CCBill’s earns a 2.6-star rating from 86 reviews, showing that the majority of merchants and consumers are somewhat satisfied with payment processing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
unauthorized debits on my debit card
I noticed 2 separate charges on the same day that I had not authorized. $29.95 and $35.95. I called my bank and cancelled my debit card, and am in the process of disputing the charges. They are still in processing, so I hope they don't actually go through. I am assured that I will not be responsible for them in the end, thank goodness. There was also a charge from Kennsley LLC on the same day for $34.95, and I am still trying to find information on that company, but it is also a purchase I did not make.
The complaint has been investigated and resolved to the customer’s satisfaction.
bad service, subscription scam
bad CSR, hang up the phone if you tell them the situation, hang up again if you ask why they hang you up, end up you need to cut your credit card or they keep charging every month without your permission. 100, 000 complaints were not wrong, ccbill is a one of credit card scam site. Be careful !
The complaint has been investigated and resolved to the customer’s satisfaction.
I called within 3minuets of my $29.95 scam charge and then had a $1.95 fee added to that, and said that I didn't want this charge and had not used it, after one of their model said that my card would not be charged! They said they are not responsible for what individuals on the site say and that I checked the terms and conditions that said "non-refundable"! I didn't use the service and called immediately after my cell phone alerted me of the charge! These guys, the site and people on the site are CRIMINALS!
withdrawn money from my account
Ccbilleu.com+1888 has accessed varied amount of money from my account without my authorization. I do not believe I could make such withdrawal from my account when I am in a finacial difficulty during this period of recession. I would appreciated this to be stopped with immediate effect and refund my money back please. This is an incovinient causing a negative balance on my account.
Money unathorised has gone out of my account illegally and cost my account to go overdrawn what action is going to be taken to refund my funds back into my account miss leah hughes contact [protected]
this company have stolen 74.50 from my bank account. what can i do. ive never heard of them
This company keepd on taking money out of my bank account
How it happened, that is confusing, it took 75pounds from my account
unauthorized debit
I found my credit card charged for 1 transactions of $ 29.95 each, in the name of "CCBILLEU.COM +[protected] VALETTA. MALT MT". I know nothing about them as i made no subscriptions or purchases.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company charged me $29.95 which was not authorized by me! I called the number on my cc statement and I did go thru a process to cancel and it confirmed I was canceled. However, I made the selection on the phone to talk to a customer rep. and I was on hold for 25 minutes. I am going to challenge the transaction with my CC company and see what happens! I am really angry!
Report your fraudulent charge,
cancel that credit card # now before they hit you again!
false bank a/c duductions
This company have made monthly deductions from my H.S.B.C. bank account of £19.95 seemingly through my direct debit card. I have not authorised these and do not recognise the company.
I cannot contact them on their E-mail address
The complaint has been investigated and resolved to the customer’s satisfaction.
$511.00 deducted from my bank account by CCBiLLEU.com and never heard of them before. Total Fraud!
An amount of $39.27 showed up on my statement on 29th July. I have never had any dealings with this company and have asked my bank to look into it.
Anyone live in or near Tempa AZ who is 6'6" and around 240lb with a black belt (or .45)
Domain registration gives
Administrative Contact:
Admin, DNS @ccbill.com
2353 W University Dr
Bldg A
Tempe, AZ 85281
US
1.[protected] Fax: 1.[protected]
May be worth a visit or phone call
I have just noticed a £1 deduction on my card and sent an email to CCBilleu. It has not bounced back (yet) so will see if I get an answer.
Still cant find out who Valetta MT are though.
Keith
I have been getting the same and never seen the name before. They Need To Stop Taking Money I Need
fraud
Recentlyi was charged two times for a subscribtion by this company. Have no idea how they got my information. Card numbers / address. Only thing that was off was the email address that was used! They said they would refund me
Details are: 9 / 01 / 11 ccbilleu.com +[protected] debit 828. 47
Valetta. Malt
0 / 12 / 10 ccbilleu.com +[protected] debit 921. 26
Valetta. Malt
Kindly cancel and refund.
The complaint has been investigated and resolved to the customer’s satisfaction.
Charges on checking account not valid. many amounts. $40, $20, $59.95, 4 payments of $59.85 to name a few.
I have just seen someone has collected 39, 90 EUR out of my count but I don't know why.
I don't have received anything. For me 39, 90 EUR is a great amount.
Can you make something for me ? Help me please.
Charging my credit card $57.61 for six months, I have no idea what it is, I never ordered anything from them.
My debit card has been charged twice for 45.95, a charge that I did not make. The bank knows I did not make it because it could never be authorized with my 3 digit code on the back of my car
thanks
ibrahima kalil Berete
My name is WAEL I am from Jerusalem Israel my credit was charged illegally 59.00 euro for two months can you tell me the source or advice me what to do .. thanks in advance
on the 8th of jan 2015 £25.00 was taken out of my bank account. i am not sure why this has happened and wish for the money to be returned into my account. i wish for this not to happen again
ongeoorloofde geldafhaling
they have taken over ten gbp from my credit card, i dont know who they are for what its for
I have tried to cancel payments to a dating site and left messages with TNWBILL.COM and received no response. I do not know where my payments are going to. I am also being charged weekly for a monthly membership. The complaints department here sucks and I have had to go so far as to cancel my bank account to stop these payments being taken out of my account. I get no response from TNWBILL.COM when I write to them. USE AT YOUR OWN RISK!
These people need to lose their hands, and they would if they lived in another country where its their custom to take the hands of thieves. They have drained every cent from my account, every 2 or so days they would go and debit 429.95, $32.00, $8.00, and $6.00. i agree that they should definitely need to be stopped. They do not live in my country we have a government that has a zero tolerance to online scams.
unethical business practices
This company works with people who run websites that offer services that are never fulfilled. When these sites are used you get signed up for free trial offers to other sites that you had no intention of signing up for. Your card/account is then atomaticly charged until you call and have it cancelled. When I did call I informed them of what was going on and they did not care one bit, they know that people are useing them to scam/rip off people and yet they continue to participate in these misleading and unethical business practices.
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud charges on bank account
Unauthorized charges on bank account for 99.65 bank found charges and reported to me hopefully will get money back.
The complaint has been investigated and resolved to the customer’s satisfaction.
they just took me for 500.00 and i never in my life delt with what ever it is
I have charged by CCBILLEU.COM +[protected] VALETTA, MAL $69.90. Have no idea where is this jerk from
Je ne comprends pas pourquoi je paye 7€ tous les mois pour une chose que j'ai effectué pour un mois seulement et j'aimerai que vous cessiez de vous servir de ma carte sans mon accord. Cordialement
fraudulent chargers
Hello, I had three charges all dated 5/17/2010 for $29.95EU, $29.95EU and $39.95EU as well as three currancy conversion charges amounting to $0.80. My bank caught it and called me, I suppose because so many people have complained about this company. While I agree with 'bankgirl' that some should check with the men in the house, this was not the case for me. I have not been on adult sites and do not use this card on-line. I wonder how many people that have been charged fraudently by this company have traveled and used this card in the islands. I just had a friend that had a very similar situation on a card he only uses on vacation. One year later he was hit with many fraudulent charges on the card.
i have noticed a debit going out of my account to the above address and do not know anything about it. i contacted barclays in march and they said they would stop it. it happened again in may and i then contacted barclays again and they sent me a form to send back to them.it seems that im not the only one this is happening to
Hello!My english is not quite well, but i must try to understand why someone like this CCBILLeu.com, take 32 euro from my credit card!I have no orders or other to pay to you!If you make some light to this unauthorized case, i will be gratefull.I intend to denounce this to postal police, and i claim some answer!
Was checking my bank account discovered two unautjorized charges for 39.77 each called the number was told it was an adult dating website i never subscribed to ANY site at all i told them to reverse these charges and am notifying my bank to investigate as fraud this company needs to be stopped NOW
I have recently noticed that 2 withdrawels have been made from my account both £39.90.. I have not signed up for anything on this website, so this must be a scam!, Will this money be refunded!?
Daniel Falconer.
Cannot trace why this has been taken, or whether this company acts on behalf of any other broker or lender.
on friday the 17th of june 49.25 was taken from my account i am a single mum with 6 kids and want this money back as i no i have not given consent for ccbilleu to take this who do u think u are doing this to people
I checked the statement of my account. CCbilleu.com took money out of my bank account three times. I have no idea what is that for. $100.00 was taken on may 6th, 2011 and $100.00 was taken on may 10th twice, so total $300.00 was taken from CCbilleu.com. Could you help me to get money back, please?
I noticed on my bank statement that money was deducted from my account that i had no knowledge of, i talked to my bank and they said it was something i had agreed to this via internet, as i know that i did not do this, please cancel debit and refund cash taken immediately
I am being charged US $ 10 every month on my visa credit card number [protected] by cccbilleu.com for some service which i did not requisition at all.. Plz stop charging the same. and also refund me the amounts charged so far.
i have checked my bank statement and have 2 unknown payments to CCBILLEU.COM on the 14th december 2010 for £29.50 each . please advise me on how i get my money back . again i have no idea what they are for and would like my money back as soon as possible ! my e-mail is sparkes216@hotmail.co.uk
unauthorized withdraws
There has been unauthorized charges and withdraws from my bank acct. I have no idea what these charges are for or how they got into my acct. to take money that had nothing to do with anything that Iv boughten. I see that this is happening to a lot of people but I dont see any ways of fixing it or even stopping it other than taking my money and closing out all accts.
The complaint has been investigated and resolved to the customer’s satisfaction.
chkcardccbilleu.com +1valetta
I just checked my Visa statement and there is charge to this site for $5.00. I wish to cancel any further charges to or by this site. Please help make this happen. Your prompt response is appreciated. Rich Killian
The complaint has been investigated and resolved to the customer’s satisfaction.
credit card misuse
I see an entry in my credit card statement CCBILLEU.COM +[protected] and USD 29.95 is charge to me (transaction date 19-02-2010; posting date 24-02-2010). I am being charged unjustly without my request. During the previous month also I was charged by the same company and I had posted a complaint. Again I am charged by the same company though I did not at all use my credit card for more than a month.
I request the company concerned not to charge me unjustly like this.
Pradeep Roy
The complaint has been investigated and resolved to the customer’s satisfaction.
Não aquento mais ficar pagando isso no meu cartão de credito, todo mes, , é isso ( ccbilleu.com+ [protected] TODO MES FICAM DISCOTANDO $ 29, 92 DOLARES DA MINHA CONTA, , que historia é essa não quero mais isso preciso de uma informação, , processo judicias vão ocorrer pelo esses fato, , aquardem
fraud charges deducted from my acount
I, Pradeep Roy, herby complain that USD 29.95 is being deducted from my Axis Bank credit card No. [protected] and the entry shows Description / Merchant Name as CCBILLEU.COM +[protected] . I do not know who is behind this. I have not ordered for anything in the last three months and I do not owe anything to anyone. So Please stop deducting this from my credit card.
Thanking you
Pradeep Roy
The complaint has been investigated and resolved to the customer’s satisfaction.
I, manshu jaiswal, herby complain that USD 29.95 is being deducted from my debit card and the entry shows Description / Merchant Name as CCBILLEU.COM +[protected] . I do not know who is behind this. I have not ordered for anything in the last three months and I do not owe anything to anyone. So Please stop deducting this from my credit card.
Thanking you
manshu jaiswal
i have the same ! I have not idea what is for this payment. ? How to stop this ?
fradulent charges
I just received my new Visa card and didn't even use it yet. However there were two new charges on my statement. They were both identical and both from CCBILLEU. COM in Valetta MH; in addition there was a foreign transaction fee as well, both charges added up to $50.50. Obviously I did not order anything and certainly not from out of the country. Upon googling the website I found that there are numerous accounts of others that have been fradulently charged from this company. Apparently there is a porn site that uses CCBILLEU.COM's services to do their billing from Valetta MH (Malta). Heads up, check your statements!
The complaint has been investigated and resolved to the customer’s satisfaction.
I find wrong withdrawel from my credit card account how i will solve the problem.
unauthorised transaction
This company has drawn £20 from my bank account by debit card - this was not authorised by me.
CCBillEU is an online billing company, processing transactions for third parties, so the fault lies with whoever made a purchase using my details.
UPDATE.
The £20 taken from my account on the 5th of October 2009 was returned to my account on 12th October 2009.
It pays to get up and complain for yourself.
The documentation my bank said would be sent to me, when I raised this issue on 5th October, has just arrived - 13th October. It was dated 7th October and has spent five or more days in the post.
CCBillEU has behaved entirely, in a responsible and fair manner. and has demonstrated a far greater regard for the urgency of my situation than has my bank, LLoyds TSB. Through CCBillEU, I was able to provide enough information to my local Police to prompt an immediate investigation that has a fair chance of resulting in an arrest.
CCBillEU, Thank you for your understanding, your diligence and your help.
Mike Fuller.
Follow up to complaint:
I have contacted CCBillEU by email: consumersupport@ccbill.com with details of the transaction, primarily my name, address and the last four digits of the affected card
They have replied that they are refunding and have given limited details of the origin of the fraud, which I have passed onto the Police.
They seem keen to resolve the matter quickly. Hopefully, the cash will soon be back in my account.
The complaint has been investigated and resolved to the customer’s satisfaction.
money taken from credit card
I want to cancel the operation of credit card.
I want my money put back in my account.
In 5 days starting today the 24. 06. 11
The complaint has been investigated and resolved to the customer’s satisfaction.
i cancelled my service with valetta.malt and want my money put back in my account
don't know yet
There is a debit on my Wells Fargo cd in the amt of $29.95 debited as of 8-31-09 from
CHKCARDCCBILLeu.com +1Valetta MTDE. I don't recognise this. Who is the mercant? What is contact info?
The complaint has been investigated and resolved to the customer’s satisfaction.
its from an adult pornsite called "www.kickassgirlz.com". It's a phantom porn site that says it has 100's of womens sexy wrestling vids and pics but when you become a member ($29.95/mo), and enter the site, nothing works (no pics video anything). They left a note from 2009 saying it only works on Windows XP and Vista and to download a codex file to watch, well f*** that are they serious? Haven't they heard of JAVA? How stuupid do they think the average semi tech individual is. Trying to get out of their site is also a joke, if you try to shut down your browser, a site storefront popup for "Cali Logan.com" (looks like underage jailbait chick) flashes. She's cute, but no way I'm even peeking out the corner of my eye at a 16 yr old looking teen who hasn't had her 1st period yet. And I'm single but still know I don't want 50 to life.
If you're really pressed for pay porn that is secure really. AEBN and Hotmovies are the 2 benchmarks today. They do everything by the book and no surprises. If you're completely beat up by any more pay porn expereinces, try Tube8.com. I pesonally have watched 1000's of clips and the only irritating thing is when you do first search, "live Jasmin" (a ppv live go go girl show) popup appears but just "hit the little red X". Hope this helps. and never trust sites that can't at the very least point you somewhere else to cancel or complain.
Take me off the list ! Don't want unauthorized charges
I do not want to be charged random $100 or more charges on my bank so please take me off the list
Take me off of this list
Please take me off your list immediately. I did not sign up for a random $29.95 charges.
Take me off the list I don't want these charges anymore.
I do not want this charge to bank account anymore . Please take me off the list
Please take this charge off my account, I no longer want these unasked for charges
try ccbill.com. They are a porn website merchant.
money keeps being taken when I have stopped a membership
I joined a personals website and having left the uk I cancelled my membership but 6 months later they are still taking mony from my debit card. I contacted my bank and they say they cannot stop these transactions. when I go onto the billing companies website ccbilleu.com the web page does not come up and you cannot contact them. I am at a loss to know what to do to stop these payments? the reference is CCBILLEU.com +[protected] CD 3165. what advice can you give me?
The complaint has been investigated and resolved to the customer’s satisfaction.
money has been deducted from my account which i know i did not authorise! i need this problem rectified AS SOON AS POSSIBLE! i will lodge a fraud case with the South African Police Department!
CC BILLEU.COM:2 UNAUTHORISED DIRECT DBIT PAYMENTS OF..£22.46..for what..?
discovered charge on bank for 50.00 we did not authorize
I would like to cancel my mebership I have trid before and failed, I cannot remember my password.
You are no longer authorized to take money out of my bank account for any account.
I have closed this account, but money still being taken out of my bank account. 29.95 each month. I will stop payment on any money being taken from this date on.
Why are you deducting $69.97 from my Visa and what is it for? Whatever it is, please stop deducting this amount immediately.
Thank you
barb-bq@comcast.net
Your bank should be opening a dispute for you and have these amounts stopped. Your bank can issue you new cards and even open another account for you. That is what my bank done. This way any card or bank details they have for you will no longer be valid. Hope this helps.
I am having the exact same problem! Have you found a solution? They are stealing money from me at this point and numerous phone calls and emails have received no response.
retrait d'argent
c
chaque mois on me débite 22'95 usd de mon compte
pour quelque chose dont je n'ai pas l'usage et je désire que cela cesse
immédiatement.
On m'a plélevé 24, 03 € en fevrier 2011 sans aucun achat ?! et je ne sais même pas d'ou cela vient!
moi en prend 25.89€ par moi alors que je n'ai pas fais d'achat non plus ! je vais porter plainte a la police et voir la poste c'est pas normale
bonsoir
tous les mois ccbilleu.com me preleve 14.95 € sur mon compte j'ignore quel est ce site et je voudrais savoir comment faire pour qu'il me rembourse car cela fait quelque mois que ca dure est j'en ais ras le bol peut on les attaquer ?
merci de me renseigner
fanou48@live.fr
credit card fraud
I joined a web site that used cc bill to collect the credit card information and charge my account. this was the first time I have used the credit card in months. just got called from my bank fraud department asking about charges today. it was not me that placed any orders today. I have not used the card since the cc bill charge. I do not even carry the credit card with me. the only way someone could get that number and use it would be by cc bill giving out that information. they either gave it out or somebody that works there stole it. I called them and of course they say they didn't do anything wrong. how else could someone get my card number when I never use it except this one time. it did not happen by itself. I used the card for a cc bill charge and now I am dealing with fraudulent charges from other places online. cc bill is the only place someone could have gotten that credit card number to use.
Do not sign up at any web site that uses cc bill.com!
The complaint has been investigated and resolved to the customer’s satisfaction.
CCBill Reviews 0
If you represent CCBill, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of CCBill complaint handling
-
CCBill Contacts
-
CCBill phone numbers+1 (800) 510-2859+1 (800) 510-2859Click up if you have successfully reached CCBill by calling +1 (800) 510-2859 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (800) 510-2859 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (800) 510-2859 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (800) 510-2859 phone numberMerchant Support+1 (888) 596-9279+1 (888) 596-9279Click up if you have successfully reached CCBill by calling +1 (888) 596-9279 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (888) 596-9279 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (888) 596-9279 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (888) 596-9279 phone numberConsumer Services+1 (855) 330-8755+1 (855) 330-8755Click up if you have successfully reached CCBill by calling +1 (855) 330-8755 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (855) 330-8755 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (855) 330-8755 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (855) 330-8755 phone numberAffiliate Support+1 (888) 364-4332+1 (888) 364-4332Click up if you have successfully reached CCBill by calling +1 (888) 364-4332 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (888) 364-4332 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (888) 364-4332 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (888) 364-4332 phone numberNew Merchant Inquiries+1 (480) 449-7751+1 (480) 449-7751Click up if you have successfully reached CCBill by calling +1 (480) 449-7751 phone number 0 0 users reported that they have successfully reached CCBill by calling +1 (480) 449-7751 phone number Click down if you have unsuccessfully reached CCBill by calling +1 (480) 449-7751 phone number 0 0 users reported that they have UNsuccessfully reached CCBill by calling +1 (480) 449-7751 phone numberCorporate Headquarters
-
CCBill emailssupport@ccbill.com100%Confidence score: 100%Supportdmca@ccbill.com93%Confidence score: 93%legalaccountsupport@ccbill.com93%Confidence score: 93%supportmerchantsupport@ccbill.com93%Confidence score: 93%supportccbill@ccbill.com92%Confidence score: 92%clientsupport@ccbill.com92%Confidence score: 92%communication
-
CCBill address2353 W. University Dr., Tempe, Arizona, 85281-7223, United States
-
CCBill social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all CCBill contacts
Recent comments about CCBill company
unauthorized charges to my credit card.
Doctor of Credit
1 review
NetSpend
806 reviews
Gamesdeal.com / Glory Profit International
21 reviews
Veditalia
1 review
WebGameGame
8 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I have an unauthorized charge to my bank card of $49.83, I would like to stop this recurring charge, now. please take it off your records.