Access Storage Plains Rd. W., Burlington, ON. review: Disaster flood / no compensation 1

About 100 units got flooded with 2 feet of mud water that came under garage doors with such power it even knocked stuff down in the unit. It happened on Saturday July 29, 2023 and I was not informed until the Monday afternoon. I myself lost about $13,000.00 in damaged goods and there were many more business owners that lost as much or more. Access Storage denied any responsibility, the unit renters were not brought into any kind of meeting or given any correspondence on the disaster.

All Access storage did is mopped out the units, threw everyone's damaged goods in huge garbage bins and told everyone that their units were ready again. I quickly moved out with 5% of the goods that were not water damaged but musty as the complex was not sterilized, disinfected, or even aired out. When I left there was black mold on the walls, the musty smell was sickening and I believe a health hazard. Do not believe their Mission Statement, choose a clean well managed place that wont throw you under the bus.