It's been more than a month since I have been trying to get my refrigerator repaired.
Reference: holgrf200924f3404
It is absolutely unacceptable that after over weeks of waiting, I have yet to receive any resolution or even proper communication regarding the repair of my refrigerator. Instead, your team has the audacity to call me regarding payments. This type of behaviour is not just unprofessional — it’s shameful for a company to treat its customers in this way.
Yesterday, a lady from your team (nirani) contacted me and asked for a payment of 19,999 for "some broken parts." what exactly are these “some parts”? Upon requesting a detailed email outlining the costs and parts, she was clueless. This level of service is beyond appalling. How can you justify such behaviour? It’s disgraceful that i’ve had to repeatedly chase your company, only to be met with further delays, excuses, and empty promises from incompetent staff.
This isn’t just poor service — it is sheer negligence and a blatant disregard for your customers. My patience has run out. I demand immediate action. If I do not receive a satisfactory response and resolution within the next 24 hours, I will escalate this matter further. Your company has left me with no other choice.
Desired outcome: IMMEDIATELY LOOK INTO THIS WITH NO EXCUSES!!!!!!!!!!!!!!!!!!!!!!!
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This was sorted
