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2.6 86 Complaints
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CCBill Complaints 86

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12:11 pm EST
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CCBill possible fraud

I have been charged 2 amounts of £15.50 each, on 28th Dec. 2011 and 23rd Jan 2012 under reference CCBILLeu.com +1888 CD 1516.Since I could not identify the payments I investigated and came across this site and fear I may have been defrauded, and am also unsure how to ensure it is not repeated. I shall phone my ban on Monday.

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rizam
Windsor, GB
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Dec 25, 2012 5:44 pm EST
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yes its me ? why

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rizam
Windsor, GB
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Dec 25, 2012 3:44 pm EST
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unauthorized payment debited from my account . amount or 45 ponds on 24 dec 2012
amount debited by this name
CCBILLEU.COM +1888 CD 8619 ?

plz help me to stop this hacking in account.or help me to get back my money

email me ..on
rizammehmood@yahoo.com

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carole1961
Preston, GB
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Mar 22, 2012 7:50 am EDT
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who is ccbilleu.com+1888cd 7061? I was reviewing my son's bank statement and found four £50 debits were made on 12 March 2012 to these people. Can we get these unauthorised payments back? Someone please help! email me at mrsesoxlucius@gmail.com. Thanks.

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carole1961
Preston, GB
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Mar 22, 2012 7:47 am EDT
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Who is ccbilleu.com+1888cd? I was reviewing my son's bank statement when I came across 4 £50 payments that were taken out on 12 March 2012. He has no idea what they are for? Someone please advise me! mrsesoxlucius@gmail.com

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11:54 pm EST
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CCBill unauthorized charge

Found charge from CCbill.com for $70.00. See lots of complaints on this website but none since 2008. This is 2012; what's going on? I called and they gave me name and address of someone in the next town over, implying that person made the charge. Said they would refund it in 7-10 days, contact my bank to get a new card. I will see if they come through.

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9:08 pm EST
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CCBill unauthorised charges to my bank account

last year i signed up for a "risk free" trial for one week for a foreclosure company
these people have since taken $39 out of my bank account every month since june of last year, i have called them I have called the bank, I've tried to stop the payment all has reached no avail! in the end I am left with NO option but to open a new bank account and close my other one as they continue to take and I really can't seem to make them stop please if ANYONE has ANY suggestions please let me know asap I'm utterly furious how can companies like this continue ? I want them to be stopped, and the persons responsible held accountable for their crime and be jailed if anyone else feels strongly enough I am keen to begin a class action law suit against these people.

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rockhearts
Wilbur, US
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Jan 25, 2012 6:03 am EST

Class action suit is just what needs to be done, there are many companies doing this to us. I have heard that some banks are also involved and receive kick backs, is that why we get no help from our banks?
I just noticed charges today from the past few days and when I looked more I found similar name and more charges. I found this site while tring to find out who ccbill.com is. They also are ccbilleu.com and ccbill.comexperienced.
It is unbelievable that these people can live with themselves after taking money from innocent people. I was taught the 10 commandments and that taking things was steeling; not only is it a sin it is also a crime and punishable by law.

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4:36 am EST
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CCBill unauthorised purchase

14/11/2011 visa debit purchase card 3010 ccbilleu.com +[protected] valetta, malt 9.00 usd inc o/s fee $0.25 $8.89 $9.83 -

This showed up on the my debit card. It is a purchase I did not make as I was driving from sydney to brisbane the entire day and never made any purchases.

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Molyz7
SE
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Oct 19, 2012 3:24 am EDT
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I am also a victim in this fraud, in the same manner as you describe. When I went through my bank transactions of late, the ONLY UNSECURE transaction I have made this year is when I bought WinZip!

Did you buy from WinZip without a secure (bank sign in) transaction method?

Could WinZip have been hacked?

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5:45 pm EDT
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CCBill translation of what?

Debit on my bank acount on 2011/07/03. The value debited was 39.95 usd by the ccbilleu.com*[protected] valetta, maltmt.
This transation is about what? I don´t remember. Can you elucidate me now.

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7:39 pm EDT

CCBill i'm puzzled and, of course, will not do online shopping again

This morning when opening my online banking account I noticed a charge for $100.00 from a company called ccbilleu.com. I called the company (I found the number and address on line) and was told that a registration was filled out by my son for a Zanga game website. He did not register for anything. Needless to say, the charge is still pending and hopefully they'll catch it but after reading some of these reports, who knows. Two days ago I allowed my son to purchase a sweatshirt and t-shirt for his birthday from Karmalloop clothing store and our payment went through pay pal. All was well until this. In reading a different report on this website, it looks like they somehow get your mailing and banking information from paypal? The clothing store? I'm puzzled and, of course, will not do online shopping again.

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12:53 am EDT
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CCBill took money out my account which I dident know about I dnt even know what they are or who they are

hi i was jusy seein if you know what this is i just had 75.00 taken out my account which i know nothing about i dont even know them please help thank you

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Update by davidnmandy
Jun 21, 2011 12:54 am EDT

this is the cCCBILLEU.COM +1888 ompanys name

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jbfirebird
nowhere, US
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Jun 21, 2011 2:58 am EDT

did you bother to go to their website for any information?

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1:33 pm EDT
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CCBill unauthorized charges

I've been noticing strange unauthorised charges on my bank statement with Ccbilleu.Com +1888 in the description. I do not remember signing up to anything online or subscribing to any websites, thus I don't see the reason why I am charged. Clearly this is a scam. I've sent the company an email, however I doubt I will get any response. How do I stop this and get the money refunded?

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Update by Arturas
Apr 02, 2012 3:31 pm EDT

It's been almost a year since that happened, but I did manage to get the money back. They did respond to my email saying they will transfer the money back and block any future charges. The money was back the following day. Worth a try!

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syreeta21
Aylesbury, GB
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Jun 15, 2011 8:36 pm EDT
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They have take about £64.00 out of my account and i have never heard, seen or been on there websit befor and i have never had any maill from the so i can not see how they take the money.

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Kam88
Luton, GB
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Jun 15, 2011 9:49 am EDT
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CCBILLEU.COM +1888 have withdrawn money from my account, i am unaware how they got my account details and do not know the organisation

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Danny91
Horley, GB
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Jun 30, 2010 4:28 pm EDT
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this company has taken money out of my account for something i havent even bought

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PatriziaPetrachi
London, GB
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Oct 15, 2012 5:42 am EDT
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I found in my bank statement the following transaction:

09 Oct 12 CCBILLEU.COM +1888 CD 7141 DEB 39.90

I've no idea what it is and I've never subscribe to anything called CCBILLEU.COM

Please advise urgently and more important refund the above amount.

Regards

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Zeeshan2012
London, GB
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Mar 30, 2012 12:30 pm EDT

I too have that problem! Really trying to keep my savings without any further credit or debit payments to my account!

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syreeta21
Aylesbury, GB
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Jun 15, 2011 8:38 pm EDT
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did you get your money back?

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2:03 pm EDT
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CCBill charges not made by me

Charges showed up on my bill that I did not make.

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6:21 am EDT
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CCBill fraud charge

I have been changed $23 from account by ccbilleu.com +[protected] valetta. It's completely fraud and I never mande those transaction.

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curacao
Netherlands Antilles
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Aug 12, 2015 10:06 pm EDT
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I have been charge also for three months 54, 95 $, I not agree. I want my money back.

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10:47 am EDT
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CCBill taking money without authorisation

The above company has just removed £169.00 from my bank account which I have never authorised or purchased anything. I have tried to phone their free telephone number but there is no answer. This company seems to be a front for other peope and they obviously don't vet their clients very well. This needs to stop.

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Update by Jim-P
Jun 22, 2011 3:48 pm EDT

Please note that the 0131 telephone number is not CCBILLEU's telephone number but that of the person who posted this notice

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Robhar
London, GB
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Dec 06, 2012 3:37 am EST
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ccbilleu has also been scamming us. We tried to call their "toll-free" number and it doesn't go through. We've had to cancel our checking account to stop them but past payments are unrecoverable. If you see this name CCBILLEU on your bank statements investigate what you're being charged for.

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1:25 am EDT
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CCBill unauthorized rebilling

Told them do not bill me further... (copy of email below) they continue to bill me anyway.
I want them prosecuted, for my charge and many other similar ones.

Support to john1944
Show details apr 2
# please reply above this line to add comments to the ticket #
Hegre-art help center
Your request (#21151) has been received, and is being reviewed by our support staff.

John1944, apr-02 13:05 (mst):
Charges have been made to my bank account. if these are from hegre [they are charged to c. e. llc +18009] remove them immediately. see below:

Hegre-art help center
Your request (#20954) has been received, and is being reviewed by our support staff.
John1944, mar-25 20:15 (mst):
Please cancel my membership immediately. thanks!
John tidball

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5:20 pm EDT

CCBill consumers please be careful when dealing with ccbill,

I used an adult service which did not provide to me the full services that it advertised. I accessed the site a few times and sent three emails to the site owner and there was no response. I decided after a while to get my money back using the chargeback facility on my credit card. The credit card company thought I had a case so they went ahead to get my money back. I thought great plus what a good way to spend money and it's protected. Thus, no consequences or so I thought how wrong I was.

I tried to access another site and was repulsed by CCBILL who take money for those websites. CCBILL stated I could not use their services because of my chargeback. Furthemore, I should have gone to them over the first site with what I thought was a technical issue. I did not really know anything about them or what they really did until I tried to access the other site. I thought CCBIll possibly think I should be a mind reader as to what they can do. I then got the Better Buissness Bureau involved.

CCBILL sent me an email in which reading between the lines CCBILL were saying it was my fault in a patronisng manner. The transaction between us would "hurt" them more than anyone else. I though how can they know that and what a unproffesional response. I thought that possibly they must get their revenge and talk down to me and I must take the blame if I want to be reinstated to their services. Ok I said nothing otherwise I thought that I would not be reinstated. CCBill said it would take some time to clear a charge back, whatever that means. A month later I still had no access and I sent them an email saying I though that they were being vindictive. The shutters came straight down as though they were waiting for the least excuse to be mean. I did not think that what I wrote was too strong in the circumstances and I was denied access. I went back the BBB and the matter had been resolved as far as they were concerned. Then I read somewhere the BBB is funded partly by private buisness.

Consumers please be careful when dealing with CCBILL, for they do not act with integrity and they do not take responsibility or treat aggrieved consumers with respect. They can treat you with disrespect but you must not give it back to them under any circumstances, hypocritical I thought. I was treated as though I had commited fraud and not to be trusted. Probably they are blinded by proceedures and pressures to keep and accumulate money at all costs.

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7:07 pm EDT
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CCBill debit on my credit card

I do not know where it is stated in efrectuado debit my credit card:
Description multibanco shopping
Trader ccbilleu.com 18885969279valetta. Malt
Local valette. Malt

Country malta
Amount € -24.95

Move date 04/26/2011
Date value 4/26/2011
Time 00:00:00

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silver1978
US
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Dec 22, 2011 11:51 pm EST

$424.80 in fraudulent charges billed under CCBillEU

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Joe Conrad
Oak Brook, US
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Nov 09, 2011 9:06 pm EST
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I would like to cancel my account with CCBILLEU It was only for one month, and they keep charging me.
Please cancel immediately. Joe Conrad

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3:21 pm EDT
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ccbill.com promotes as well as descreatly bills for online prostitution last time i checked it was illegal to engage in prostitution in the united states. Aside from the laws in nevada...here in connecticut it is all around illegal!! It is sickening to me that are country allows theses online companys to do as they pleases ccbill denies any activity but i...

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11:27 pm EDT
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CCBill unauthorised money taken from credit card

I sent for a free sample of pure collagen advertised on Facebook it said all I needed to pay was postage of £2.97 which I did two weeks later a payment of £96.35 was put on my credit card! This amount was not authorised my credit card company are looking into it but I guess I have lost the money. CROOKS

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Sylvie Bonnard
FR
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Apr 15, 2014 2:50 am EDT
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Bonjour,

Pareillement, j'ai été débité de 34.10 € sur ma carte de crédit et je n'ai rien commandé par l'intermédiaire du Royaume-Uni.
Comment faire ?
Merci de me répondre sans tarder.
Cordialement
Mlle Sylvie Bonnard

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Daddy For Hairy Pussy
Dayton, US
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Apr 06, 2014 6:44 am EDT
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You have to talk to your credit/debit card company to send the charges back to the company and have your card refunded, it took while for me and yes it does work out

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Stephen Lars
FR
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Apr 06, 2014 5:55 am EDT
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I too have received a continuation of €18.29 each month for a purchase that I have no idea was made. I never buy online as I am afraid that this type of thing may happen. I have asked the bank to reference the invoice and they told me that the only thing I can do is destroy my current credit card so that they can issue another one.

Well, I am quite confused that I cannot access the invoice number so that I can find out the origin of that purchase.

I believe that Billieu.com is a total scam

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3:57 pm EST
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CCBill unauthorized charges

I have received a charge of 9.95 to my checking account which is an unauthorized charge. There is no information showing from my bank how to contact the vendor to cancel or delete the charge.

Please help!

Thanks,
Robert E. Scott

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Diana
US
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Dec 11, 2008 10:52 am EST

This company is taking money from my bank account that was not authorized.

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AzGoddess
Bossier City, US
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May 25, 2012 12:18 pm EDT
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This is the name that shows on your balance when you buy adult videos and such online. I saw this on my husband's balance statement and knowing he buys this stuff I asked him and he confirmed to me that he had bought videos on those dates for those amounts.

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Diana Tredway
Nashville, US
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Jul 09, 2011 4:00 pm EDT

This company just took $79.99 out of my checking account! BEWARE!

Diana Nashville TN

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jason wellham
Sydney Metro Area, AU
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Sep 13, 2010 6:30 pm EDT

hi, you keep billing my credit card for a transaction that I cancelled for useage into a dating site which i have not used for 6 months. I would like them stopped thankyou. reference # 24907630210904691013566

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Keith A
Medford, US
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Jun 16, 2010 2:21 pm EDT
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I noticed a charge pending against my account this morning and upon looking determined that i was being charged 39.95 from some place called ccbilleu.com. i called these people and they assured me two days ago that there was no charge for what the site that it was only age verification check. Than today I find that they have debited my account for 39.95. I was assured several times by there customer service representitive that I would not be charged anything. what a crock, have to wait until it cearl my account to dispute it and get my money back.

Keith, Oregon

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2:09 pm EST
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CCBill taking money out of account, unable to cancel

The above company have repeatly taking money from my account amd I have been on website and seem to be inable to cancel it

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2:56 pm EST
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My credit card has been charched by your company 4 times 2 times 10. 10 euros on 13 / 12 / 2010 1 time 9. 6 euros on 12 / 11 / 2010 1 time 9. 6 euros on 13 / 10 / 2010 I do not recall you leave collection And i do not to autorize you those taking over. A. F.

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2:23 am EST
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ccbill.com claimed to represent deitary supplement company.I called the company, the phone was not in service.charged$89.21 into my visa acct.This company is out there, poeple should be careful.I'm still fighting with them everyday if they pick up my call. Hope people are aware of this scam company .YOUWANT TO KNOW MORE CALL ME [protected] AYONSON

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Overview of CCBill complaint handling

CCBill reviews first appeared on Complaints Board on Oct 24, 2008. The latest review Unauthorized debit card charge was posted on Jan 3, 2024. The latest complaint unauthorized charges was resolved on Sep 27, 2016. CCBill has an average consumer rating of 3 stars from 86 reviews. CCBill has resolved 35 complaints.
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  1. CCBill Contacts

  2. CCBill phone numbers
    +1 (800) 510-2859
    +1 (800) 510-2859
    Click up if you have successfully reached CCBill by calling +1 (800) 510-2859 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (800) 510-2859 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (800) 510-2859 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (800) 510-2859 phone number
    Merchant Support
    +1 (888) 596-9279
    +1 (888) 596-9279
    Click up if you have successfully reached CCBill by calling +1 (888) 596-9279 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (888) 596-9279 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (888) 596-9279 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (888) 596-9279 phone number
    Consumer Services
    +1 (855) 330-8755
    +1 (855) 330-8755
    Click up if you have successfully reached CCBill by calling +1 (855) 330-8755 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (855) 330-8755 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (855) 330-8755 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (855) 330-8755 phone number
    Affiliate Support
    +1 (888) 364-4332
    +1 (888) 364-4332
    Click up if you have successfully reached CCBill by calling +1 (888) 364-4332 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (888) 364-4332 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (888) 364-4332 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (888) 364-4332 phone number
    New Merchant Inquiries
    +1 (480) 449-7751
    +1 (480) 449-7751
    Click up if you have successfully reached CCBill by calling +1 (480) 449-7751 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (480) 449-7751 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (480) 449-7751 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (480) 449-7751 phone number
    Corporate Headquarters
    More phone numbers
  3. CCBill emails
  4. CCBill address
    2353 W. University Dr., Tempe, Arizona, 85281-7223, United States
  5. CCBill social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all CCBill contacts

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