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CB Auto Parts and Repair Stores 24-7 Ride Did not fulfill paid commitment of ride service. Did not refund prepaid fee for service
24-7 Ride

24-7 Ride review: Did not fulfill paid commitment of ride service. Did not refund prepaid fee for service

J
Author of the review
11:58 am EDT
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I never write reviews, but this experience has made my exception rule. We prepaid for a pick up at LAX 2 weeks in advance. Upon landing at LAX I received a text that they were not going to honor their commitment and left us stranded curbside with luggage in hand looking for a ride. Not knowing anything about LAX transportation, I attempted to call them a dozen times hoping they could at least give us guidance on how to get a ride to Orange County. They never answered my calls, even after letting it ring for 15 minutes. I still wouldn't have wasted my time with a review except this morning, 3 weeks after the incident, I checked my credit card statement and still have not received a return of funds. Now I had to spend more time with the credit card company filing a dispute and sending documentation of the issue. What a waste of time.

We finally found our way off site to where Uber and Lyft drivers were staged and received a ride home from the best Lyft driver we have ever had- And it was the same price we paid 24-7 Ride!

Do yourself a favor and try Uber, Lyft, or any other alternative, but don't give this company your business.

Claimed loss: $126

Desired outcome: Receive refund. Adjust your rating of this company. Clearly your litmus test is missing the mark. Far too many stories with identical experiences. Leaving prepaid customers stranded is an "acceptable" practice they regularly employ.

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  1. 24-7 Ride Contacts

  2. 24-7 Ride phone numbers
    +1 (888) 700-1222
    +1 (888) 700-1222
    Click up if you have successfully reached 24-7 Ride by calling +1 (888) 700-1222 phone number 0 0 users reported that they have successfully reached 24-7 Ride by calling +1 (888) 700-1222 phone number Click down if you have unsuccessfully reached 24-7 Ride by calling +1 (888) 700-1222 phone number 0 0 users reported that they have UNsuccessfully reached 24-7 Ride by calling +1 (888) 700-1222 phone number
    Customer Service
    +1 (714) 975-8200
    +1 (714) 975-8200
    Click up if you have successfully reached 24-7 Ride by calling +1 (714) 975-8200 phone number 0 0 users reported that they have successfully reached 24-7 Ride by calling +1 (714) 975-8200 phone number Click down if you have unsuccessfully reached 24-7 Ride by calling +1 (714) 975-8200 phone number 0 0 users reported that they have UNsuccessfully reached 24-7 Ride by calling +1 (714) 975-8200 phone number
    International
  3. 24-7 Ride emails
  4. 24-7 Ride address
    2913 El Camino Real № 443, Tustin, California, 92782, United States
  5. 24-7 Ride social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
24-7 Ride Category
24-7 Ride is ranked 328 among 493 companies in the Auto Parts and Repair Stores category