999inks.co.uk
Reviews and Complaints

Yo, so I wanted to give my two cents on 999inks.co.uk. So, I had an issue with my new cartridge not being recognised by my printer. Not gonna lie, I tried every troubleshooting guide I could find on the internet and I still couldn't fix it. But then, I decided to reach out to their customer support dude Stefan. And let me tell you, he was so fast at sorting out my problem! He agreed right away to replace my cartridge and even sent me an envelope to return the non-working one for free! Like, talk about no fuss and super speedy.

Honestly, I love 999 inks. I've been using them for years and they are always great. They have a whole range of cartridges that fit all the major brands, and their prices are always affordable. Plus, their website is super easy to navigate, and you can always find what you need in a few clicks.

Overall, I highly recommend 999 inks to anyone looking for high-quality printer cartridges and excellent customer service. I'll definitely be coming back again and again. Cheers!

Been dealing with these guys for almost a decade now. They get their stuff to me sooooo fast, it's almost like they're teleporting it. Once I had a hiccup with how my cartridges were fitting in, but they wrote me back with some solutions dang fast. These days I've been struggling with some mixed-up colors, but I got ahold of this dude named STEFAN and he was on the horn with me in no time. He understood what was going on and sent me some stinkin' smart ideas lickety-split. Seems like things are going good now, so he even hooked me up with some replacement ink cartridges. Much love, 999inks.co.uk!

So, I ordered some ink back in April from 999inks.co.uk and I haven't gotten my order yet. It's already June and I've called them like 10 times already, but they keep putting me on hold for hours on end. I've even sent them loads of emails, but they haven't replied to any of them! I don't recommend buying from them at all. They'll just take your money and ignore you completely. I'm still fighting to get my refund, and I'm going to try to get some extra compensation too!

This company is absolutely awful - I would strongly advise that you avoid them at all costs. I bit the bullet and ordered three ink cartridges from 999inks.co.uk using next day delivery, but was horrified to discover that not only did they not dispatch my order until seven days later, but when my package did arrive, there were no ink cartridges inside!

Despite my attempts to contact the company multiple times via email, I have yet to receive a response from their customer service team. No refund has been issued for the missing ink cartridges, and I have not received any reimbursement for the additional postage fee that I paid for the next day delivery service.

If this isn't evidence of a scam company, then I don't know what is. I have since taken my complaint to Trading Standards, as I feel that others should be aware of their shady business practices.

Believe me, do not waste your hard-earned money with this firm - you will not receive what you paid for, and will only be left disappointed and disheartened. Save yourself the hassle and look for a different supplier who will actually deliver the products you need, when you need them.

So, I decided to order from 999inks.co.uk for the first time, and I was completely shocked by the experience I had. They claim that they have stock and fast delivery, but that wasn't the case for me. I placed my order on Thursday, and I was expecting to receive my package by Monday or Tuesday, at the latest. However, I received no response from them. I tried calling them, but I was on hold for over 45 minutes, and I gave up.

I decided to write them an email, hoping to get a faster response, but I received no reply. I wrote a second email, and finally received a generic response from them stating that they would chase up my order. After doing so, I found out that they don't even keep the stock, and instead, they get items sent from another company.

Although their prices seemed too good to be true, unfortunately, it looks like they are. So, my recommendation would be to avoid doing business with them and go with a more reliable company that actually cares about their customers. It was a real disappointment for me, and I don't want others to go through the same frustrating experience I did.

Last September, I snagged a sweet deal on ink cartridges from 999inks. However, come December, I had yet to receive my order. I reached out to the company, but they were completely understanding of the state of the postal service during the busy holiday season and advised me to wait a bit longer.

But by the 21st of December, my package was still missing in action. I was starting to worry that my order had been lost in the post, but when I contacted 999inks again, they didn't hesitate to offer a solution. They agreed to resend my order without any fuss.

Then, just a couple of days after the replacement order was dispatched, my original order suddenly turned up. Typical, isn't it? Luckily, I was able to inform 999inks that I no longer needed the replacement order and they handled the situation smoothly.

I have to give a shoutout to Ms Laura B from the Sales/Orders team, who was particularly helpful throughout this whole ordeal. I really got the impression that the folks at 999inks were committed to sorting out my issue in the friendliest and most constructive way possible, and wanted to keep me as a valued customer.

All in all, job well done, guys! I'll definitely be sticking with 999inks for my ink needs in the future.

So we placed an order on the 999inks website for some Canon Replacement Ink Cartridges. When the delivery arrived, we were disappointed to find that we had received compatible ink cartridges instead. The picking list included on the invoice manifest clearly stated that we had ordered Canon Replacement Ink Cartridges, so we were confused as to why we had received something different. We tried to contact the company via email but received no response. So, we decided to use the chat option on the website instead. We were informed that Canon replacements didn't necessarily mean genuine Canon items. This was news to us, as we assumed that Canon replacements meant replacing with Canon items.

We were not satisfied with the response we received from this company, as we felt it was a bit misleading to call these items Canon Replacement Ink Cartridges when they were actually just compatible inks. We ended up having to return the items and requested prepaid postage labels so that we didn't have to pay for the return shipping. However, the company insisted that they would only refund us once they received the items back. We were not happy with this, as we had already paid for an item that we didn't actually receive. It didn't seem fair that we should have to pay to return something that was not as advertised.

We decided to escalate the issue through Paypal and eventually received our refund. However, we were left feeling disappointed and unlikely to order from this company in the future. We simply wanted an honest and straightforward transaction, but unfortunately, this was not our experience with 999inks. We hope that our review helps other potential customers to make an informed decision before ordering from this company.

I was really disappointed with my purchase from 999inks.co.uk. I mean, if I had the option, I would've given them zero out of five stars! Don't even think of buying ink cartridges from these guys! So, I ordered an original multi pack ink cartridge for my printer, and it cost me a whopping £48.98. But guess what? When I received it last Friday and tried printing some test pages this Monday, the print was so bad that I had to perform a testing sheet. Even then, the quality was just terrible! I had only printed less than 10 pages, and already, the ink levels had dropped significantly! The worst part? The pink colour had dropped to just a quarter of the ink, while the other colours - black, blue, and yellow - had dwindled down by half!

I immediately sent them an email on Tuesday along with some pictures of the ink cartridges. However, I didn't receive any response except for an order number. I then decided to live chat with one of their advisors on Wednesday. They tried to brush me off, suggesting that I should contact my printer company! Like, seriously? It's not the company's fault! But then, this advisor started blaming me for contacting them too late. Apparently, I should have contacted them before the ink level dropped below 75% to avail their services. What a load of rubbish!

As if that wasn't enough, the advisor hinted that they could offer me a discount on my next purchase. Why would I want to make another purchase from them after such poor customer service? And why did they expect me to react so quickly? I had only contacted them on the third day after receiving my purchase. So, the advisor promised that their manager would contact me as soon as possible. But it's been days, and I'm still waiting. So, based on my personal experience, please don't waste your money on such rubbish products and dreadful customer service. Stay away from them!

I've used 999 inks a few times and they've been decent, so I thought I could trust them this time. Boy, was I ever wrong. I was running low on ink which is never a problem, but this time I needed it fast, so I paid for express delivery. Finally, the ink arrived but right away I noticed some cartridges were missing and the ones that did come were all different brands. These brands look flimsy, not like the high-quality ones they usually send. Darn it! I still needed ink ASAP, so I put them in the printer but they were loose and kept saying the ink ran out. I double-checked the box and saw they'd sent me the wrong cartridges. While I tried to remove them, ink leaked all over the printer and the cabinet.
Not one bit satisfied, I promptly called them up, no answer, so I sent them an email. I never heard back, so I rang them up four days later. The lady on the phone was whacked out! She yelled that the cartridges were right, and what cartridges did I mean-- wasn't I lying? That made me really annoyed. I asked to speak to the manager. I was told he was busy but would call me at 5 pm. I checked that their closing time was 6 pm. By 5:40 pm I heard no call, so I rang again. The same lady said their manager would call me soon but I had to email them pictures of the cartridges and the scuzzy mess. While she was jabbering away, I took photos and emailed her right then to show her I was for real. I was appalled when she said I was right about them sending me the wrong cartridges, but they wouldn't refund me until they received them back, but they never sent them in the first place? I asked to speak to the manager again, but the lady said he'd ring me back, but what do you know, she hung up on me!
Needless to say, I wasn't surprised when I never heard from them again. It's clear they only care if you don't say anything and have no problems after using their service. It's a warning to all to check their reviews. Be careful ordering from this company, if you're unhappy with what they've sent you, they'll ignore you.

Yo, listen up guys! I gotta tell you about the worst company ever - 999inks.co.uk! Their customer service sucks big time! The website says they can deliver emergency inks quick but trust me, that's just a load of bull!

So, I got myself one of them Canon Pixma Pro-10S printers for my business but damn, the ink is mad expensive and runs out quick! I needed a full set of inks fast so I put in an emergency order with these fools, thinking they would come through for me.

But surprise surprise, the ink arrived late! And to top it off, only 3/4 of my order was there. I gave them the benefit of the doubt though, coz they're cheap and all. But then, the second order I placed with them, same thing happened! Only 3/4 of my ink was there again! I mean, how hard can it be to get a complete set of inks?!

So, I tried to contact them through their online chat but it took forever and when I finally got through, they just cut me off after reading my complaint. So I emailed them, and guess what? They never got back to me! No apology, nothing! This happened three times, y'all!

And they didn't even offer a discount or anything! Don't they know first impressions count? I would have been a loyal customer coz I use a lot of ink, but no way I'm dealing with these jokers again! They don't even have the ink they advertise in stock! If only I had known that, I would have gone elsewhere.

Seriously, if you need emergency inks on time, go elsewhere! These guys don't give a damn about their customers! I'm telling you, they're on the fast track to ruining their own reputation!

So, I tried buying some ink from 999inks.co.uk, and I gotta say, it wasn't a great experience. I paid for my order, but then didn't receive anything for a whole 10 days. When I reached out to check on my order, they told me they were out of stock, even though they took my money already.
Even after I asked for a refund, they still didn't give me my money back right away. Definitely felt like a scam to me. Not happy with these guys at all. Don't trust 'em.

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I'm so mad right now! Ordered ink from 999inks.co.uk and they never even sent it! Then when I tried to email them, they never even replied! And to make matters worse, they never even refunded my money! Can you believe that? Just took my money and ran. But, lucky for me, my credit card company was able to help me out with a fraudulent transaction claim. So, stay away from 999inks.co.uk. They're a straight up scam!

I ordered some ink cartridges from 999inks.co.uk to keep up with my daughter's school work during the pandemic. Unfortunately, when I received the order, there was no ink at all inside the cartridges. I was completely disappointed and frustrated with the service.

Trying to get in touch with someone at the company was a complete nightmare. I wasn't able to get through on the phone, and my emails have been ignored. Even the online chat system, which was my last hope, took forever to answer. It felt like I was transferred from first place to sixth place in the queue at the blink of an eye! My problem still hasn't been resolved.

While I must say that the website was user-friendly and easy to navigate, the awful customer service completely ruins the experience for me. I would recommend staying away from this company if you can't afford to waste your time and money.

I've been using 999inks.co.uk a fair bit and it's always been alright - never really had any problems with the ink. But lately I had trouble getting my delivery and now trying to return my purchase has been a nightmare. Let me tell you, they're cheap but it's not worth it when it all goes pear-shaped and they're a nightmare to get hold of. Take my advice and think twice before you buy from these guys.

So, I had ordered some cartridges from 999Inks.co.uk for my printer, but unfortunately they sent me the wrong ones. These cartridges have an electronic chip, which apparently was not correctly identified by the warehouse foreman. They gave me some silly excuse about it, but the fact remains that they did not deliver the correct product.

To make matters worse, they refused to refund my money and insisted that I had to purchase a different version of the cartridges instead. That just seems unfair since I had already paid for the correct ones in the first place.

I'm really disappointed with the service from 999Inks.co.uk. They clearly don't know what they're doing and are just a shoddy, unprofessional business. I would strongly advise anyone looking for ink cartridges to steer clear of this company and go elsewhere instead. Save yourself the frustration and hassle.

So, here's my take about 999inks.co.uk. The first thing I noticed was that the cartridges they gave me were not working properly. The chip was completely missing. As a result, I ended up harming my print head when I tried to take the cartridge out of my printer. I contacted the company, but they didn't ring me back like they said they would. That was super frustrating. When I called them, I was given an 0845 number which I'm not impressed about. Also, despite having pictures of the faulty cartridge, they denied any responsibility.

I did some research on this business and found out that their office is just above a pub. That's not exactly what I was expecting from a professional company that sells printing supplies.

All in all, I would not recommend 999inks.co.uk. Simply because they gave me faulty cartridges with a missing chip and then refused to take responsibility for it, which was pretty disappointing.

I bought loads of cartridges from 999inks, but they were all wrong ones. I sent them back some weeks ago and haven't gotten my money back yet. I've been asking them for me money loads of times, but they just ignoring me. They're also threatening to slap me with a 25% restocking fee, which doesn't seem fair like. They should read the small print themselves! Honestly, I've had enough of this stress and just gonna take 'em to court. Don't bother with this company, it's a total scam.