6 Days Cleaning Service
Reviews and Complaints

Dear all,

PLEASE think twice before engaging 6 days cleaning services, hire them for cleaning services for my residence. To my horror, during completion my bedroom wooden flooring was badly scratched by their vacuum cleaner wheels. When I questioned why was so bad, the cleaner lady totally ignored n mentioned she didn’t use the vacuum at all. Yet, the big machine is there. We showed the wheel mark to the supervisor and he acknowledged the issue mentioned will get it fixed up. Immediately, we call the management but was ignored

Atrocious quality service and cleaning, the cleaners were uncooperative and arrogant, reluctant to follow instructions and argumentativ. Poor time management and poor quality work. Lots of damage caused to my property due to their negligence and failure to take care. Company were unresponsive and to messages and calls. Cleaners feedbacked that company treated them badly and paid very poorly. Dealing with the company and the cleaners was a very stressful and unpleasant experience. Please avoid at all costs.

The cleaner was late for 1.5 hours for the cleaning appointment but she did not have the courtesy to call my mobile to inform me about it or ask me about the directions to my house. I do believe that either 6 Days Cleaning or the cleaner herself should have done the due diligence to find out where my house is located. Even if they can't find it online, the cleaner should still call me to find out about the directions to my house. My previous part-time cleaners that I hired did call me to find the directions before the actual day of service therefore, I cannot accept such services from a professional cleaning company or professional cleaners. Her reason of leaving house at 10:30am and the manager gave her wrong direction are reasons that are unacceptable to me for been late.

I would usually give a short briefing to the part-time cleaners before they start cleaning my house. This is to ensure that the part-time cleaners would know what is expected and know how to use some of the cleaning chemicals and machines such as vacuum cleaners. However, the cleaner cut me off during my briefing and told me that she knew what to do. Given that she said she knows what to do, I proceeded to ask her to clean the fan. However, she just say that she don't know how to dismantle and clean the fan and just stood there and refused to clean the fan. Therefore, rather than I sit back and relax as what your email promise, I have to detach it for her and fixed it back after she clean it. I can accept that she don't know how to dismantle the fan, but I cannot accept her attitude of not doing anything other than standing there and await instructions when she say that she knows what to do.

After which, we proceed with the cleaning for the rest of the house where she did half-heartedly in terms of vacuuming and mopping the floor and cleaning the toilet. The jobs are not well-done. She is also quite rough with the equipment as a lot of banging sound can be heard when she was cleaning which does not happen when the previous part-timers clean the house. In terms of clearing the big solid dirt in my water-based vacuum cleaner, she threw them into the toilet bowl before I could ask her to stop. I told her that these big solid dirt could clog up the toilet bowl and it is preferred for her to take it out using gloves and throw it separately into a plastic bag before throw the rest of the dirty water into the toilet bowl. However, she gave a very curt unprofessional reply in Chinese "不丢都丢了，你要我这么样?".

She completed her tasks half-heartedly in 2.5 hours and asked me to ‘quality check' her work. However, when I told her about the areas to touch up and also additional areas to clean up, she argued and was defensive on her cleaning work. She is not willingly to further touch up on the areas that I pointed out and further reasoned with me that if she finished what was told to her she could just leave before the 3 hours is up. I told her she still need to clean the window and she unwillingly pick up the rags and wipe the windows. 10 minutes before the 3 hours, she again asked to leave the house. I told her to close some of the windows and keep the cleaning equipment at the proper areas. She slammed the windows and left one cleaning solution unkept and just left the house.

Trash was left on my dining table and rubbish bags in the house were not disposed.

She did not do a good job of washing the floor rugs by hand as she rinsed lightly in just a few minutes. These rugs were hung in the toilet and the stench fills the toilet by night time. I had to do a rewash myself the next morning.

"Best" part was with all the slamming of my cabinets, I found my softclosing cabinet was spoilt. Cleaning company did not reply on when I seek for compensation.

This is the worst experience I ever have with a part-time cleaner.

This is an absolutely dodgy company. I would not use. None of the maids are vetted or are actually maids. Just very young women playing on their phones all the time who have no idea how to actually clean. This company 6 days cleaning has ignored me regarding a maid issue and have plenty of time to reach out. I would advise against their services.

Sales people promised trained cleaners who know how to clean and who would take a thorough top to bottom approach.Sounds great, right?

It is evident based on the service provided, that this was NOT true. Half of the people sent didn't appear to know what they were doing and couldn't "see" the dust or grime. Unless specifically told to do so, these folks never touched a baseboard, ceiling fan, or went after cobwebs that built up week after week. The cleaner they use on hardwood floors leave the floor sticky, and the floors would need to be re-mopped after they left.

Dusting was done with a duster that moved the dust around the room, but never actually removed the dust. They dusted around stuff that was within reach.

They don't move anything or attempt to clean under anything.Avoid them if possible.