7plus / Seven Network Operations
Reviews and Complaints

The 7plus streaming is very confusing,
Mainly
Why are we only able to see round 4 & 5 of the artistic gymnastics qualifiers?
Finals are tonight and we haven't even been able to see some of the main competitors of renown?

Ow my complaint is too short?
Your app sucks on most platforms, it has soo many issues, the constant repetitive adds make us often give up on watching or finishing programs…

Mainly, we….. with ex Americans in the house and talking to family in the states would like to be able to at least see the USA team let alone the others in their qualifying rounds please.

Really disrespectful pronouncing players' names wrong repeatedly. Please learn their names before you commentate.

Stop showing so many repeats of the swimming people are already fed up with repeats there are other sports to see other than bloody swimming. Haven't seen any badminton judo etc etc come on why only show aussies playing. Calling this Country multicultural show evidence on the tv.
Start showing different sport events and you will get more interested. Thank you

Hi, Just spent 30 minutes trying to find a replay of the Women's 4 x 100m Freestyle Relay gold medal race - tries numerous combinations and approach's. If its there its well hidden.

Suggestions
1. Have the medal replays available at top of screen.
2. If you go to the medals summary you can expand it see the medals. How about a link from there to the replays.

Otherwise its a great site working well.

Stop showing Joanna Grigg and Luke Darcy, just show the sport. What a waste of an opportunity to show other sports.

Run 2 channels with one that follows Australian sport and the other follows everything else. Why can't there be more channels?

I just saw a replay of Ian Thorpe winning in 2000, show this prior to the Olympics starting an then you can show something different like, shooting, taekwando, table tennis, rowing, weightlifting etc.

The Seven app is not easy to use and is filled with a rediculous number of adds. Would suggest you review the official IOC Japanese Olympics app and follow how they lay their app out.

Finally, stop changing the channel that needs to be watched. Why do you keep asking viewers, and in some cases not even ask viewers, to change channels to keep watching the event.

Why bother paying for the rights to show the Olympics if you don't show it on the TV.

I am trying to watch the olympics games and the app keeps coming up with error code, no internet, when I go into my connection I have full internet. I have reset everything, re download and it still happening. I am very frustrated as I am missing out of Olympic covalent I want to watch. Not good service for the 2021 times.

The app is not working properly. It is very very slow to load and sometimes does not even load. If you have got the sole television wrights then you should be able to handle the demand to stream the olymipcs. We have been waiting a long time to be able to watch these olympics and I can't even get on to watch the sports that I have been waiting for because the app is not advanced enough to Handel the demand. I have made sure the app itself is updated to the latest update as well as my tv.
I have very fast internet (365mb/s) so I know it is not that all other streaming apps are working just fine so this just leaves your app. this needs to get sorted as it is not acceptable and completely unfair: do not have the sole tv wrights if you can not handle the demand let someone else like Foxtel or Kayo televise also.

I don't wish to watch the Olympics I wish to continue to watch programmes on seven plus but it seems as though if I go to seven plus nothing will load
Is thus because Australia is putting too much effort into sport
Well everyone does not wish to watch sport
These days seven plus airs so many reality shows that you actually have to watch the app to watch any programs worth watching
Very frustrating when you can't even watch those because they time out while trying to download

Multiple channels showing the same sports, while other events are completely ignored. I want to see Archery, but instead there's Fencing on multiple, tabletennis on multiple, soccer on multiple. It's garbage.

Hi, can you please sort out your Apple TV app? I have so much trouble watching it on my Apple TV 4. Everything else works fine so I know it's not the device. I am trying to watch 911 and it regularly stops the show, doesn't load, starts again at beginning when I click on resume. Speaking of 911 also, where is seasons 2 and 3. I watch those on Disney but not everyone has Disney. Either way, please fix your app. Apple TV's cost too much money for them not to work. The problems leave me extremely reserved about watching your channel/starting new shows because it takes so long to get through everything. Don't have free to air atm so rely solely on catch up and streaming channels. Please fix ASAP.

The ads are ruining the shows that I watch on 7plus. They carry on playing when the show starts, you can hear the show but the video of the add is showing. They cut in at the most random places. And when the show comes back on after the ads, the picture is ahead of the vocals. Totally frustrating to use your site. Also the same ads are consistently playing can you at least change them. Can you please fix this problem, maybe only have advertisements at the start of the show.
Thanks for listening

7 plus is/was my favourite channel for news shows ect... Keeps freezing and loading issues? Turned it off, uninstalled, unplugged and everything ... ? Maybe change to another station? Unhappy and disappointed.

I am watching Home and Away on 7plus on my TV and it is jumping to ads and skipping parts of the show so I am missing parts of the show before it is actually meant to go to an ad. I am not impressed nor want to continue to miss parts of the program I am wanting to watch. Can you offer a premium service where you take out all your crap adverts? Because I am not going to use a service or pay for a service that cuts out part of a tv program for unnecessary adverts.

I watched the first two episodes of 2020 My Kitchen Rules "The Rivals". I'm not watching MKR again. I hoped this new series would focus on the cooking. Unfortunately "strategic voting" was once again brought up many times. The show is not about cooking, but the rivalry among contestants. It's taken me a few years, but I now truly don't want to watch it. Goodbye MKR.

Get rid of Ricky Ponting, you compare the 20/01/20 game to the next night, ratings and i bet they're lower, no one wants to here a cricket lesson every time they watch, we're tuning in to enjoy the game not listen to that wannabe preach what he thinksthe best plays are, who gives a [censored] ! the kids aren't tuning in for cricket 101, they're tuning in for ENTERTAINMENT !

Official 7news Facebook admin contributed to a discussion in the comments section of one of their Facebook posts. Disappointing to see such a level of unprofessionalism in the seven network as the admin of the Facebook account decided to become an active participant of a politically charged argument in the comments section. Please see the photos attached to the complaint.

The commentators of the men's semi final featuring Djokovic and Goffin we incredibly bland and added nothing is interest to the match... This is far lower standard than I would expect at one of the most prestigious tennis tournaments in the world to which Channel 7 has the rights to this match and it cannot be viewed any other way. Despicable... Please up your game for future events. John McEnroe is not very entertaining as a commentator, all he has to offer is stating the obvious about what's happening in court. Usually I find the commentators very informative about each player with lots of discussion about stats and how the players are coping during the match. I have found this broadcast to be incredibly disappointing.

My complaint is why is a tv channel 7s programme my kitchen rules allowing contestants from a specific country or origin allowed to just cook their country's or origins food or diet.
It is outrageous that a cooking competition is bias towards particular contestants.
If you are in a tv covered competition then you should be proficient in all types of cuisine i. E european, asian, african, middle eastern and such like.
It is bang out of order that contestants are just being allowed to cook what they are used to instead of challenging themselves to cook and create amazing world wide culinary dishes.
And why oh why is a contestant who owns a few restaurants allowed to participate in such a competition.
Being a fully qualified and certified chef I find this a joke

Good morning,

I have great concerns for the use of comments made by participants such as "She would not be able to afford a three course meal" on My Kitchen Rules (Channel 7) can create tensions between cultures within Australia because the participants were of Western and Asian decent who were in the conversation.

These stage comments or a lack of ethical editing creates tension within a multicultural Australia 🇦🇺 and sends wrong messages to our younger generations that it appropriate to be openly rude to other people and especially across cultures which can brand Australia racist and in turn affects our tourism market.

It is cheap television for the sake of ratings.

Please can you review this show.

Thank you for your assistance and consideration in this matter.

Regards

David

To say that I am absolutely disgusted by the attitude of the 2 chinese girls on my kitchen rules, would be an understatement . I have never heard such arragant illmanered people in all my life. If you didn't have a strong dislike for these type of people before, well you would after watching them. As far as the judges go well it's not half obvious that they favor these two, they have praised every thing that they have done, & made sure that they are always on top. The show isn't finished yet but if those two rude ### win this, it will be the last time I as well as many others will watch this show. get your act together chanel 7 & bring back the mkr of old. Lets have a cooking show not this sort of rubbish.