17TRACK’s earns a 2.0-star rating from 5 reviews and 15 complaints, showing that the majority of package trackers are somewhat dissatisfied with tracking service.
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Walter W. ? 17TRACK Rep
People- let's let up on Walter- he is correct, though I do not agree with his form of arguing with all of you- he is fed up, he is not the one, who didn't research the company you bought from, so give it a rest!~
I too was scammed but not by Walter and his company, by the seller. Reading all this demeaning language is pathetic!, no one deserves this treatment, that has not done the problem, he is a worker for a packaging company! STOP on him already!
Tracking" doesn't mean "Manufacturing" people!
It's a shame that stupid people are able to leave reviews on a company they don't understand because 17Track is a great concept executed flawlessly! I started using this service after making an order on ador.com and having 17track recommend to track the parcel and found the experience so easy, i don't bother going to the courier's site when I order anything anymore, only 17Track!
Thank you for providing such a great service in the face of such stupidity!
Had mixed feelings now I'm satisfied
I had mixed feelings about this tracking site/app due to the awful reviews it had. I've placed an order on the 18th and was expecting it between the 23rd and 24th and wasn't seeing any recent updates in regards to my package after the 23rd. After contacting the seller, I was able to get a USPS tracking number and finally today I got my package today. The tracking information was accurate to an extent and the seller was really helpful and responsive. Maybe the partnering sellers are scams, but TTDEYE never failed me and 17TRACK is reliable
Best accurate tracking
This is particularly the best app to use for tracking AliExpress orders, it has 2 different sections in the tracking witch is origin (tracking outside your country) and destination witch is tracking inside your country so I really love how it works. AliExpress gave me fake incorrect of the product arriving in my country where as the app tells me where it really went. It's a good app for tracking products. It also shows you what the delivery company will be in your country. The app gives you the best tracking of what's happening with the product, but I will re-edit this review when the product arrives and see the tracking saying it arrived.
Don't shoot the messenger
This tracking service said my parcel was delivered, and it was. However, instead of the 2 pairs of shoes I ordered I got some junky jewellery packed up in a Zales box with the same tracking number. 17 Track is getting the heat for this, but how would they know what they are shipping? They ship whatever using only a tracking number--they are not the shipper. I blame the original company I ordered from. If you got a much smaller parcel than you expected, this is why--it's a scam perpetrated by the original company. Go after them. I may not get my money back, but I plan on being annoying in the meantime. Shown below is the parcel I received--I ordered 2 pairs of shoes from Birkenshoped.com.
17TRACK Complaints 15
17Track is fake
I realized I was scammed the same day I ordered from a company on Facebook. They used a company name and logo (clearance warehouse) and web address that belongs to another company. The original website i ordered from looked very legit but it disappeared. The real company (Clearance Warehouse) posted a warning about the scam on their facebook page. After I received my order confirmation email (from Ackray and Okelive) I noticed a different company name and address...that tipped me off and I checked it out. The second website was intirely different name and products There were spelling variations in website addresses again after I contacted them and canceled my order within 24 hours that was guaranteed money back. The email address for customer service was a person's name not a company name. They asked me why I wanted to cancel and I said because it was a scam. They said too late order has been shipped and track the package through 17track. I went to USPS to check the tracking number there and it does not exist. Fortunately, I reported the fraud to my credit card company the day of the order and closed the account. I am out $30 but glad it wasn't more than that. Beware of purchasing from ads on Facebook. Check out the company websites and verify they are legit. Also look for misspellings and slight variations in spelling of website addresses, etc.
Delivery of my package
I ordered on line from SHEIN over a month ago and have been tracking my package and it now says it was delivered Jan 30 to my home and I did NOT receive anything. I have been trying to reach someone with no response. I have requested a refund if they neglect to delivery, with again no response. Please look into this matter ASAP. The company supposed to be delivering is 17track.net/en.
Confidential Information Hidden: This section contains confidential information visible to verified 17TRACK representatives only. If you are affiliated with 17TRACK, please claim your business to access these details.
Parcel number: KXJ3072081827HH & KXJ3072282980HH
I bought the above mentioned parcels 3months ago on Instagram. Been tracking and emailing my seller who gave me your name as a tracking number company in use. All this long my parcel was not found on your system until today.
When i tracked my parcel today it shows that it was delivered 38days ago to Stranger. Why did you deliver to a wrong address? I want my parcels, they were meant for a Birthday which has now passed. I paid lots of money for these items. Please bring my parcel.
Claimed loss: R1500
Desired outcome: Refund
Is 17TRACK Legit?
17TRACK earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
17TRACK has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for 17track.net can be seen as a positive aspect for 17TRACK as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of 17TRACK's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
17track.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
17track.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up 17TRACK and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
17track.net appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While 17TRACK has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to 17TRACK. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Re: I Did not receive package tracking number Fly648365934
Re: I Did not receive package tracking number Fly648365934
Hello I am trying to contact somebody to be able to receive my package that I had ordered and I have tracked it on 17 track and it says that the package was delivered to my mailbox on 8/5/23 but it being a queen size mattress caught camping cot it would not fit in my mailbox therefore I have not received it please contact me back. PLEASE SEE ATTACHMENT ON BOTTOM NOTE FROM COMPANY I BOUGHT THE PRODUCT FROM.
My email is Tina Smith [protected]@gmail.com or my phone number is [protected] my name is Tina Smith
Desired outcome: Total refund
DeWalt 20v 24 piece cordless lithium ion set
Order delivered
New messages
✩34 Kings Road
& Andre Vernon Roberts
[protected]
[protected]@gmail.com
• Shipping Status
Detail
[protected]:03:00, Delivered,[protected]:03:00
[protected]:03:00, Delivered,delivered
[protected]:04:17,Departed from customs of transit
[protected]:57:13,Arrived at destination airport,transit
[protected]:51:05,Departed from Airport to
destination country,transit
[protected]:44:02,Arrived at airport of the original country,transit
[protected]:42:59,Leaving the head sorting center,transit
[protected]:29:11,Arriving at the head sorting center,transit
Carrier: Top You
hapav.com
Order No: 202306241605340441228140000
Total: $44.90
These are the details of my order
However, I never received the package
The merchant confirmed that it is not what I had ordered
Now I'm offered a 30% compensation for my order, which was never shipped (according to the merchant)
I've requested the proof of delivery for the package (a signed document), but I'm still waiting
Yes we've been in continuous communication, with no result
The merchant wants a package, from me, which I never received
And are not willing to send my order
Please assist
Desired outcome: Can I please have my order shipped
Buyer Beware: My Experience with 17track and a Suspicious Seller
I recently made a purchase from dxncar and was given a tracking number from 17track. The seller claimed that the item was located in Ohio, but it turned out that it was actually being shipped from China. After waiting for several weeks, I still had not received my package. I tried to contact the seller and 17track, but I was unable to get any information about the shipping service that was being used.
It seems like scammers may be using 17track to give buyers a false sense of security. They make it seem like something is actually on its way, but in reality, nothing ever arrives. If you find yourself in a similar situation, I would recommend calling your credit card company and stopping payment if 17track becomes involved.
Overall, I was very disappointed with my experience using 17track. It was frustrating not being able to get any information about my package, and I felt like I had been misled by the seller. I would caution others to be wary of using this service and to do their research before making any purchases online.
Mixed Feelings About 17track: A Review of My Experience with Package Tracking
So, I bought something from Etsy and it took forever to arrive. I was getting pretty worried about it, so I asked the seller for a tracking number. They gave me a link to 17track, which I had never heard of before. I was a bit confused at first, but I clicked on the link and it took me to a page where I could see where my package was.
I asked the seller if they could give me a link to the company that was actually shipping the package, but they told me that 17track doesn't ship anything. I was a bit frustrated, but I figured that maybe there was just something wrong with the post company or something.
Anyway, I've been waiting for my package for 62 days now, and it still says "in transit" on the 17track website. I'm starting to think that I might never receive it, even though the seller keeps telling me that I'll probably get it soon.
Overall, I'm not really sure what to think of 17track. On the one hand, it's nice to be able to track my package and see where it is. On the other hand, it's kind of frustrating that it doesn't seem to be very accurate. I guess I'll just have to wait and see if my package ever actually arrives.
Disappointing Experience with 17TRACK: Falsified Deliveries and Poor Customer Service
I recently had a less than satisfactory experience with 17TRACK (17track.net) while trying to track a package from Somib Shop. Unfortunately, it seems that they may have falsified their supposed deliveries. When I reached out to them about my package supposedly coming from Grand Rapids, Michigan for delivery in Washington State, they removed my comments. This was concerning to me, as the tracking information stated that the package left Michigan at 6:45 am and was delivered to me in Washington State at 12:45 pm on the same day. I tried to explain this to them, but received no response other than them deleting my comments.
It's frustrating that the site states they are not responsible for any issues and to look to the seller for help, but the seller says to contact the site. It's a never-ending cycle of finger-pointing. I ended up disputing the charge with my credit card company and am keeping my fingers crossed for a positive outcome.
Overall, my experience with 17TRACK was disappointing. It's important for companies to take responsibility for their actions and not try to cover up any mistakes or issues. I hope that they can improve their customer service and be more transparent in the future.
Disappointing Package from Onecentss.com: A Review of 17TRACK's Tracking Service
I recently had an experience with 17TRACK (17track.net) that I wanted to share. I ordered a package from a website called www.onecentss.com for my granddaughters' CHRIST-mas presents this year. I placed my order on September 27th, 2022, and was excited to track its progress using 17TRACK.
The tracking information provided by 17TRACK was helpful in keeping me updated on the status of my package. It showed that my package had been shipped and was on its way to my address via USPS. I was eagerly awaiting its arrival, but unfortunately, when it finally arrived, I was extremely disappointed.
The package contained a ball of brown paper that was wadded up inside, and to my surprise, a broken gumball-toy ring was inside. I was shocked and angry that I had spent my hard-earned money on this package, only to receive a useless and broken item. I felt like I had been scammed and cheated by the website I had ordered from.
I was so disappointed that I vowed never to order from these thieves again. I urge other buyers to be cautious and do their research before making any purchases from this website. It's important to read reviews and check the credibility of the website before making any transactions.
Overall, my experience with 17TRACK was satisfactory, but my disappointment with the actual package I received overshadowed any positive feelings I had towards the tracking service. I hope that my review will help others avoid similar situations and make informed decisions when shopping online.
17TRACK Review: Shady Tactics and Frustrating Experience with Package Delivery
I'm writing this review to share my experience with 17TRACK (17track.net). I, like many others, have had a frustrating experience with this company. I ordered something and was given a tracking number from 17TRACK. However, my package never arrived. I was told that it had been delivered, but I never received it.
After doing some research, I discovered that I was not alone. Many people have reported similar experiences with 17TRACK. It seems that this company may be working with scammers to take advantage of unsuspecting customers.
What's even more frustrating is that 17TRACK uses this tactic to prevent customers from getting their money back through their credit card company. They claim that they provided shipping and that it's not their fault if the package never arrived. This leaves the customer out of luck and out of money.
I understand that mistakes can happen in the shipping process, but it's clear that 17TRACK is not taking responsibility for their mistakes. Instead, they are using shady tactics to keep customers from getting their money back.
Overall, I would not recommend using 17TRACK for your shipping needs. There are plenty of other reputable companies out there that will provide better service and won't try to scam you out of your hard-earned money.
Mixed Experience with 17Track: Tracking Success but False Delivery Notification
So, I recently had an experience with an online shopping website that left me feeling pretty frustrated. I saw an ad on Facebook for some really cool merchandise at a super low price. I couldn't resist and placed an order. However, after a few days, I realized that I hadn't received any confirmation or shipping information from the company. I started to get worried that I had been scammed.
Thankfully, I had used PayPal to make the purchase. I filed a complaint with them and they reached out to the company on my behalf. The company responded with a tracking number, but it was for China Post. I tried to track the package using China Post's website, but the tracking number didn't show up in their system.
The company then told me that I needed to use a website called 17Track to track my package. I was skeptical, but I decided to give it a try. To my surprise, the website was able to track my package all the way from China to my doorstep. However, when it said that the package had been delivered, I couldn't find it anywhere.
I was really frustrated at this point and decided to escalate the complaint with PayPal. They were incredibly helpful and eventually refunded my money. While I was disappointed that I didn't receive my merchandise, I was relieved that I wasn't out any money.
Overall, my experience with 17Track was mixed. On one hand, it was able to track my package when China Post couldn't. On the other hand, it said that my package had been delivered when it hadn't. I'm not sure if I would use the website again, but I'm glad that it was able to help me in this situation.
Beware of Wayprima Scam: My Experience with 17TRACK Tracking Website
I recently had an experience with Wayprima where I ordered a package at the beginning of June. At first, I was excited to see that my package was supposedly on its way, with updates on the 17TRACK website saying that it had been released from customs. However, as time went on, I began to realize that something was off.
Despite my attempts to contact Wayprima for more information, all I received were generic emails with my tracking number and instructions to check my shipment. What was frustrating was that they didn't even tell me which company was delivering my package, whether it was UPS, USPS, Fedex, or someone else entirely.
After doing some research, I discovered that Wayprima is actually a scam website, and that they're known for working with other fake websites to trick people into thinking that their packages are on the way. It's a shame that 17TRACK is one of the websites that they're working with, because I used to trust them.
In my opinion, 17TRACK deserves a negative 10 for their involvement with these scammers. It's disappointing that they're not doing more to protect their customers from these kinds of fraudulent activities. And to be honest, I don't really care if they've opened facilities in London or anywhere else - that doesn't change the fact that they're working with shady companies.
Overall, I would advise anyone to be very cautious when using 17TRACK or any other tracking website. Make sure that you're ordering from a reputable company, and don't trust any updates that seem too good to be true. It's better to be safe than sorry!
Unreliable Tracking Services: My Experience with 17Track.net
This tracking company is not up to par when it comes to updating tracking information. If you're hoping to receive your item before a certain event, I suggest looking elsewhere. It's frustrating to have to send extra emails just to find out what's going on with your package. It's clear that this tracking site doesn't take its job seriously. I'm starting to wonder if I'll ever receive my products or my money back. It's been over 21 days since I placed an order with Pretty Transfers and the last tracking update from 17Track.net was on 11.16.22. I'm not impressed.
I highly recommend that you save yourself some time and avoid using this tracking company altogether. Instead, opt for companies that use a dependable and reputable delivery service. Trust me, you'll thank yourself later. It's frustrating to have to constantly check the tracking information and not see any updates. It's even more frustrating when you're not sure if your package is lost or just taking a long time to arrive.
I understand that things happen and packages can get delayed, but it's important for tracking companies to keep their customers informed. Unfortunately, 17Track.net has failed to do so. I hope that they take their job more seriously in the future and improve their tracking services. Until then, I'll be looking for other tracking companies to use for my future purchases.
In conclusion, if you're looking for a reliable tracking company, I suggest avoiding 17Track.net. They have not lived up to their promises and have left me feeling frustrated and disappointed. Don't make the same mistake I did. Choose a company that values their customers and provides accurate and timely tracking information. Tracking# -----------8580
False Tracking Information from 17track: A Frustrating Experience with AliExpress Orders
I recently had a couple of orders from AliExpress and the supplier gave me 17track for tracking information. Unfortunately, both orders never arrived and the tracking information turned out to be completely false. I was really disappointed with 17track because it showed that the shipments arrived in the country, went through customs, and were waiting for pickup at a post office. However, it didn't specify which post office and when I checked with the Philippine Postal Service tracking site, there was no record of either item ever entering their system.
I was really frustrated with the situation because I had no idea where my packages were and 17track was giving me false information. It was really disappointing to see that the items were marked as delivered when they were not. I felt like 17track was supporting scammers and it was really frustrating to deal with.
Thankfully, AliExpress agreed to refund one of the orders, but the other one is still awaiting their decision. I hope that they will be able to resolve the issue soon because it's really frustrating to deal with this kind of situation. Overall, I would not recommend using 17track because it seems like a scam and it's not reliable at all. It's really disappointing to see that there are companies out there that support scammers and it's important to be careful when shopping online.
Frustrating Experience with 17TRACK: A Review of Supic Company Limited's Delivery Process
I recently had an experience with 17TRACK (17track.net) that left me feeling frustrated and confused. I had ordered a scooter from Supic company Limited and received an email from ***@kinchva.com stating that the package had been delivered. However, when I checked with the post office, they informed me that the tracking number provided was not even a US tracking number.
After informing the company of this issue, they apologized and offered to send the item again in a more secure way. They provided me with another tracking number, but unfortunately, I still did not receive my scooter. Instead, I received a pair of gloves that were dropped off at my door about a month ago. While the gloves were delivered to a wrong address, it was close enough to mine that they were still delivered.
Unfortunately, there was no way for me to tell how the gloves were delivered or by whom. There wasn't even an address for the sender. This experience left me feeling frustrated and unsure of how to proceed. While I appreciate the effort made by the company to send the item again, it was disappointing to not receive it once more.
Overall, my experience with 17TRACK (17track.net) was not a positive one. While I understand that mistakes can happen, the lack of communication and clarity surrounding the delivery of my package left me feeling uncertain and disappointed. I hope that in the future, the company can improve their tracking and delivery processes to ensure that customers receive their items in a timely and secure manner.
they said they delivered my package I did not receive my package I don't know what they did with my package or who they gave my package to now I'm [censored] out of package and [censored] out of the money that I paid for my package and I feel that that is wrong for them to do whatever they wanted to do with my package
I need information for my order.
I placed a huge order from a company in China. But have not received it yet. This was placed last month. I do have the tracking number and will provide if needed. It says it was delivered but I have not received it yet.
Any help would be appreciated. Thank you.
17TRACK state that they have delivered parcel. Tracking no AS035375785CN on 12/8/2023
No parcel has arrived nor I have they had any communication with me.
The order was for bed bath and beyond and the order no is:
[protected]
Tracking : LJ08801730085358
Product : sport shoes
Website : http://onlinesprots.shop/
Date purchase: 06.06.2023
I checked the delivery status of the parcel, it was delivered on 02.07.2023 to the address but I did not receive it and not told to whom the package has been handed over.
Overview of 17TRACK complaint handling
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17TRACK Contacts
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17TRACK emailsadmin@17track.net94%Confidence score: 94%Itbis@17track.net79%Confidence score: 79%support@17track.net78%Confidence score: 78%Support
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17TRACK social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all 17TRACK contacts
Most discussed 17TRACK complaints
Frustrating Experience with 17TRACK: A Review of Supic Company Limited's Delivery ProcessRecent comments about 17TRACK company
Frustrating Experience with 17TRACK: A Review of Supic Company Limited's Delivery Process




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