CCBill’s earns a 2.6-star rating from 86 reviews, showing that the majority of merchants and consumers are somewhat satisfied with payment processing services.
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Unauthorized debit card charge
On 03/01/2024 an unauthorised amount has been taken from my debit card with reference of Henry Evel and the amount of USD 53.59. I am not aware what this change is for and to my knowledge have not authorised it. Kindly provide me with information about what this charge is for and reverse the amount if possible as I did not authorise it! the only information I have is an sms from my bank to inform of the debit.
Desired outcome: refund
Confidential Information Hidden: This section contains confidential information visible to verified CCBill representatives only. If you are affiliated with CCBill, please claim your business to access these details.
ccbill imedia888 gm gemashheim de
On October 20th 2023, you charged me an amount of $239.40 Can on my VISA Desjardins (Modulo Visa Desjardins 4540 33** **** 0036) credit card which I never authorized: this is a fraudulent transaction for me because I never does business with you. Please re-credit me this amount of Can$239.40 and cancel the transaction which took place on October 20...
Please respond to my request and notify me by email [protected]@hotmail.com
Regards
Claimed loss: 239$Canadian
Desired outcome: 239$Canadian refund on my credit card & cancel the transaction...
Asian street meat subscription
The website is not fit for purpose, it's incredibly slow and the estimated time to download a single video is 19 hours.
This is an unacceptable level of service.
Website:
http://asianstreetmeat.com/ccbill
Purchaser:
Dongyang Chen
Email Address on Order:
dongyang.stephen.[protected]@gmail.com
CCBill Order Number:
[protected]
Order Amount:
£40.76(GBP) for 30 days then £40.76(GBP) recurring every 30 days
Billing Descriptor:
CCBill.com *Panda Hostin
Order Description:
The Asian Street Meat Members Area Is Religiously Updated With Exclusive Unmitigated Filth
Desired outcome: I want a refund, cancel my subscription, the website is garbage.If this is not resolved I will take it up a payment dispute with my credit card issuer.
Is CCBill Legit?
CCBill earns a trustworthiness rating of 51%
Think twice and be always careful when sharing sensitive information.
We found clear and detailed contact information for CCBill. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Ccbill.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ccbill.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a ccbill.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
We looked up CCBill and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- CCBill has a strict no-refund policy for all purchases, and any attempts to dispute a charge with the credit card company are met with evidence of the policy. This prevents many chargebacks, but also results in dissatisfied customers who feel they have no recourse.
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- CCBill protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with CCBill has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- We conducted a search on social media and found several negative reviews related to CCBill. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
CcBill. Unauthorized charges. Fraudulent
My partner got a credit card for a department store a few years ago, today he added me as an authorized user and I was able to see what we owe which was too much since don’t use it we are just paying it off we owe $1700 which couldn’t have been I looked over the statements and noticed ccbill has been charging around 30.00 monthly since Oct 2021 unauthorized and we were completely unaware. Is there a way to not only stop the charges but get the money back?
Desired outcome: Cancel charges, Refund all fraudulent charges
Ccbill.com foreclosures
I went to the site to see foreclosures in my area it charged me 3.95 to look at a list but now it's trying to charge me 39.95 and I didn't authorize this charge.How do I stop this charge I didn't want a subscription to anything.This happened about a month ago I'm just now seeing where they are trying to charge me.I don't want whatever they are charging me for.
Desired outcome: Leave my debit card alone and cancel whatever it is.
Foreclosure Listing PAYMENT
There is a 39.95 automatically withdrawn from my credit card monthly. I unsuccessfully attempted to cancel (the subscription, i had no idea I had).
Your card is over its $500.00 credit limit, but we went ahead and approved your $39.95 purchase at CCBill.com *FORECLOSURE on Dec. 25.
Capital One | Quicksilver
Quicksilver
Quicksilver Credit Card…9354
Your card is over its credit limit.
Learn more about Eno, your Capital One assistant
Hi there,
Your card is over its $500.00 credit limit, but we went ahead and approved your $39.95 purchase at CCBill.com *FORECLOSURE on Oct. 26.
Desired outcome: I WANT THE PAYMENTS/WITHDRAWLS FROM MY CREDIT CARD TO STOP IMMEDIATELY.
Recurring payment
I've never get in contact with this company and recieve an e-mail reporting they were not able to process my order and recurring future orders. Bellow is part of the message
ccbill-logo
Thank You for using CCBill.
CCBill.com is the payment processor for your order with http://testjpost.ccbill.com/forms and unfortunately, we are unable to process your transaction at this time, due to Card Declined at Pre-Auth BC..
If you would like to try your order again, please click here to try an alternate payment type.
TRY AGAIN
Desired outcome: I didn't click on any link and kust reporting on this site
Continuous billing
I NEVER signed up with this company. I continue to get charges I NEVER AUTHORIZED. I tried calling and am told to call using a land line. WHO THE [censored] HAS A LAND LINE ANYMORE? They ask for an e-mail address to confirm an account. Since I NEVER SIGNED UP WITH THIS POS COMPANY I cannot give an e-mail address to cancel a subscription I NEVER SIGNED UP FOR.
Desired outcome: Never have any unauthorized charges to my credit card ever again
fraudulent activity on bank account
Hi, I've had £25.00 taken out of my account for something I have not bought/signed up to. I have contacted my bank who have blocked all other transactions from yourselves and have advised me to get in touch with you about refunding the money. As this is an account I do not use, I am also facing bank charges because of this transaction. If you are not willing to refund, the bank will take further action with a fraud investigation. Thank you.
ccbileu.com*furio £18.09. / ccbill.com*software 88. £13.99
I never bought those items
Both has been taken out of my Barclay account on the 16 of October at the same time 18:03
Please make sure to look into this and get rid of my credit card details to make sure they don't keep on using the credit card
I did put a hold on my card but like to use it
Please inform me about this matter and give me the warranty that they don't take more money out of my account
unrecognized charge on my bank statement
I have just noticed a unrecognized charge on my bank account.
Here is the line item: ""310894 PREAUTH CCBilleu.com*Kamparri Tra CCBilleu.com*Kampa +1 88'' I have not made any purchases for this amount, and I would know what my purchases look like. Your company obviously has some bad or unsecured clients. The last four of the card used was 0876, expiration was 11/20 and name on it: Charles J McDonald.
Please reverse this charge promptly.
Charles McDonald
[protected]
unknown charges to my bank account
I have had the following amounts deducted unexpectedly from my bank account:-
September 29th = £23.49
November 28th = £23.72
December 28th = £23.72
Can you explain why these have been charged and arrange for my account to be credited urgently. It is possible I may have signed up for a service which I have subsequently cancelled. If that is so, please provide details of the service provider and I will deal with the matter.
Thank you.
Graham Davies.
$ 99.95 on my visa card
I observe a charge of $ 99.95 on my last VISA invoice, while I do not have any memories in having used your services.
I pay my online purchases directly with my credit card.
I don't remins either any purchase in dollars. I buy in Euros.
The date mentionned on my bill is october 08 while the operation date is october 10 !
It is only mentionned CCBILLEU.COM OCINUM ONLIN.
XCan you indicate me which purchase with which company correspond ti this operation.
If none, please pay me back.
I expect a very quick answer unlees I will have to denonce you to VISA.
J.P. ROBIÉFROID
[protected]@robiefroid.be
.
fraudulent credit card charges
Sometime in the middle of the night, while I was asleep, someone submitted a $25 charge to my Citibank Mastercard on ccbill.com . That one went through, but when they tried it twice more -- the Fraud Dept. jumped on it. Now I have to get a new card, change who knows how many automatic payments etc. If it was just one charge -- I'd start trying to figure out what automatic payment might be trying to go through for $25. But when they tried twice more in a matter of hours -- that sounds like either the company itself is a fraud or it's being used by hackers. Oh, yeah -- the notification from Mastercard says the charge originated in Andorra -- a small country between France and Spain.
unauthorized charges to my credit card.
Over the pass 6 to 8 months there has been the amount of 44.85 charged to my credit card. The last charge to my credit card was 03/09/2017.
I have no idea who is charging my account and would like this matter looked into and my money refunded.
I have contacted my credit card company to stop these charges but they still continue to charge my account.
I have the same thing and have no idea what it is for. Were you able to get it figured out? Was your money refunded?
one time payment taken monthly
hello about half a year ago i bought on time month subscruption for wbsite. but today i noticed you continue to take money every month. please cancel it and refund me it take 5.8 dollar and i didnt agreed for this.
the information the bank give me: CCBILLEU.COM* +1 [protected]
if its not the right address please refer me to the right one but this is fraud and thief to take money i didnt agreed to pay.
thank you
the furfling subscription
Near the start of January the money that was part for my savings account was used for the subscription on FurFling, in all honesty, I don't want the subscription any longer and I really want to break my subscription at this point. I was told by my bank to contact you and try to disable this regular transfer and get a refund from the recent transaction
unauthorized credit card charges
I loose every month € 49, 90 from my credited by this company.
I don't know how this is possible since I did not receive anything.
I has been going on foor several months now.
I happens every two or three months. You do not notice it since it does not appear every month. I noticed that a lot of complains about this firm are noticed.
How can this be stopped?
Replied
unauthorized charges
Hi. I have never heard of this company nor used this company for any sort of service at all. I habe bought some things on ebay but those charges go through my PayPal account. I have no idea what CCBILLEU is or what services they provide but I did not authorize any charges from them on my account. There is one for $29.95 and $.90 American. Please refund the money back to my account before this becomes a more serious issue and further action must be taken. Thanks
The complaint has been investigated and resolved to the customer's satisfaction.
You can find contact information of our consumer support here: https://support.ccbill.com/
If you contact them they will assist you in resolving your issue.
unauthorized credit card charges
On 05/01/2016 I was checking my account on the Internet, so I pulled up my bank statement, so I can start paying my normal monthly bills.
I am a Disabled Veteran so I don't receive a lot of money, I am on a fixed income so I have to live month by month. When I pulled up my statement I saw this charge from CCBILLEU for $25.00, but right below that charge was my insurance payment and that was 25.00, so I thought it accidentally charged me twice, but no I have 12 charges at 25.00 a piece and one at 50.00 that is $350 worth of charges.
I am a 70 year old man don't use my card for purchases on the Internet, but from 03:20:03, it tried once to be used, it looked like they were seeing if it would work. So at 10:40:08 to 12:40:50 they went wild, cause every 10 minutes there was a charge for $25.00 and there was one at 10:45:01 for $50.00.
I really don't what to know what it was I was supposed to be buying, but the money needs to be returned to my account ASAP, cause my bills are due, that $350.00 I depend on.
I have called my bank, they have canceled my card now I have to wait for a new one, so I can't pay my bills now, witch now are going to be late, because of all this.
Its going to be 7 to 10 working days before I get a new one. This is a real inconvenience, for a person that has served his country, got hurt in the service, now I, m a disabled veteran.
I just cant run down to the bank and get money, it takes me 45 min just to get ready, get in the car then when I get to the bank it still take me 22 min just to get to the front door.
So please deposit the funds back into my account ASAP.
I tried calling the number that was on the bank statement, when I did get a hold of a Rep., When he answered the phone, the only word I could understand was Ishmal, that was it. So I tried very hard to explain to him in perfect English what the situation was, first he says this is a credit card company, that took at least 10 min just to get that out of him, then he says that he cannot refund the money, and will not ! That is when I decided just to call my Bank and to see what they can do.
Thank You
Daniel Riley
122 Methodist Encampment Road
Kerrville Texas, 78028
[protected]
[protected]@gmail.com
CCBill Reviews 0
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Overview of CCBill complaint handling
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CCBill Contacts
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CCBill phone numbers+1 (800) 510-2859+1 (800) 510-2859Click up if you have successfully reached CCBill by calling +1 (800) 510-2859 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (800) 510-2859 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (800) 510-2859 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (800) 510-2859 phone numberMerchant Support+1 (888) 596-9279+1 (888) 596-9279Click up if you have successfully reached CCBill by calling +1 (888) 596-9279 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (888) 596-9279 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (888) 596-9279 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (888) 596-9279 phone numberConsumer Services+1 (855) 330-8755+1 (855) 330-8755Click up if you have successfully reached CCBill by calling +1 (855) 330-8755 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (855) 330-8755 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (855) 330-8755 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (855) 330-8755 phone numberAffiliate Support+1 (888) 364-4332+1 (888) 364-4332Click up if you have successfully reached CCBill by calling +1 (888) 364-4332 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (888) 364-4332 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (888) 364-4332 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (888) 364-4332 phone numberNew Merchant Inquiries+1 (480) 449-7751+1 (480) 449-7751Click up if you have successfully reached CCBill by calling +1 (480) 449-7751 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (480) 449-7751 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (480) 449-7751 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (480) 449-7751 phone numberCorporate Headquarters
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CCBill emailssupport@ccbill.com100%Confidence score: 100%Supportdmca@ccbill.com93%Confidence score: 93%legalaccountsupport@ccbill.com93%Confidence score: 93%supportmerchantsupport@ccbill.com93%Confidence score: 93%supportccbill@ccbill.com92%Confidence score: 92%clientsupport@ccbill.com92%Confidence score: 92%communication
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CCBill address2353 W. University Dr., Tempe, Arizona, 85281-7223, United States
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CCBill social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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