ServiceMaster DSI’s earns a 1.0-star rating from 6 reviews, showing that the majority of clients are dissatisfied with restoration and cleaning services.
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This compny came in to do water mitgation
This compny came in to do water mitgation. They put holes in my walls and floors and bent a water pipe, then denied it. Then they expect me to pay a lot, when their damages exceeded what the bill was. I spoke to them, they said they would get back to me. Next call I get is that if I don't pay the bill they will send it to collections. I have pictures! Proof! See you in small claims court boys!
OMG! DON'T EVEN THINK ABOUT USING ServiceMaster DSI!
OMG! DON'T EVEN THINK ABOUT USING ServiceMaster DSI! They put me on the ignore list for fixing up my place even though my insurance company gave the green light for all the repairs. I had the bad luck of talking to Tom Petrovic who didn't give a hoot that his company was losing out on a $40K job. They only work during banker's hours and won't budge after 4:00 pm or on weekends. They expect you to take a day off work to deal with them even though you're the one paying! They were so rude to me, probably because I'm a chick and they thought they could push me around. There are way too many other construction companies out there that know how to act like grown-ups. And this is all after they cashed an $11K check for mitigation! They're just plain bad at doing business.
I hired Service Master DSI in summer 2021 for roof and siding repairs on my property
I hired Service Master DSI in summer 2021 to fix my garage roof, some vinyl siding, and reshingle a part of my house and garage. They completed the work in October , costing nearly $12,000. My property had a mix of new and 18-year-old shingles of the same brand. In May 2022, a storm tore off many new shingles installed by Service Master. The older ones remained intact. When I contacted them, they denied responsibility for the storm damage. I insisted it was due to poor installation, yet they still refused to acknowledge fault. Facing another impending storm, I had to repair the damage urgently. A customer-focused company would have acted differently. My experience with Service Master DSI was unsatisfactory, and I wouldn't recommend their services.
ServiceMaster DSI Complaints 3
I had a water damage problem on 4/19 and I hired ServiceMaster DSI to fix my kitchen, dining room and family room floor
I had a water damage problem on 4/19 and I hired ServiceMaster DSI to fix my kitchen, dining room and family room floor. They messed up the job and had to refinish it three times, but the floors are still messed up. A Servicemaster guy came in January to look at the damage, but I haven't heard anything since. They also broke my fridge and a chair, but they keep saying they're working on it and I haven't heard anything back. I talked to Manager *** but he and his staff never confirm anything. I haven't paid them yet because the work isn't done.
I called ServiceMaster DSI on 6/21 because of a water leak that messed up my whole house
I called ServiceMaster DSI on 6/21 because of a water leak that messed up my whole house. They sent *** to our home who set up big fans upstairs and downstairs. *** came back the next day and said the fans had to run 1 more day because of the moisture. After day 5 I kept calling *** and he said he was out of town. I asked how much longer do the fans have to run or when was someone coming back to our home because the sound was driving us crazy and I wanted to know the next steps. He gave me the main number to call and I was in contact with ***, branch manager. After 2 weeks we unplugged the fans ourselves. *** came to our home once and said sorry and then said they shouldn't have run that long and someone else would be at our home to do the next steps. To make a long story short they never finished the job and I had to hire another company. Poor poor service. My home ended up with mold due to the delay.
ServiceMaster was hired to clean and restore my home stuff after smoke damage happened on March 26
ServiceMaster was hired to clean and restore my home stuff after smoke damage happened on March 26. They did the work and gave back the stuff, but some jewelry and silverware are missing, and some things like a giraffe figurine, an antique china plate, and crystal stuff are broken. There are more things, but I don't want to list them all. I'm worried because the Branch Manager, ***, isn't answering my calls or texts. He texted me back on October 11, and said someone would call me, but I haven't heard from them. I called *** on October 25, and asked him to call me back ASAP, but he hasn't called me back yet. It's been seven months since the smoke damage happened, and I still haven't gotten everything fixed. ServiceMaster got paid by insurance, and everyone else involved got paid too. All that's left is for ServiceMaster to fix or replace the stuff they lost or broke. I think there might be some problems because they're not answering my calls.
Is ServiceMaster DSI Legit?
ServiceMaster DSI earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Smdsi.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- We detected that smdsi.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- ServiceMaster DSI protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to ServiceMaster DSI has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About ServiceMaster DSI
At ServiceMaster DSI, we understand the importance of quick response and efficient restoration in the aftermath of a disaster. That's why we have a team of highly trained professionals who are available 24/7 to respond to emergencies and provide immediate assistance. Our team is equipped with the latest tools and technology to ensure that the restoration process is completed quickly and effectively.
We offer a wide range of services, including water damage restoration, fire damage restoration, mold remediation, and more. Our team is trained to handle any type of disaster, no matter how big or small. We work closely with insurance companies to ensure that the restoration process is covered by insurance and that our clients receive the compensation they deserve.
In addition to our disaster restoration services, we also offer commercial cleaning services, including janitorial services, carpet cleaning, and more. Our team of professionals is dedicated to providing high-quality cleaning services that meet the unique needs of each client.
At ServiceMaster DSI, we are committed to providing exceptional service and exceeding our clients' expectations. We take pride in our work and strive to deliver the best possible results. If you're in need of disaster restoration or cleaning services, contact us today to learn more about how we can help.
Overview of ServiceMaster DSI complaint handling
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ServiceMaster DSI Contacts
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ServiceMaster DSI phone numbers+1 (630) 833-0888+1 (630) 833-0888Click up if you have successfully reached ServiceMaster DSI by calling +1 (630) 833-0888 phone number 0 0 users reported that they have successfully reached ServiceMaster DSI by calling +1 (630) 833-0888 phone number Click down if you have unsuccessfully reached ServiceMaster DSI by calling +1 (630) 833-0888 phone number 0 0 users reported that they have UNsuccessfully reached ServiceMaster DSI by calling +1 (630) 833-0888 phone number+1 (800) 954-9444+1 (800) 954-9444Click up if you have successfully reached ServiceMaster DSI by calling +1 (800) 954-9444 phone number 0 0 users reported that they have successfully reached ServiceMaster DSI by calling +1 (800) 954-9444 phone number Click down if you have unsuccessfully reached ServiceMaster DSI by calling +1 (800) 954-9444 phone number 0 0 users reported that they have UNsuccessfully reached ServiceMaster DSI by calling +1 (800) 954-9444 phone number+1 (303) 875-9906+1 (303) 875-9906Click up if you have successfully reached ServiceMaster DSI by calling +1 (303) 875-9906 phone number 0 0 users reported that they have successfully reached ServiceMaster DSI by calling +1 (303) 875-9906 phone number Click down if you have unsuccessfully reached ServiceMaster DSI by calling +1 (303) 875-9906 phone number 0 0 users reported that they have UNsuccessfully reached ServiceMaster DSI by calling +1 (303) 875-9906 phone numberBranch Manager+1 (888) 927-2067+1 (888) 927-2067Click up if you have successfully reached ServiceMaster DSI by calling +1 (888) 927-2067 phone number 0 0 users reported that they have successfully reached ServiceMaster DSI by calling +1 (888) 927-2067 phone number Click down if you have unsuccessfully reached ServiceMaster DSI by calling +1 (888) 927-2067 phone number 0 0 users reported that they have UNsuccessfully reached ServiceMaster DSI by calling +1 (888) 927-2067 phone number
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ServiceMaster DSI address2400 Wisconsin Ave, Downers Grove, Illinois, 60515-4019, United States
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ServiceMaster DSI social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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