123HelpMe.com
Reviews and Complaints

I signed up for the trial for the $2.00 and canceled within that time period. My card was then charged the full membership price of $29.95. I did not authorize this and my card was charged regardless of my membership canceling. I did not want the membership. I canceled my unwanted membership. Please refund the charge asap. Please kindly help.
Spring Secret

I subscribed to a $2 for 2 days membership with 123helpme.com on 10/27/2019. I canceled the membership on 10/28/2019 through its webpage. The webpage stated that there are ‘multiple screens' of selections to cancel membership. I selected to cancel membership on all 4 or 5 screens before I finally got the message that the membership was canceled.

I get a call from the bank at 7p.m. on 10/29/2019 that 123helpme.com attempted to deduct $29.95 from my checking account. I refuted the amount, but the transaction still requires the bank to put a hold on my debit card. The attempt to deduct funds after the membership/subscription is canceled is fraudulent. I actually canceled 1 day early.

I will file a complaint with the Better Business Bureau on 10/30/2019. It is one thing to charge if the subscription is not canceled, but to charge after a customer goes through the lengthly process to end subscription/membership is definitely fraudulent business.

money taken out of checking account unauthorized i don't know how you got my account number but i need you to cancel it before more charges or made. this happened on 10/18/19.my name is jackie silcox or katie cox i would like for you to refund my money since you have my bank acct number you can refund it to my bank
account i don't know anything about your company nor have i ever heard about it nor what it stands for so why would i be spending my money with you.

At the time, 123help was advertising a sale for a 12 month plan. It said that I would be billed for $9.95 every month, and that I would be charged for 119 in the 12th month of every year. I cancelled my subscription the day I used it for and yet, i was charged for $119. This is just ridiculous, I needed the money for school. Because of this, I can't pay for food this week

At the same time I was double charged $ 238.8 ($119.40 x 2) on May 21 for yearly subscriptions. I didn't authorized both subscriptions with 2 different emails. I didn't know about those bills until at the end I found the transactions was fraud. On October 13, I sent 123helpme an email to return my money. The reason is I never opened and used both subscriptions. Also some one was used fake and my old emails. But Mr. Richard (as a manager) didn't want to cancel and return my money. Please help to resolve my case.

Hello, I applied for a free three day trial on 123 helpme. I used the website for about one or two nights. I intended to cancel my free trial by the third day, I was already charged 30 dollars for the first month. I do not intend to use it continuously and pay. I truthfully did not access the website after my free three day trial. I would really appreciate if there was any way I could get a refund. Please respond back to me
Thank You
Nevaeh Samuels
[protected]@gmail.com

Hi, I signed up for a 2 day trial to access essays on 123 help me. I only used the website for about one night. I intended to cancel my free trial by the 2nd day, but completely forgot. I was charged for the first month. After realizing I was charged, I immediately cancelled my subscription because i didn't intend to use it continuously and pay. I truthfully did not access the website after my 2 day trial. I would really appreciate if there was any way I could get a refund.

Hi, I signed up for a free three day trial to access some essays on 123 help me. I only used the website for about one or two nights. I intended to cancel my free trial by the third day, but completely forgot. I was charged 30 dollars for the first month. After realizing I was charged, I immediately cancelled my subscription because i didn't intend to use it continuously and pay. I truthfully did not access the website after my free three day trial. I would really appreciate if there was any way I could get a refund. Please let me know (my account is under email [protected]@gmail.com)
Thank You
-Jolie

I've never heard of this website before, and I found that they charged me $29.95 on 8/29/2019 in my debit card. I did not use this website and never subscribe. I WANT TO REFUND $29.95 to my debit card as soon as possible. I do not know how they know my card account. Or, although I used this website a long long time ago and I paid a few dollars, which I do not remember if I used it or not because I do not use it recently, they should have not charged it again. It's just happened at least a few months after... because I never use this website. I do not need it.

I used the 2 dollar trial for a homework assignment. My card was then charged the full membership price of 29.95. I did not authorize this and my card was charged regardless of my membership canceling. I did not want the membership, nor did I tell the site that it was ok to charge my account for said membership. I have canceled my unwanted membership as of now. Please refund the charge asap.

I have cancelled my membership in June and still got charged for July and August after I was cancelled. I had called to make sure it was cancelled after doing it myself online. The women was rude to me on the phone, even after I told her I just wanted to clarify it was cancelled. She reassured me it was done and hung up instantly. The customer service was horrible, and obviously she did not take me seriously because I am not out almost $60. I am a college student on a tight budget and don't feel as a consumer that your customer service cares. I would like to be repaid for the months after I had cancelled my membership.

I started with the trial and then it was changed to premium. I recently ended my subscription but the subscription fee was already deducted from my account. I did not open any essays or anything . My class ended as well and I no longer need this service. I did not use this service last month either. Is it possible to get the refund for both months? Thank you.
Ananya Ray

I subscribe to help me essays today 6/25/19 but open about 3 of the related essay topic but the contents were not what I was expecting. Subscribing to 123helpme is not going to be useful of any help or useful support to me. Please, I want a refund.
I already cancel my subscription immediately.
Name; olamide Awoye
I paid with my PayPal account.
Thank you for looking into my complaints, I await the response. Thank you

clicked and paid for the 2 day trial service. But found out and realised that $24.90 USD was deducted shortly after. Emailed them today and they said that trial members are automatically charged and become premium members for the price given above if not cancelled within the given time and can't give me a refund. In their website's terms and conditions it is stated that they will send you an electronic receipt after the charge but I didn't receive an electronic receipt whatsoever.

I need to cancel my service as I am no longer using it, I have a tutor now. The last time you charged me was 6/1/2019. It was very helpful but I no longer need the service. I finished school in May of this year, I'm not attending school anymore so it's no need for it. I tried to cancel earlier but I couldn't find a customer service representative to talk with to cancel my membership.

I need to cancel my service as I am no longer using it, I have a tutor now.

I also need phone support with a service and you have cancelled yours.

The last time you charged me was 4/21/19, $29.95.

I have contacted my credit card service to get this cancelled since I cannot get a hold of you.

I would appreciate your assistance!

Rebecca Streeter

I have a charge on my credit card bill this month for 59.85 to 123HelpMe.com, however, I have never heard of this website nevermind accessed there website. So I would like a full refund form the company, and I also want any subscription to their service canceled. I have tried calling the number on the credit card bill, but it says they no longer take over the phone complaints.

Hello,

My name is Amira Qasem, I am a first-time premium member and I would like to request a full refund for the membership that I signed up for two nights ago. I have paid $2.00 and used the site once. I am no longer going to use it again because I am done with school. However, I would appreciate it if I can get the refund back as soon as possible.

Thank you for your time,

Amira Qasem

I am complaining about the fact that I need my money refunded back to me due to the fact that I been canceled my subscription and do not know why I am still being charged for something I been ended. I need this problem to be solved immediately I was charged $29.95 dollars and I feel as if you guys should check more often on these cases, so these problems wouldn't have to reoccurred.

I am requesting a refund for my membership because I believed I cancelled it very long ago. But I think I've been charged $29.95 every month. I would like the payments that have been taken out back due to a very low budget. I made sure my membership was cancelled so I will no longer be charged. But I would just like a full refund due to this company giving little to no information on the membership cancellation.