then, it took a whopping three weeks for my order to arrive - and when it finally did, the box was all busted up and some of the items were missing. Like, seriously? And get this - the box wasn't even sealed! What kind of operation are they running over there?

To make matters worse, I couldn't even get a live person on the phone to help me out. And when I tried to contact them through their website, the response time was abysmal. I mean, come on, Zumba - if you're gonna charge people for shipping, you should at least make sure the package gets to them in one piece. And don't even get me started on the fact that I paid for FedEx ground shipping, but the package ended up in my mailbox (which only the USPS can unlock). What a joke.

All in all, I wouldn't recommend ordering from Zumba.com. The handling fee is a ripoff, the shipping is a mess, and their customer service leaves a lot to be desired. Save yourself the hassle and find a different place to get your dance workout gear.

I gotta say, my experience with Zumba has been a bit of a rollercoaster. At first, I was super impressed with the B1 training and the ZES instructors. They really know how to sell the product, ya know? But once the training was over, I felt like I was left to fend for myself. Some lucky folks get hired right away by gyms, but for the rest of us, it's a struggle.

And don't even get me started on trying to cancel your membership. I had to do it because of some pesky foot injuries, and let me tell you, it was a nightmare. First, I tried calling and the call just straight up dropped. Then, when I finally got through, the operators were always "busy" or had some other excuse. It took me a whole month to finally cancel it, and I couldn't teach anymore in the meantime.

Honestly, it feels like a bit of a scam. But hey, maybe that's just me.

I used to go to Dan Whiston's Zumba class in Blackpool, Lancs UK and I was really into it. But this year, things started to get weird. Dan was acting all unprofessional and inappropriate towards me. I was not feeling good about it, so I wrote him a letter telling him how I felt. But instead of being cool about it, he went and humiliated me on social media. I was so bummed out. I mean, I had traveled all the way from 200 miles away just to go to his class.

As a licensed Zumba instructor, Dan should know better than to act like that towards his students. It's just not cool. I wouldn't recommend anyone to go to his class, especially if you're a woman. It's just not worth it. There are plenty of other Zumba classes out there that are way more fun and way less creepy. So yeah, if you're looking for a good Zumba class, I would definitely recommend checking out some other options.

I gotta say, I'm a huge fan of Zumba. Been shakin' my hips in their classes for a solid 7 years now. So when I heard they had a course to become an instructor, I was all over it like a cheap suit. I forked over the 400 clams and made the trek to Montreal for a day of intense training.

Now, here's where things get a little hairy. Turns out, if you don't sign up for their ZIN thingy, which costs 50 bucks a month, you lose your certification. That's right, folks. You pay for the course, you do the work, but if you don't keep coughin' up the dough, you lose your certification faster than a toupee in a hurricane.

It's like if you went to college and got a degree, but then had to pay a monthly fee to keep it. I mean, come on, Zumba. I love ya, but that's a bit of a low blow.

Zumba is a great way to get your body moving and have fun at the same time. The website, zumba.com, is a great resource for finding classes and instructors near you. The classes are high-energy and the music is always upbeat. You'll be sweating and dancing in no time!

One thing to be aware of, however, is the zumbashop.ca website. While they do have some great sale items, be cautious when purchasing. There are no exchanges or returns for sale items, even if they are defective. I learned this the hard way when I purchased a pair of cargo pants that were sized incorrectly. The sizing was off from the site's size chart, which made it difficult for me to select the right size. Now, I'm stuck with pants that don't fit and can't be returned or exchanged.

Even if you're purchasing regular priced items, be aware that the site does not provide exchanges. You must return the item at your own expense and will only be refunded for regular priced items. You'll still have to pay the original shipping fees, which can be quite high. Domestic shipping can also be slow, so be sure to plan accordingly.

Overall, Zumba is a great way to get in shape and have fun doing it. Just be cautious when purchasing from zumbashop.ca and be aware of their return policy.

When I made the decision to stop being a Zumba instructor, I thought it would be a simple process to cancel my membership. I sent an email to Zumba to let them know that I was no longer an instructor and that I wanted to terminate my membership. However, I was surprised and frustrated when they told me that I couldn't cancel my membership until I spoke to a representative over the phone. I mean, seriously? I had been an instructor for 9 years and they couldn't just let me cancel my membership through email?

To make matters worse, Zumba never acknowledged my loyalty and tenure as an instructor. I mean, come on, a little recognition would have been nice. It's not like I was just starting out. I had been a dedicated instructor for almost a decade.

Despite my frustration with Zumba's customer service, I have to say that I loved teaching my classes and interacting with my participants. Zumba is a great workout that combines dance and fitness, and it's a lot of fun. I always looked forward to my classes and seeing my participants' smiling faces.

In the end, I decided to take matters into my own hands and called Visa to let them know that Zumba was not allowed to take any more money from me. That seemed to do the trick and ended things pretty quickly.

Overall, I have mixed feelings about Zumba. While I loved teaching my classes and the workout itself, I was disappointed with their customer service and lack of recognition for my years of service as an instructor. If you're thinking about becoming a Zumba instructor or taking a class, just be aware that their customer service may not be up to par.

So, I recently tried out Zumba and let me tell you, it was a blast! The music was bumpin' and the moves were so much fun. I was sweating like crazy, but I didn't even care because I was having such a good time. The instructor was super energetic and kept us all motivated throughout the entire class.

I decided to check out their website, zumba.com, to see what other classes they had to offer. I was a little disappointed to see that some of the classes I was interested in were on back order. I called their customer service line and was put on hold for what felt like forever. But when I finally got through, the representative was really nice and apologized for the wait.

Unfortunately, they couldn't change my order to substitute the back ordered item for something else that was in stock. I was a little frustrated, but I figured I could just wait for it to come back in stock. The real issue came when I received the other item I had ordered, which was on sale. I had ordered a medium size, but it was more like an extra small. I called customer service again to see if I could exchange it for a larger size, but they told me that they don't accept returns on sale items.

I was pretty upset about this, especially since all I wanted was a larger size. They told me I would have to order it separately and keep the small size. I felt like I was being ripped off! It seems like such a simple fix to just change the size, even if they charged me for shipping. But apparently, that's just their policy.

Overall, I loved the Zumba class I attended, but I was disappointed with my experience on their website. The customer service was friendly, but the policies regarding returns and exchanges on sale items seem a little unethical. I hope they can improve this in the future.

I've been trying to cancel my membership with Zumba for a while now, but it seems like they just won't let me go! I've taken my card off the website, but they still managed to charge me. It's frustrating because I don't have the time to wait on hold for hours just to speak to someone. I've tried calling several times, but it's always the same story. I get directed to the "membership department," and then I have to wait forever just to speak to someone.

When I finally do get through, I ask them to send me to someone directly because I don't want to wait on hold for so long. But they tell me that the wait is so long because "there are so many other people trying to cancel their membership." Hmm, that seems fishy to me. Are there really that many people canceling every time I call? It feels like either they're lying and this is a scam, or their program is just so bad that everyone wants out.

Right now, I'm on hold again, waiting to see how long it takes for them to answer. I'm really upset about this whole situation. It's like they don't care about their customers at all. All I want is to cancel my membership, but they're making it so difficult. I wouldn't recommend Zumba to anyone based on my experience.

So, I gotta tell ya, I used to go to this Zumba thing on the reg. It was all good, until I started going to this one class in Blackpool with some dude named Dan Whiston. At first, it was all cool, but then he started acting all weird towards me. I ain't gonna go into details, but let's just say it wasn't pretty.

So, I did what any self-respecting person would do and wrote about it on my blog and in some reviews. Next thing I know, this Dan guy's lawyers are all up in my business, trying to get me to take down what I wrote. But I ain't no pushover, so I stood my ground.

And you know what? He eventually backed down. 'Cause he knows I ain't lying. I even offered to talk it out like adults, but he wasn't having it. So, I'm just glad I can finally breathe easy and not have to deal with his drama anymore.

But let me tell you, I ain't never gonna trust a Z-lister again. It's a shame, 'cause I used to love going to Zumba. But now, I wouldn't recommend his classes to anyone. No one deserves to go through what I went through.

So, I became an instructor for Zumba and signed up for Zin and all that jazz. During COVID, I asked to suspend my account on Zin due to medical reasons. I was told that if I cancel my Zin, I wouldn't have access to anything, and they meant it. Even though I paid over $500.00 for different Zumba Instructor licensing, I can't even access my account on ZIN to view my basic Zumba class or anything. This is ridiculous! After making them richer, they are crippling me because I can't keep paying the mere $39.95 per month. They offer you $10.00 per month, but you still can't access anything, so what's the point? I do love Zumba, but this has turned me off because I feel the company is totally greedy and is taking their instructors for granted as if money just drops from the trees. Please research before signing up for Zumba. To be honest, YouTube is cheaper. This is my experience and opinion.

To who it may concern one of your aqua Zumba instructors by the name of Claire Freeman was verbally abusive towards me on a social media site. She proceeded to say the following: “Claire

replied to your comment: Unless it's

aimed at you and then you'd

probably say it's racist 😏.” This to me and many other black people was deemed as a racist comment with vile undertones along with being a dog whistle type comment. In 2023 it is utterly unacceptable that people are saying things like this. Especially when they claim to be a Zumba instructor which originated in Brazil and the dance style has a deep and rich history in afro Brazil. I would like to see at best Claire freeman removed from your organisation and at the very least a publicly apology. If not I will gladly take this to social media and allow Twitter to do its job.

Kind regards

Bella Neil

My 3 friends and myself have been attending a Zumba class for a few years now but over the years the instructor has had a few arguments over her autistic daughter being present and falling out with my friends daughter therefore the relationship has begun to slide but we have still attended classes where possible last night Thursday 2/2/23 words were had over her not booking some people on Fitjam 24 and as a result she has now banned us from classes but she has used the excuse that we are not doing all the dances and are being disrespectful but as she never ask’s before class if anyone has any injuries or illnesses how does she know what we can and can not do. Is this banning of class something she can do and should she not be asking before class about injuries etc I can provide her details if necessary

I requested that Zumba cancel my membership because I have cancer but they still put the payment through. When I finally got to speak to customer service they said that they could cancel the next payment but not offer a refund. It took two weeks of emailing and calling for them to finally agree to refund the money. They did so however they refunded me the money less one month saying that I had access to the account. I explained that I am going through chemotherapy and therefore unable to use the account which they had failed to cancel. I tried to cancel the payment but nobody responded to my emails. And the payment went through after you tried again 7 days later.

Furthermore the deduction for 1 month is USD 19.91 (239/12) and AUD 29.50. So you are still AUD 33 short and that is too much to be fix charges.

This is the most appalling experience I have ever had and your organizations compassion is below humanity’s standard.

How can I use my account when I have cancer? It doesn’t matter how poorly Zumba treated me leaving me without any money for two weeks because I couldn’t get a response from their customer service team.

Good day

One of your zumba instructors called me and put up a big scene about me giving classes at my gym however I have a qualified zumba instructor giving the classes. She was utterly unprofessional! And I would like the matter resolved. She should not be allowed to call other gyms and speak to them like she did!
She is apparently another instructor in the same town. However it is very unprofessional to do what she did and speak to a gym owner like she did! I am very upset

I have called, emailed, complained, called, emailed, reported you to CAPITAL ONE multiple times that you are charging me $35 a month and I am not nor have I taught zumba in YEARS. I am emailing BBB today to file this complaint against you..

If I can get enough people to join me we will sue you collectively. This is bullcrap and you guys know it.. I'm so fed up..

Thank you,
Danielle Britt
[protected]
[protected]@gmail.com

I sent them an email asking for them to cancel my subscription because I have not been working and I felt like I was just wasted money on something that was not use it they gave me hell to cancel it kept trying to offer other things we stayed on the phone a very long time just for me to keep telling them no I do not want another offer please cancel my subscription she told me then I was still be charged just to cancel my subscription for the 39 99 it makes sense to me so I called and spoke with a so-called supervisor and I let him know that their email said that if I cancel before the 21st of the month that my card will not be charged because my original draft date is the 30th of every month so after about 10 minutes on the phone with him he finally said that he cancel it I get my bank account notification fan that Zilla charge me the 39 99 so they charge me anyway after saying that they canceled it so that I would not be charged then they charge me 18th of September instead of the 30th and this is after I've called and cancelled it they refused to stop taking money out of my account for something I have not even put to use one time they need to be shut down

So I contacted the manager to buy a make up palette which it has clearly said I have ordered it she tells me I haven't paid for it I want this make up palette but I feel like she's not taking me seriously an doesn't want to help me get the make up palette I'm very upset and I want something to be done. Here's her number she's the manager +234 803 362 3759 and I do feel she doesn't know what she's doing because she wouldn't even update her website.

Good day.

I know Zumba as an energetic way of getting and keeping fit, it is an organization with an impeccable corporate image. Many ladies that I know are affiliated with the brand and are true brand ambassadors.

I was dumbstruck when I saw the public image of Mansoor Galant that is on social media and was deeply disgraced and disgusted by his profile. This person is causing irreparable damage to the brand with images of a male in crossdress makeup and long hair fitting a lady.

You should be ashamed that a managerial level representative, whom clearly lost his interest in the brand, publicly disgrace the purest of pure brands in fitness realms.

If the person cannot bear the image the brand is known for, you need to remove him and replaced him with a reputable individual that is a purist when carrying the public image of Zumba.