More than 1000 reviews matching “telus”

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TELUS - Unfair credit reporting relating to a canceled account Complaint I canceled my cell phone service with Telus and switched to another carrier. I stopped receiving bills for my services at that time. While in the process of buying a house, it came to my attention...

TELUS - Security system, Complaint I cancelled the security system that Telus installed over three weeks ago but trying to get someone to remove it has proved impossible. I did cancel within first seven days as I did not get what I...

TELUS - Sales Complaint I am a sen ior and have been a customer of Telus many times . In the last 3 years I have been a Telus customer until about a month ago I was lied to by one of their techs so I changed suppliers. That...

TELUS - I am complaining about bundle service for business Complaint Hello everyone, I just want to know where to complaint and get help for business telus bundle billing? I took business bundle from Telus for security, internet and landline phone plan for...

TELUS - Home phone Complaint After ‘harassing’’ my dad to migrate his Telus landline and internet from copper to fibre optic cable, my dad set up an appointment. No technician arrived for the appointment so another appointment...

TELUS - New clients offer / real invoice 3ple Complaint With the finer hype we decided to accept an Telus offer from an agent who offered us 2 services for a better discount. After 16 years being with another phone/wifi provider we decided to accept it...

TELUS - Repair servce Complaint I have recently had a leg injury and am immobile and in an isolated location 90 minutes from Kamloops, BC. My landline telephone has been inoperable for nearly 2 months. We are out of cell service...

TELUS - Mobility off-shore Complaint Spent just over 2 hours on the phone with OFF-SHORE support yesterday. Few things I noticed: 1. Every agent I was supposedly passed to had the same voice inflection and mannerisms. Is thi...

TELUS - very, very unhappy customer! Complaint As a Telus customer for almost a year, I am very unhappy to say that my phone has consistently been giving me a lot of problems with reception, battery life, display problems, and sometimes I don't...

TELUS - internet rip off Complaint Here is a copy of the email I just sent to telus: complaints - wow, you sure have a lot of complaints against you on the internet, and I agree. I've had high speed internet for three weeks. It...

TELUS - cancelling contract though my bills were paid Complaint I was sacked by telus as a customer, I had a talk Halifax plan was with Telus for over 9 years, tried to get a PDA phone to work in Halifax, had great email and internet,but terrible audio or voice...

TELUS - residental billing Complaint I just received a TELUS bill as well as a TELUS letter, trying to explain to me that I have to pay $32.52 more this month on my telephone bill because "transition to a single billing date for all...

TELUS - disgraceful customer service Complaint I use Telus residential service for my business office in my home (I work remotely for a Toronto-based firm). I've had endless problems with Telus, particularly with their onerous website and...

BlackBerry - faulty Complaint I bought a blackberry pearl last april signed a 3 year contract, and paid $49.99 for the blackberry, I never had a problem with it, I dropped it, kicked it (by accident) and never any problems. Then...

TELUS - text messaging fraud Complaint Telus Mobility is my phone provider. I have been receiving text messages at the rate of 2 per day and $1.25 per text message. These messages are coming in from a website ca.millionairesecrets.com...

TELUS - misinformation Complaint I switched to Prepaid from a monthly plan with Telus. They told me I had to buy the 'prepaid kit' and could not keep my old number. After it was too late I found out they flat out lied to me in order...

TELUS - spam Complaint Telus called us from the following line, [protected] They called as following time to us, 2010-08-13 7:18pm 2010-08-16 8:47pm 2010-08-17 6:16pm 2010-08-19 3:12pm 2010-08-20 4:19pm 2010-08-21...

TELUS - breach of privacy Complaint I am recently going through a seperation from my common-law husband, and his cell phone was under my account. So I called Telus to get him off my account. And told her that my ex was not to know any...

TELUS - overbilled for cancellation Complaint We advised Telus we would not be continuing our association with them after our contract expired (with only two weeks to go!) and then our phones died completely. Seeing as how we had newly activated...

TELUS - not able to get promotion that was offered, after I had signed a 3yr contract Complaint Where does one start. I had a bad credit due to a marriage breakdown and was stuck with everything(bills) I had moved and was not able to get tv service or internet through telus, but was able to get...

TELUS - billing wrong, trouble getting free laptop Complaint We signed up on October 8th for the bundle package from Telus. Even though we already had internet they still offered us the free laptop if we signed up for 3 years because we had to upgrade our...

TELUS - excessive charges Complaint I have been with Telus formerly B.C. Tel for 28 years. They had called my wife asking her if she wanted to try sat. tv for 1 year, no contract. She agreed and we tried it for 17 months. After 17...

TELUS - alcatel phone problems Complaint This is a copy of recent email sent to telus On oct. 24, 2016 I purchased an alcatel a392cc hspa prepaid phone (a useless phone) at central city centre; I paid $78.40 for the phone. Now just a little...

TELUS - damaging customer service Complaint When I spoke to a Telus supervisor about a fraudulent case against me, whereas the culprit had placed a "moving request to Telus", I explained this WAS NOT me, and they shouldnt wait for another...

TELUS - service. Complaint I tried getting telus internet. I had a appointment on oct 18, a technation came said i had a problem with my fiber cable they would have to get a thrid party invovled. So i said ok. On oct 31st i...

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